ChatSupport
ChatSupport : Reviews, Pricing, Features & Alternatives
$10.00
ChatSupport is a Consumer Video Chat Software. Price : $10 (free trial available). Review ChatSupport : Overview & Pricing
ChatSupport Overview : Features, Pricing, Reviews & Alternatives
ChatSupport is a Consumer Video Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ChatSupport is listed as a Consumer Video Chat Software and Customer Service & Support Software for companies and is used for Live Chat, Lead Capture, Customer Engagement, Customer Experience …
ChatSupport price starts from $ 10 per user and per month (free trial available).
Chatsupport allows you to engage and support your website visitors with our simple and easy to use live chat software.
Chat, connect and convert.
What is ChatSupport ?
They believe in real people. Connection is about feeling heard. And even the most advanced chatbot in the world cannot convey that feeling to its visitors. For real connection, you need real people willing to communicate and respond, regardless of channel. Real connection needs real people. We provide the platform for free, but it’s up to you to build those connections. There is no need for payment information or lifetime contracts in our self-service plan. And whatever plan you choose, there are no hidden fees and we don’t share your data with anyone.
Adding ChatSupport to your site is easy. Add a simple line of code to your website or use our WordPress plugin. Once installed, you will have access to a free chat widget and dashboard. Your chat dashboard allows you to connect with your website visitors, customize your widget style and behavior, analyze your web traffic, and more.
Benefits of Chat Support
Engage with your website visitors and offer real-time support with a live chat widget.
ChatSupport is a complete customer communication solution that allows you to analyze your web traffic, build relationships with visitors and improve customer satisfaction.
ChatSupport Review : Pros & Cons
Pros & Cons
When it comes to finding the right Consumer Video Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ChatSupport, and as you may have guessed from the title, this review will tell you more about ChatSupport’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ChatSupport Pros : Key Benefits
– proactive talks
– free live chat widget
– Dedicated user dashboard
– Customize the style and behavior of the widget
– Custom branded widgets
– Live Visitor Queue
– Proactively initiate chats with live web visitors using the live visitor queue
– Custom survey forms
– Custom branded widgets
– Reply to multiple chats at the same time
ChatSupport Cons
– Con : Custom integrations can come at a price.
ChatSupport Features
Here is the list of the main features of this computer software :
– Visitor Targeting
– Activity Dashboard
– Persistent Chat
– Activity Tracking
– Call Me Option
– Chat/Messaging
– Offline Form
– Contact Management
– Knowledge Database
– Customer History
– Agent Scheduling
– Customizable Branding
– Shortcut Messages
– File Sharing
– Co-Browsing
– Geotargeting
– Interaction Tracking
– Live Chat
– Monitoring
– Multi-Channel Communication
Main function & Pro Features
– Visitor Targeting
– Activity Dashboard
– Persistent Chat
– Activity Tracking
– Call Me Option
– Chat/Messaging
– Offline Form
– Contact Management
– Knowledge Database
– Customer History
– Agent Scheduling
– Customizable Branding
– Shortcut Messages
– File Sharing
– Co-Browsing
– Geotargeting
– Interaction Tracking
– Live Chat
– Monitoring
– Multi-Channel Communication
ChatSupport Integrations
ChatSupport may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
ChatSupport Pricing
The ChatSupport pricing plan starts from $ 10 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ChatSupport offers several pricing plans :
– Free : $ 0,00 per user / per month
– Pro : $ 10,00 per user / per month
– Professional : $ 49,00 per user / per month
– Enterprise : $ 59,00 per user / per month
– Premium : –
| Free | Pro | Professional | Enterprise | Premium |
| $0,00 | $10,00 | $49,00 | $59,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
ChatSupport Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 10,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ChatSupport is a cloud-based Consumer Video Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
chatsupport is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Online Support …
Hotline : 800-830-6507
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use ChatSupport ?
This software package is tailored to business needs : Public Administration, Entrepreneur, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
ChatSupport Screenshots & Images : UI, dashboard …
ChatSupport Business Software Pricing
ChatSupport Features & Overview
ChatSupport Screenshot
Videos
This video is no longer available
ChatSupport Reviews
Here is our opinion on ChatSupport : this is an excellent consumer video chat software to trust .
ChatSupport User Reviews & Ratings
Online and customer reviews of ChatSupport software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 3,9/5
Functionality : 3,6/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 6 followers on Twitter
Your Customer Review on ChatSupport
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ChatSupport ? What is your likelihood to renew ?
FAQs
Why use a Consumer Video Chat Software ?
Video chat customer support software allows businesses to interact with customers and prospects who visit the website. Employees can provide pre-sales / after-sales service and assistance via chat / webcam.
Main functions are : Real-time chat with consumers, Proactive chats, Chat monitoring, Visitor Tracking, Chat transcripts, Sharing of external organizations
Main characteristics are : Outside Organization Sharing, Embeddable Website Widget, Multimedia Help Desk, Multilingual, Live Chat Support, Help Desk, Customer Support, Live Chat, Web Conferencing, Live Support, Online Collaboration, Desktop & productivity, customer support, file sharing, image sharing, live chat, remote desktop support, sales, text chat, web based, video chat, cobrowse software, contact center software, customer service, sharing file manager, web based, remote support
Consumer Video Chat Software Average Price : from $ 29,00 to $ 69,00 with an average price of $ 46,75 . We have identified more than 22 competitors on the market.
Consumer Video Chat Software Review
Company details
Developed by CHATSUPPORT.CO, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Consumer Video Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit chatsupport.co
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ChatSupport is independent in order to highlight the strengths and weaknesses of this Consumer Video Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ChatSupport Alternatives
If you’re understanding the drawbacks and you’re looking for a ChatSupport alternative, there are more than 31 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare ChatSupport Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CHATSUPPORT | $19 | Per month / user | Yes |
| TAWK.TO | $ | Per month / user | No |
| INTERCOM | $59 | Per month / user | Yes |
| LIVECHAT | $16 | Per month / user | Yes |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| SMARTSUPP | $10 | Per month / user | No |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
| PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to ChatSupport
– Conversational Cloud
– LiveChat
– LiveHelpNow
– Zendesk
– ProProfs Chat
– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp
Free Alternatives to ChatSupport
– tawk.to
– JivoChat
– Crisp
SaaS alternatives
tawk.to : It is a live chat messaging and support application that focuses on successful communication between businesses and their customers.
LiveChat : LiveChat provides a live chat application with web analytics and support features, allowing online businesses to communicate with visitors in real time.
Olark : Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.
Zopim : Zopim focuses on meeting the needs of web users that have not been met by other chat solutions: the need for usability, convenience, and design simplicity.
Drift : Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real time, from anywhere.
You can also take a look at other business apps, like our SalesBinder review and our TapInfluence review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Consumer Video Chat Software compare to ChatSupport when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
