CSAT.AI
CSAT.AI : Reviews, Pricing, Features & Alternatives
$14.00
CSAT.AI is a Digital Customer Experience (CX) Software. Price : $14 (free trial available). Review CSAT.AI : Overview & Pricing
CSAT.AI Overview : Features, Pricing, Reviews & Alternatives
CSAT.AI is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
CSAT.AI is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Quality Management, Customer Experience, Customer Service, Customer Engagement …
CSAT.AI price starts from $ 14,45 per user and per month (free trial available).
A customer service QA and CX platform built for today!
What is CSAT.AI ?
CSAT.AI provides its users with a platform through which they can improve the customer experience through automated quality control coupled with real-time feedback. The software runs on Zendesk and gives its users a holistic view of the customer service landscape at the end of every engagement. It allows users to measure the performance of agents and thus create a better training and mentoring program. CSAT.AI software warns the user of grammatical errors and also prevents offensive language. The software notifies managers when customers have misbehaved, and managers can be flagged down to check with agents. Users can assess manager and agent scores and spot trends across the contact center, or even dive into an individual agent’s progress.
CSAT.AI Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is CSAT.AI, and as you may have guessed from the title, this review will tell you more about CSAT.AI’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
CSAT.AI Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
CSAT.AI Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
CSAT.AI Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Chat/Messaging
– Dashboard
– Engagement Tracking
– Monitoring
– Negative Feedback Management
– Predictive Analytics
– Real Time Analytics
– Real Time Data
– Real Time Monitoring
– Real Time Notifications
– Real Time Reporting
– Reporting/Analytics
– Sentiment Analysis
– Text Analysis
– Third Party Integrations
– Trend Analysis
Main function & Pro Features
– Widgets
CSAT.AI Integrations
CSAT.AI may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
CSAT.AI Pricing
The CSAT.AI pricing plan starts from $ 14,45 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
CSAT.AI offers several pricing plans :
– Csat.Ai : $ 14,45 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Csat.Ai | Start | Professional | Enterprise | Premium |
| $14,45 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 14,45
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
CSAT.AI is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
csat-ai is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : +1 (323) 380 8555
Training options : …
Industry & Customers
Who use CSAT.AI ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
CSAT.AI Screenshots & Images : UI, dashboard …
CSAT.AI Business Software Pricing
CSAT.AI Features & Overview
CSAT.AI Screenshot
Videos
This video is no longer available
CSAT.AI Reviews
Here is our opinion on CSAT.AI : this is a decent digital customer experience (cx) software to experience .
CSAT.AI User Reviews & Ratings
Online and customer reviews of CSAT.AI software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 332 followers on LinkedIn
Your Customer Review on CSAT.AI
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CSAT.AI ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 .
Digital Customer Experience (CX) Software Review
Company details
Developed by CSAT, Inc.
HQ location : THAT
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : Automated Quality Assurance | XC | Customer Service | artificial intelligence …
Website : visit csat.ai
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on CSAT.AI is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
CSAT.AI Alternatives
If you’re understanding the drawbacks and you’re looking for a CSAT.AI alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare CSAT.AI Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CSAT.AI | $14,45 | Per month / user | Yes |
| IFTTT | $3 | Per month / user | No |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
| ECANVASSER | $ | Per month / user | No |
| MYPOS | $ | Per month / user | No |
| VOICEA | $7,99 | Per month / user | No |
Top 10 Alternatives & Competitors to CSAT ai
– Zendesk
– Vivantio
– Sprinklr
– Efficy CRM
– Lucky Orange
You can also take a look at other business apps, like our CS WinOMS review and our Brincr review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to CSAT.AI when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
