JourneyFlow
JourneyFlow : Reviews, Pricing, Features & Alternatives
JourneyFlow is a Digital Customer Experience (CX) Software. Review JourneyFlow : Overview & Pricing
JourneyFlow Overview : Features, Pricing, Reviews & Alternatives
JourneyFlow is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
JourneyFlow is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customer Experience …
JourneyFlow prices are available on demand .
Journeyflow is a free web and mobile app designed to help marketers and customer experience managers develop and visualize customer journeys.
What is JourneyFlow ?
The drag-and-drop builder means the user doesn’t need in-depth knowledge of technology, but makes creating better business processes simple, efficient, and affordable. The visual builder comes pre-loaded with a number of templates so users can instantly start creating beautiful journeys. With open text fields, it’s easy to customize each step of the journey to the specific needs of consumers and businesses.
Visual customer journeys help companies better understand their own processes and allow them to fill in the gaps in their customer experiences.
The drag-and-drop builder means the user doesn’t need deep technological knowledge, but makes creating better business processes simple, efficient, and affordable. The visual builder comes pre-loaded with a number of templates so users can instantly start creating beautiful journeys. With open text fields, it’s easy to customize each step of the journey to the specific needs of consumers and businesses. Contractor Management
Janus has a robust contractor tracking and management system. Using GPS, your management dashboard can display the locations of today’s job sites, as well as who you’ve assigned to work that day. An automatic notification system informs your subcontractors about your work for the day. Your contractors then need to register on the site using the app on their phone. This acts as a digital foreman and clock to ensure your workers are on site on time. The check-in feature is GPS-based, so they won’t be able to check-in unless they’re there. If an entrepreneur leaves the site, Janus will automatically record their departure. Assignment of tasks
From the administration panel, you can dictate tasks to contractors by project. This ensures quality of work and streamlines workflow, requiring one task to be marked complete before moving on to the next. All of this data is recorded in the data management part of the system to ensure quality control. Job assignment is fully customizable with the ability to save templates, so if there is a standard installation protocol, you only need to enter it once and save the template. The check-in feature is GPS-based, so they won’t be able to check-in unless they’re there. If an entrepreneur leaves the site, Janus will automatically record their departure. Assignment of tasks
From the administration panel, you can dictate tasks to contractors by project. This ensures quality of work and streamlines workflow, requiring one task to be marked complete before moving on to the next. All of this data is recorded in the data management part of the system to ensure quality control. Job assignment is fully customizable with the ability to save templates, so if there is a standard installation protocol, you only need to enter it once and save the template. The check-in feature is GPS-based, so they won’t be able to check-in unless they’re there. If an entrepreneur leaves the site, Janus will automatically record their departure. Assignment of tasks
From the administration panel, you can dictate tasks to contractors by project. This ensures quality of work and streamlines workflow, requiring one task to be marked complete before moving on to the next. All of this data is recorded in the data management part of the system to ensure quality control. Job assignment is fully customizable with the ability to save templates, so if there is a standard installation protocol, you only need to enter it once and save the template. Janus will automatically check you out. Assignment of tasks
From the administration panel, you can dictate tasks to contractors by project. This ensures quality of work and streamlines workflow, requiring one task to be marked complete before moving on to the next. All of this data is recorded in the data management part of the system to ensure quality control. Job assignment is fully customizable with the ability to save templates, so if there is a standard installation protocol, you only need to enter it once and save the template. Janus will automatically check you out. Assignment of tasks
From the administration panel, you can dictate tasks to contractors by project. This ensures quality of work and streamlines workflow, requiring one task to be marked complete before moving on to the next. All of this data is recorded in the data management part of the system to ensure quality control. Job assignment is fully customizable with the ability to save templates, so if there is a standard installation protocol, you only need to enter it once and save the template. requires a task to be marked complete before moving on to the next. All of this data is recorded in the data management part of the system to ensure quality control. Job assignment is fully customizable with the ability to save templates, so if there is a standard installation protocol, you only need to enter it once and save the template. requires a task to be marked complete before moving on to the next. All of this data is recorded in the data management part of the system to ensure quality control. Job assignment is fully customizable with the ability to save templates, so if there is a standard installation protocol, you only need to enter it once and save the template.
JourneyFlow Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is JourneyFlow, and as you may have guessed from the title, this review will tell you more about JourneyFlow’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
JourneyFlow Pros : Key Benefits
– JourneyFlow is an easy-to-use customer journey builder designed to help users visually create the paths prospects and customers take when interacting with an organization.
– The free app allows users to design journeys based on demographic and behavioral triggers, so the contact experience is tailored specifically to their needs at each stage of the funnel.
– JourneyFlow is currently available to all users who want to enhance their customer experience management initiatives.
– Scalability and integration
– Frequent releases / updates
JourneyFlow Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
JourneyFlow Features
Here is the list of the main features of this computer software :
– Brand Management
– Contact Management
– Customer Management
– Marketing Automation
– Audience Targeting
– Lead Management
– Scheduling
– Conversion Tracking
– Notifications
Main function & Pro Features
– Cloud Services
JourneyFlow Integrations
JourneyFlow integrates with more than 1 applications & plugins like GreenRope CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 JourneyFlow integrations
– GreenRope CRM
JourneyFlow Pricing
The JourneyFlow pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
JourneyFlow offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : Freemium
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
JourneyFlow is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
journeyflow is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use JourneyFlow ?
This software package is tailored to business needs : Public Administration, Entrepreneur, Large Companys …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
JourneyFlow Screenshots & Images : UI, dashboard …
JourneyFlow Business Software Pricing
JourneyFlow Features & Overview
JourneyFlow Screenshot
Videos
This video is no longer available
JourneyFlow Reviews
Here is our opinion on JourneyFlow : this is a well known digital customer experience (cx) software to explore .
JourneyFlow User Reviews & Ratings
Online and customer reviews of JourneyFlow software are quite plentiful and overall postitive :
Overall rating : 3,6/5
Value for money : 3,6/5
Functionality : 3,6/5
Usefulness : 3,6/5
Ease of use : 3,6/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on JourneyFlow
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend JourneyFlow ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
Digital Customer Experience (CX) Software Review
Company details
Developed by JOURNEYFLOW, Inc.
HQ location : USA
Founded by Alessandra Ceresa
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : organizational chart | travel | easy | building | design …
Website : visit journeyflow.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on JourneyFlow is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
JourneyFlow Alternatives
If you’re understanding the drawbacks and you’re looking for a JourneyFlow alternative, there are more than 67 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to JourneyFlow
– Eloqua
– Criteo
– Marketo
– Keap
– Odoo Marketing Automation
– Pardot
– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
You can also take a look at other business apps, like our JourneyTEAM review and our Hitachi JP1 Automatic Job Management System review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to JourneyFlow when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
