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KeyReply : Reviews, Pricing, Features & Alternatives

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KeyReply is a Mobile Support Software. Review KeyReply : Overview & Pricing

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KeyReply Overview : Features, Pricing, Reviews & Alternatives

KeyReply is a Mobile Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

KeyReply is listed as a Mobile Support Software and Customer Service & Support Software for companies and is used for Customers Support Mobile customer supports …

KeyReply prices are available on demand .

Omnichannel keyboard for mobile teams to respond better and faster.

What is KeyReply ?

Developer of an artificial intelligence application for commercial entities. The company is developing an application that collects, stores, and analyzes anonymous data to automatically send responses to customers and also provides relevant information and guides customers’ decisions.

KeyReply was founded in 2014. KeyReply creates specialized AI-powered virtual assistants for businesses to automate conversations for customer service and marketing. As the market leader in Asia, KeyReply supports multiple Asian languages to help companies expand their regional operations. To improve internal business productivity, KeyReply has also worked on bots to support human resources and help employees navigate complex policy documents.

KeyReply Review

KeyReply Review : Pros & Cons

Pros & Cons

When it comes to finding the right Mobile Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is KeyReply, and as you may have guessed from the title, this review will tell you more about KeyReply’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

KeyReply Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

KeyReply Cons

– Con : Not always the cheapest option : Mobile Support Software average cost is $ 177,67 .
– Con : Custom integrations can come at a price.
 

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KeyReply Features

Here is the list of the main features of this computer software :

– SaaS software
– Cloud Services
– Alerts/Notifications
– Reports & Analytics
– Canned Responses
– Secured Encryption
– Chat Bots
– Proactive Chat
– Live Chat Features

Main function & Pro Features

– SaaS software
– Cloud Services
– Alerts/Notifications
– Reports & Analytics
– Canned Responses
– Secured Encryption
– Chat Bots
– Proactive Chat
– Live Chat Features

KeyReply Integrations

KeyReply may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

KeyReply Pricing

The KeyReply pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

KeyReply offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

KeyReply is a cloud-based Mobile Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

keyreply is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use KeyReply ?

This software package is tailored to business needs : SME …

This web-based application is recommended for trades : PR, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)

KeyReply Screenshots & Images : UI, dashboard …

KeyReply Review

KeyReply Business Software Pricing

KeyReply Features

KeyReply Features & Overview

KeyReply Screenshot

KeyReply Screenshot

Videos

Video #1

YouTube video

   

KeyReply Reviews

Here is our opinion on KeyReply : this is a decent mobile support software to discover .

KeyReply User Reviews & Ratings

Online and customer reviews of KeyReply software are quite plentiful and overall medium :

Overall rating : 3/5

Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 1048 followers on Twitter

Your Customer Review on KeyReply

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend KeyReply ? What is your likelihood to renew ?
 

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FAQs

Why use a Mobile Support Software ?

Mobile customer support software helps manage after-sales service and customer questions and issues via smartphone / mobile app.

According to various sources, most used business software are : BoldChat (market share : 1,30%), Free Call (0,40%), Conversocial (0,10%), Helpshift (0,10%), KANA Enterprise (0,10%)

Main functions are : Create new tickets on the fly, Notifications notify agents of updates to tickets assigned to them., Get to the right ticket immediately using email search and deep linking., Filter the queue with views and swipe the screen to easily move to the next ticket., Conversion measurement, Integration with forums, platforms

Main characteristics are : customer support, software as a service, customer feedback, customer relationship manager, customer service, customer feedback, software as a service, conversion measurement, forum integration, case resolution management, customizable reports, tables real-time dashboard, mobile app support, customer feedback, customer support, customer feedback, business messaging, chat customers, communications, facebook messaging, live chat, live chat app, voice chat, voip calls, business chat, business messaging, social media and communications, free call, free call, phone

Mobile Support Software Average Price : from $ 49,00 to $ 299,00 with an average price of $ 177,67 . We have identified more than 16 competitors on the market.

Mobile Support Software Review

Mobile Support Software Review

Company details

Developed by KEYREPLY, Inc. (@keyreply on Twitter)
HQ location : Singapore
Founded in 2014 by Peiru Teo
Total revenue : $1.1M
Fundings : $1.8M

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Mobile Support Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit keyreply.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on KeyReply is independent in order to highlight the strengths and weaknesses of this Mobile Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

KeyReply Alternatives

If you’re understanding the drawbacks and you’re looking for a KeyReply alternative, there are more than 12 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to KeyReply

– Conversocial
– BoldChat
– Helpshift
– LivePerson
– KANA Express
– JivoChat
– KANA Enterprise
– Hipmob
– Cingo
– Pypestream

You can also take a look at other business apps, like our Geophy review and our Imply review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Mobile Support Software compare to KeyReply when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Mobile Support Software

 

6Expert Score
KeyReply Review
KeyReply is a decent mobile support SaaS software to discover for your company or business.
Ease of use
6
Functionnality
6
Integrations
6
Customer support
6
Value for money
6
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
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