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Heymarket : Reviews, Pricing, Features & Alternatives

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Heymarket is a Customer Relationship Management (CRM) Software. Price : $49 (free trial available). Review Heymarket : Overview & Pricing

9.4 Expert Score
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Heymarket Overview : Features, Pricing, Reviews & Alternatives

Heymarket is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Heymarket is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for CRM, Customer Communications Management, SMS Survey, Customer Service …

Heymarket price starts from $ 49 per user and per month (free trial available).

Experience seamless business connections and personalized text messaging services

Professional text messaging for teams

What is Heymarket ?

Heymarket is a complete business email solution that offers omnichannel email services through shared inboxes, templates, reminders, and assignments across multiple business departments. Heymarket is presented as an intuitive platform equipped with smart functions trusted by more than 50 million companies located in different parts of the world. This trusted platform enables users to work from anywhere, anytime by leveraging features like shared inboxes that can be used for customer service, logistics, sales, or operations. Heymarket also allows users to assign chats to designated departments or individuals and control notifications by setting the relevant ones for easy text management. Plus, with private comments, users can add comments to specific texts privately for individual members of their team. Heymarket also allows users to communicate with multiple contacts at once by allowing them to organize contacts through targeted lists and targeted messages, facilitating seamless customer service. Beyond that, Heymarket’s omnichannel messaging features through apps like WhatsApp, Facebook Messenger, Instagram Messenger, and Line allow users to contact customers across multiple platforms seamlessly.

Heymarket is a professional email solution that provides shared text and Facebook inboxes with clients, contractors or partners. Sales, support, marketing, and operations teams can use the system to manage staffing updates, customer appointment confirmations, dispatch, support requests, and more. Different teams can each have their own shared inbox, and chats can be assigned to individual team members, with indicators to show which team members are looking at or replying to a conversation. Contacts can be divided into lists for targeted mass messages, and messages can be scheduled to be sent at a certain date and time. Internal notes can be recorded and stored to share information with team members, and users can set reminders for messages or contacts that need to follow up.

Heymarket Review

Heymarket Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Heymarket, and as you may have guessed from the title, this review will tell you more about Heymarket’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Heymarket Pros : Key Benefits

– Multiple inboxes can be created for different teams, with all team members able to share contacts and messages and collaborate on responses.

– Users can set reminders for messages so that Heymarket automatically alerts them to follow up on important customer support requests or CRM opportunities.

– Chats can be assigned to different team members, each user can set their own signature on messages, and a typing indicator ensures that only one user responds to each chat.

– Heymarket provides a customizable website chat widget to receive and reply to messages from website visitors, and can also be used to reply to Facebook messages from the shared inbox.

– Contacts can be organized into lists and send targeted messages based on the list they’re on, and with message scheduling, users can ensure messages are delivered to customers at a convenient time.

Heymarket Cons

– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
 

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Heymarket Features

Here is the list of the main features of this computer software :

– 2-Way Messaging
– API
– Alerts / Escalation
– Alerts/Notifications
– Auto-Responders
– Automated Responses
– Campaign Scheduling
– Chat/Messaging
– Contact Management
– Customizable Fields
– Customizable Templates
– Data Import/Export
– Inbox Management
– Interaction Tracking
– MMS
– Mass Texting
– Message Personalization
– Mobile Coupons
– Mobile Keywords
– Multi-Channel Communication

Main function & Pro Features

– Performance Metrics
– Personalization
– Polls/Voting
– Real Time Notifications
– Reminders
– Reporting/Analytics
– SMS Marketing
– SMS Messaging
– Scheduled Messaging
– Shortcodes
– Social Media Integration
– Surveys & Feedback
– Template Management
– Text-to-Win
– Workflow Management

Heymarket Integrations

Heymarket integrates with more than 16 applications & plugins like Slack, Google Docs and Google Drive (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Heymarket integrations

– Google Drive
– Google Docs
– Slack
– WordPress
– Salesforce Sales Cloud
– Zapier
– Squarespace
– Zendesk
– Clio
– Facebook for Business
– Weebly
– Google Ads
– Twilio
– BoomTown
– Aircall
– Slack

Heymarket Pricing

The Heymarket pricing plan starts from $ 49 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Heymarket offers several pricing plans :

– Basic : $ 49,00 per user / per month
– Premium : $ 99,00 per user / per month
– Team : –
– Company : –
– Premium : –

Basic Premium Team Company Premium
$49,00 $99,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Heymarket Pricing Plan

Heymarket Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 49,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Heymarket is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

heymarket is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Online Support …

Hotline : (415) 562-0500

Training options : Documentation, Live Online, Webinars …

Industry & Customers

Who use Heymarket ?

This software package is tailored to business needs : Non Profit, Medium Company, Large Company …

This web-based application is recommended for trades : Marketing, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)

Heymarket Screenshots & Images : UI, dashboard …

Heymarket Review

Heymarket Business Software Pricing

Heymarket Features

Heymarket Features & Overview

Heymarket Screenshot

Heymarket Screenshot

Heymarket Screenshot

Heymarket Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Heymarket Reviews

Here is our opinion on Heymarket : this is an excellent customer relationship management (crm) software to recommend .

Heymarket User Reviews & Ratings

Online and customer reviews of Heymarket software are quite plentiful and overall very positive :

Overall rating : 4,7/5

Value for money : 4,2/5
Functionality : 4,3/5
Usefulness : 4,2/5
Ease of use : 4,2/5

User rating Excellent : 81%
User rating Very Good : 16%
User rating Average : 2%
User rating Poor : 1%
User rating Terrible : 0%

Popularity on social networks : 6811 followers on Twitter

Your Customer Review on Heymarket

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Heymarket ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by COMMON SUN, Inc. (@heymarketapp on Twitter)
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : customer service | customer support | facebook integration | google drive integration | marketing | messaging | permission system | flexible integration | sale | supporting software …
Website : visit heymarket.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Heymarket is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Heymarket Alternatives

If you’re understanding the drawbacks and you’re looking for a Heymarket alternative, there are more than 71 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Heymarket Pricing Against Competitors

Software Starting Price Billed Free Trial
HEYMARKET $29 Per month / user Yes
SALESMSG $35 Per month / user Yes
MTALKZ $ Per month / user No
SMS GATEWAY HUB $ Per month / user No
SIMPLETEXTING $33,75 Per month / user Yes
CLERK CHAT $29,99 Per month / user Yes
MESSAGEMEDIA $49 Per month / user Yes
WIKIPRO $29,75 Per month / user Yes
$ Per month / user
$ Per month / user

 

Top 10 Alternatives & Competitors to Heymarket

– Front
– Twilio
– Avochato
– CM
– Infobip
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium

You can also take a look at other business apps, like our Amazon AWS CloudFront review and our Loyverse POS review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Heymarket when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

9.4Expert Score
Heymarket Review
Heymarket is an excellent customer relationship management (crm) SaaS software to recommend for your company or business.
Ease of use
9.4
Functionnality
8.6
Integrations
8.4
Customer support
8.4
Value for money
8.4
PROS
  • Multiple inboxes can be created for different teams, with all team members able to share contacts and messages and collaborate on responses.
CONS
  • Not always the cheapest option
Heymarket
Heymarket

$49.00

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