Decibel
Decibel : Reviews, Pricing, Features & Alternatives
$1,400.00
Decibel is a Digital Customer Experience (CX) Software. Price : $1400. Review Decibel : Overview & Pricing
Decibel Overview : Features, Pricing, Reviews & Alternatives
Decibel is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Decibel is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Web Analytics, Dashboard, Personalization, Business Intelligence …
Decibel price starts from $ 1400 per user and per month .
Decibel enables web optimization by elegantly tracking, recording and visualizing how visitors interact with your digital properties
What is Decibel ?
Decibel enables web optimization by elegantly tracking, recording and visualizing how visitors interact with your digital properties. Leading brands around the world rely on its technology, enabling them to put themselves in the shoes of their customers and understand their experiences like never before.
Decibel Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Decibel, and as you may have guessed from the title, this review will tell you more about Decibel’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Decibel Pros : Key Benefits
– Only by putting yourself in the shoes of your customers can you truly understand and improve their experiences. With Decibel, you can do just that. See what they see, how they interact with your website, what motivates and frustrates them, and the circumstances that cause them to give up or convert.
– SaaS platform.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Decibel Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Decibel Features
Here is the list of the main features of this computer software :
– API
– Collaboration Tools
– Content Management
– Customer Segmentation
– Customizable Dashboard
– Dashboard
– Data Visualization
– Multi-Channel Communication
– Multi-Channel Data Collection
– Multi-Channel Management
– Multi-Language
– Performance Management
– Performance Metrics
– Reporting & Statistics
– Reporting/Analytics
– Search/Filter
– Time on Site Tracking
– User Interaction Tracking
– Visitor Tracking
– Visual Analytics
Main function & Pro Features
– Visual Discovery
Decibel Integrations
Decibel integrates with more than 12 applications & plugins like Adobe Campaign, Qualtrics CoreXM and Google Analytics (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Decibel integrations
– Google Analytics
– Qualtrics CoreXM
– Adobe Campaign
– Optimizely
– GetFeedback
– Medallia Experience Cloud
– Qualaroo
– Appsee Mobile Analytics
– Tealium Customer Data Hub
– Kibo Personalization
– Webtrends
– iPerceptions
Decibel Pricing
The Decibel pricing plan starts from $ 1400,00 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Decibel offers several pricing plans :
– Free Trial : $ 1400,00 per user / per year
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $1400,00 | – | – | – | – |
| Per year | Per year | Per year | Per year | Per year |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 1400,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Decibel is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
decibel is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Decibel ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
Decibel Screenshots & Images : UI, dashboard …
Decibel Business Software Pricing
Decibel Features & Overview
Decibel Screenshot
Videos
This video is no longer available
Decibel Reviews
Here is our opinion on Decibel : this is a decent digital customer experience (cx) software to test .
Decibel User Reviews & Ratings
Online and customer reviews of Decibel software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Decibel
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Decibel ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 .
Digital Customer Experience (CX) Software Review
Company details
Developed by DECIBEL, Inc.
HQ location : London
Founded in 2014 by Leslie Stretch
Total revenue : $5.0M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software (Open Source software)
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit decibel.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Decibel is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Decibel Alternatives
If you’re understanding the drawbacks and you’re looking for a Decibel alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Decibel
– Looker
– Slemma
– Matomo
– Domo
– Conversionomics
You can also take a look at other business apps, like our DecenterAds SSP review and our DebugBear review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Decibel when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
