ClientSuccess
ClientSuccess : Reviews, Pricing, Features & Alternatives
ClientSuccess is a Customer Feedback Software. Review ClientSuccess : Overview & Pricing
ClientSuccess Overview : Features, Pricing, Reviews & Alternatives
ClientSuccess is a Customer Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ClientSuccess is listed as a Customer Feedback Software and Customer Satisfaction Software for companies and is used for Customers User engagement and feedback User feedback managements …
ClientSuccess prices are available on demand .
A customer success platform to manage, retain and grow customers
What is ClientSuccess ?
ClientSuccess is software that provides businesses and organizations with a tool to manage customer growth and retention. With the tool, you no longer need to log in to help desk, CRM, data warehouse, and spreadsheets to know what’s going on with a customer. Businesses can stay on top of their customers by knowing everything that needs to happen at every stage, whether it’s onboarding or preparing for a renewal. Users can create beautiful and engaging playbooks to ensure their customers receive excellent service. It allows users to stay up to date with client health and receive alerts and notifications before something goes wrong. Users can adjust their notifications and be notified when a client’s usage drops or even set reminders so they can check in with their clients regularly. It helps users to always be prepared for their individual and other leadership meetings. The tool gives users the right data to document and measure their customer retention and growth.
ClientSuccess is the relatively new customer success management platform from the relatively new (2014) company of the same name located in Lehi, Utah. Dedicated to retaining a SaaS company’s subscriber customers, the ClientSuccess platform offers full lifecycle monitoring and health assessment,…
ClientSuccess helps Customer Success teams provide the source of truth for Customer Success SaaS subscriptions and revenue. With real-time visibility, ClientSuccess helps teams deliver real-time visibility into SaaS subscriptions and revenue like MRR and ARR from a single platform. ClientSuccess provides the team with real-time alerts and insights on who to talk to, when to talk to, and why, to provide a proactive approach to client retention. With real-time alerts, trends and reports across your entire portfolio and customer segments. ClientSuccess puts all your customer information and data in one place with all the tools to proactively track, manage, forecast and book SaaS subscriptions and revenue from a single system.ClientSuccess CustomersInstructure, Aria, Ensighten, Lattice, Demo Chimp, Observe Point, Sparkcentral, MX, SocialDental, Findly, Balihoo,
ClientSuccess is a customer success growth platform designed to help SaaS companies create a culture of customer success throughout their business. They say they help customer success teams better onboard, adopt, retain, and grow their customers. They present ClientSuccess as a one stop shop for everything a customer success team needs to do their jobs effectively, from new to refreshed. In addition, they claim to be the trusted source of customer information and analysis for the management team and the board of directors. Important customer success challenges they address include:
ClientSuccess Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ClientSuccess, and as you may have guessed from the title, this review will tell you more about ClientSuccess’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ClientSuccess Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
ClientSuccess Cons
– Con : Not always the cheapest option : Customer Feedback Software average cost is $ 146,57 .
– Con : Custom integrations can come at a price.
ClientSuccess Features
Here is the list of the main features of this computer software :
– Identify customer’s desired outcomes
– Gather key data points about customer to ensure desired outcomes
– Guide the customer through the onboarding process
– See product usage
– Report on progress
–
Main function & Pro Features
– Cloud Services
ClientSuccess Integrations
ClientSuccess integrates with more than 2 applications & plugins like HubSpot CRM and Zapier (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 ClientSuccess integrations
– HubSpot CRM
– Zapier
ClientSuccess Pricing
The ClientSuccess pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ClientSuccess offers several pricing plans :
– Clientsuccess : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Clientsuccess | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ClientSuccess is a cloud-based Customer Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
clientsuccess is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use ClientSuccess ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Health …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Centrify, Peek, Smashfly, Degreed, Mural, Ecompliance …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
ClientSuccess Screenshots & Images : UI, dashboard …
ClientSuccess Business Software Pricing
ClientSuccess Features & Overview
ClientSuccess Screenshot
ClientSuccess Screenshot
Videos
Video #1
ClientSuccess Reviews
Here is our opinion on ClientSuccess : this is an excellent customer feedback software to advise .
ClientSuccess User Reviews & Ratings
Online and customer reviews of ClientSuccess software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 72%
User rating Very Good : 23%
User rating Average : 4%
User rating Poor : 2%
User rating Terrible : 0%
Popularity on social networks : 14418 followers on LinkedIn
Your Customer Review on ClientSuccess
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ClientSuccess ? What is your likelihood to renew ?
FAQs
Why use a Customer Feedback Software ?
User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels.
According to various sources, most used business software are : Survicate (market share : 24,90%), SurveyGizmo (8,10%), Yotpo (1,10%), Trakstar (0,80%), BetterWorks (0,60%), Centercode (0,10%), AskNicely (0,10%), Kampyle (0,10%)
Main functions are : Access to competitive benchmarking, Assign employees to respond to reviews, Automatic response to reviews, Automated invitations to review, Centralized dashboard for responding to reviews on websites, Customer Data Privacy Capabilities
Main characteristics are : advanced targeting, behavioral targeting, category filters, conversion analytics, conversion funnel, conversion rate optimization, conversion tracking, customer feedback, customer analytics, feedback, feedback capture, employee feedback, employee satisfaction, customer support, customer satisfaction survey, customer satisfaction surveys, customer satisfaction survey, customer satisfaction, network and administration, category filters, conversion rate optimization, customer analytics, tracking conversion, customer feedback, Marketo integration, contextual surveys, trendy question, real-time analytics, mobile compatibility, Salesforce integration
Customer Feedback Software Average Price : from $ 12,00 to $ 449,00 with an average price of $ 146,57 . We have identified more than 127 competitors on the market.
Customer Feedback Software Review
Company details
Developed by CLIENTSUCCESS, Inc. (@clientsuccess on Twitter)
HQ location : USA
Founded in 2014 by Dave Blake
Total revenue : $1.9M
Fundings : $5.8M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Customer Feedback Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit clientsuccess.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ClientSuccess is independent in order to highlight the strengths and weaknesses of this Customer Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ClientSuccess Alternatives
If you’re understanding the drawbacks and you’re looking for a ClientSuccess alternative, there are more than 19 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare ClientSuccess Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CLIENTSUCCESS | $ | Per month / user | No |
| SMARTKARROT | $499 | Per month / user | Yes |
| AKITA | $160 | Per month / user | Yes |
| RETENTIONENGINE | $19 | Per month / user | Yes |
| CREWCHARGE | $49 | Per month / user | Yes |
| AMITY | $ | Per month / user | No |
| CUSTIFY | $199 | Per month / user | Yes |
| $ | Per month / user | ||
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to ClientSuccess
– Customer Complaint
– Biggrey Relations
– Survicate
– Satisfactory
– TopBox
– AskNicely
– Satmetrix
– FUEL CYCLE
– My Nps
– IdeaLab
You can also take a look at other business apps, like our TheChecker review and our 17hats review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Feedback Software compare to ClientSuccess when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
