Channel.me
Channel.me : Reviews, Pricing, Features & Alternatives
$19.00
Channel.me is a Remote Customer Support Software. Price : $19 (free trial available). Review Channel.me : Overview & Pricing
Channel.me Overview : Features, Pricing, Reviews & Alternatives
Channel.me is a Remote Customer Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Channel.me is listed as a Remote Customer Support Software and Customer Service & Support Software for companies and is used for Remote Support …
Channel.me price starts from $ 19 per user and per month (free trial available).
Co-navigation for sales and support teams
What is Channel.me ?
Channel.me Cobrowsing is remote support software that helps sales and support teams plan, run, and manage web browser screen sharing sessions with customers. The platform allows agents to connect and collaborate with customers and hide specific sections, form fields, or sensitive data such as credit card information to ensure data security on web pages.
Co-browsing helps you help visitors on your website, just like IT helps you remotely on your computer.
Channel.me Review : Pros & Cons
Pros & Cons
When it comes to finding the right Remote Customer Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Channel.me, and as you may have guessed from the title, this review will tell you more about Channel.me’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Channel.me Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Channel.me Cons
– Con : Custom integrations can come at a price.
Channel.me Features
Here is the list of the main features of this computer software :
– Live Chat
– API
– Access Controls/Permissions
– Audit Trail
– Chat/Messaging
– Collaboration Tools
– Communication Management
– Customizable Branding
– Diagnostic Tools
– Live Chat
– Real Time Data
– Real-Time Chat
– Remote Access/Control
– Remote Monitoring & Management
– Reporting/Analytics
– Screen Sharing
– Secure Login
– Session Transfer
– Surveys & Feedback
– Third Party Integrations
Main function & Pro Features
– Unattended Access
Channel.me Integrations
Channel.me may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Channel.me Pricing
The Channel.me pricing plan starts from $ 19 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Channel.me offers several pricing plans :
– Channel.Me : $ 19,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Channel.Me | Start | Professional | Enterprise | Premium |
| $19,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 19,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Channel.me is a cloud-based Remote Customer Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
channel-me is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, Dutch, German, Spanish, Polish, Danish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +31 20 68 16 734
Training options : …
Industry & Customers
Who use Channel.me ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : cb, KVK, eNGie, obvion, Vacansoleil, Monuta, Tenzing …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
Channel.me Screenshots & Images : UI, dashboard …
Channel.me Business Software Pricing
Channel.me Features & Overview
Channel.me Screenshot
Videos
Video #1
Channel.me Reviews
Here is our opinion on Channel.me : this is a well known remote customer support software to discover .
Channel.me User Reviews & Ratings
Online and customer reviews of Channel.me software are quite plentiful and overall postitive :
Overall rating : 3,6/5
Value for money : 3,6/5
Functionality : 3,6/5
Usefulness : 3,6/5
Ease of use : 3,6/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 60 followers on LinkedIn
Your Customer Review on Channel.me
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Channel.me ? What is your likelihood to renew ?
FAQs
Why use a Remote Customer Support Software ?
Remote customer support software allows access and control of any device from a remote location. It is primarily used by IT support technicians to troubleshoot end-user issues. Remote customer support software helps respond to customer inquiries after purchase.
Main functions are : Remote diagnostics, Toolbox, To chatter, File sharing, User Management, Cross platform
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Remote Customer Support Software Review
Company details
Developed by CHANNEL.ME, Inc.
HQ location : The Netherlands
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Remote Customer Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit channel.me
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Channel.me is independent in order to highlight the strengths and weaknesses of this Remote Customer Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Channel.me Alternatives
If you’re understanding the drawbacks and you’re looking for a Channel.me alternative, there are more than 16 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Channel.me Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CHANNEL.ME | $ | Per month / user | No |
| TEAMVIEWER | $ | Per month / user | Yes |
| VNC CONNECT | $ | Per month / user | Yes |
| ANYDESK | $9,9 | Per month / user | Yes |
| LOGMEIN RESCUE | $108,25 | Per month / user | Yes |
| BEYONDTRUST REMOTE SUPPORT | $2097 | Per month / user | Yes |
| RESCUEASSIST | $55 | Per month / user | Yes |
| ISL ONLINE | $145 | Per month / user | Yes |
| CONNECTWISE CONTROL | $24 | Per month / user | Yes |
| ZOHO ASSIST | $14 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Channel me
– FixMe it
– Zoho Assist
– Wrike
– Zoho Meeting
– Webex
– Zoho Assist
– LogMeIn
– Splashtop
– TeamViewer
– ManageEngine Remote Access Plus
Free Alternatives to Channel.me
– VNC Connect
– ISL Online
– Zoho Assist
You can also take a look at other business apps, like our Channel.me Live Chat review and our Hotel Perfect Channel Management review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Remote Customer Support Software compare to Channel.me when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
