Add Software

Aisera AI Customer Service

Aisera AI Customer Service : Reviews, Pricing, Features & Alternatives

Add to wishlistAdded to wishlistRemoved from wishlist 0
Add to compare

Aisera AI Customer Service is a Help Desk Software (free trial available). Review Aisera AI Customer Service : Overview & Pricing

8.6 Expert Score
Add your review

Aisera AI Customer Service Overview : Features, Pricing, Reviews & Alternatives

Aisera AI Customer Service is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Aisera AI Customer Service is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Machine Learning, Customer Chat, Artificial Intelligence (AI) …

Aisera AI Customer Service prices are available on demand (free trial available).

Autonomously resolve and complete customer queries, enable self-service resolutions, automate complex workflows with intelligent process automation, and reduce costs

What is Aisera AI Customer Service ?

Aisera’s next-generation AI customer service solution is a proactive, personalized and predictive conversational AI and RPA solution specifically designed to automate repetitive requests, tasks and workflows. Customer demands range from responding to requests for information to providing answers to simple tasks and self-solving complex workflow tasks across multiple applications and systems. Automated responses provide customers with immediate self-service resolutions without delay. With self-service, the correct answers are quickly delivered to customers, improving CSAT and NPS.

Aisera AI Customer Service Review

Aisera AI Customer Service Review : Pros & Cons

Pros & Cons

When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Aisera AI Customer Service, and as you may have guessed from the title, this review will tell you more about Aisera AI Customer Service’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Aisera AI Customer Service Pros : Key Benefits

– More than 200 integrations with ticketing, knowledge and IAM systems

– Omnichannel support (web portal, chat, email, voice and mobile app)

– Conversational AI with 1B+ intent for customer service

– 1000+ pre-trained workflows for task automation

– Intelligent conversational customer service platform

Aisera AI Customer Service Cons

– Con : Not always the cheapest option : Help Desk Software average cost is $ 89 .
– Con : Custom integrations can come at a price.

Visit Website

Aisera AI Customer Service Features

Here is the list of the main features of this computer software :

– Chat
– Notifications
– Contact Management
– Customer Management
– Email Integration
– Dashboard
– External Integrations

Main function & Pro Features

– Cloud Services

Aisera AI Customer Service Integrations

Aisera AI Customer Service may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Aisera AI Customer Service Pricing

The Aisera AI Customer Service pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Aisera AI Customer Service offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user


Visit Website
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Aisera AI Customer Service is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

aisera-ai-customer-service is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : …

Hotline : Yes

Training options : …

Industry & Customers

Who use Aisera AI Customer Service ?

This software package is tailored to business needs : Startup …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .


This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)

Aisera AI Customer Service Screenshots & Images : UI, dashboard …

Aisera AI Customer Service Review

Aisera AI Customer Service Business Software Pricing

Aisera AI Customer Service Features

Aisera AI Customer Service Features & Overview

Aisera AI Customer Service Screenshot

Aisera AI Customer Service Screenshot


Video #1

YouTube video


Aisera AI Customer Service Reviews

Here is our opinion on Aisera AI Customer Service : this is a very popular help desk software to recommend .

Aisera AI Customer Service User Reviews & Ratings

Online and customer reviews of Aisera AI Customer Service software are quite plentiful and overall very positive :

Overall rating : 4,3/5

Value for money : 4,3/5
Functionality : 4,3/5
Usefulness : 4,3/5
Ease of use : 4,3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 1240 followers on Twitter

Your Customer Review on Aisera AI Customer Service

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Aisera AI Customer Service ? What is your likelihood to renew ?

Visit Website


Why use a Help Desk Software ?

Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.

Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 .

Help Desk Software Review

Help Desk Software Review

Company details

HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Aisera AI Customer Service is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Aisera AI Customer Service Alternatives

If you’re understanding the drawbacks and you’re looking for a Aisera AI Customer Service alternative, there are more than 6 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.


Top 10 Alternatives & Competitors to Aisera AI Customer Service

– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
– Help Scout

You can also take a look at other business apps, like our AI Service Desk review and our AISB Engine review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Aisera AI Customer Service when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !

Compare Help Desk Software


8.6Expert Score
Aisera AI Customer Service Review
Aisera AI Customer Service is a very popular help desk SaaS software to recommend for your company or business.
Ease of use
Customer support
Value for money
  • More than 200 integrations with ticketing, knowledge and IAM systems
  • Not always the cheapest option
Aisera AI Customer Service
Aisera AI Customer Service
Register New Account
Compare Software
  • Total (0)