Lookback
Lookback : Reviews, Pricing, Features & AlternativesLookback is a Crowdsourcing Feedback Software. Price : $49 (free trial available). Review Lookback : Overview & Pricing
Lookback Overview : Features, Pricing, Reviews & Alternatives
Lookback is a Crowdsourcing Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Lookback is listed as a Crowdsourcing Feedback Software and Customer Satisfaction Software for companies and is used for UX, User Testing …
Lookback price starts from $ 49 per user and per month (free trial available).
Understand the demand of your customers in a simple but powerful way
User experience management platform.
What is Lookback ?
Lookback is powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview clients located in different parts of the world and then gain valuable insights. In addition to scheduling interviews, brands can even send trial links to individual users to solicit feedback. A built-in collaborative dashboard helps developers invite other collaborators and search at their convenience. The platform also promises dedicated attendee apps and customizable highlights for individual attendees and teams. Lookback also enables private projects where users can control the maintenance process to protect sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to report a detected bug.
Lookback helps you collect, understand and share user experiences.
Pros & Cons
When it comes to finding the right Crowdsourcing Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Lookback, and as you may have guessed from the title, this review will tell you more about Lookback’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Lookback Pros : Key Benefits
– Remote recording without equipment
– SaaS platform.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Lookback Cons
– Con : Not always the cheapest option : Crowdsourcing Feedback Software average cost is $ 45 .
– Con : Custom integrations can come at a price.
Lookback Features
Here is the list of the main features of this computer software :
– Heatmaps
– API
– Access Controls/Permissions
– Activity Dashboard
– Collaboration Tools
– Data Import/Export
– For Mobile
– For Websites
– Screen Activity Recording
– Single Sign On
– Tagging
– Unmoderated Testing
– Usability Testing
– User Research Analysis
Main function & Pro Features
– Cloud Services
Lookback Integrations
Lookback may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Lookback Pricing
The Lookback pricing plan starts from $ 49 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Lookback offers several pricing plans :
– Team : $ 49,00 per user / per month
– Insights Hub : $ 229,00 per user / per month
– Company : –
– Enterprise : –
– Premium : –
Team | Insights Hub | Company | Enterprise | Premium |
$49,00 | $229,00 | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 49,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Lookback is a cloud-based Crowdsourcing Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
lookback is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation …
Industry & Customers
Who use Lookback ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Spotify, NetFlix, MailChimp, lyft, BMW, ebay, Squarespace …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
Lookback Screenshots & Images : UI, dashboard …
Videos
Video #1
Lookback Reviews
Here is our opinion on Lookback : this is a very popular crowdsourcing feedback software to trust .
Lookback User Reviews & Ratings
Online and customer reviews of Lookback software are quite plentiful and overall very positive :
Overall rating : 4,4/5
Value for money : 2,9/5
Functionality : 3,2/5
Usefulness : 3/5
Ease of use : 2,9/5
User rating Excellent : 60%
User rating Very Good : 35%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 5%
Remote recording without equipment
Popularity on social networks : 3080 followers on Twitter
Your Customer Review on Lookback
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Lookback ? What is your likelihood to renew ?
FAQs
Why use a Crowdsourcing Feedback Software ?
Crowdsourced customer feedback makes it possible to collect customer and user opinions from individuals.
According to various sources, most used business software are : InMoment (market share : 0,10%)
Main functions are : Data managment, Quiz, 24/7 accessibility, Import – Export data, Creation of consumer panels, Visualization of data through a dashboard
Main characteristics are : connectivity, customer analytics, customer intelligence, customer relationship manager, engagement, online community, social network, chat customers, chat rooms, Social and communications, customer analytics, Share, Product, Service, Brand, Commerce, Share, Product, Service, Brand, Trade, MarTech, Communication, Webmarketing, Consumer Panel Creation, Data Visualization, css, less, sass, scss
Crowdsourcing Feedback Software Average Price : from $ 45,00 to $ 45,00 with an average price of $ 45,00 . We have identified more than 21 competitors on the market.
Company details
Developed by LOOKBACK, Inc. (@lookback on Twitter)
HQ location : California
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Crowdsourcing Feedback Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit lookback.io
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Lookback is independent in order to highlight the strengths and weaknesses of this Crowdsourcing Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Lookback Alternatives
If you’re understanding the drawbacks and you’re looking for a Lookback alternative, there are more than 26 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Lookback Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
LOOKBACK | $99 | Per month / user | Yes |
CLAWBACK | $99 | Per month / user | Yes |
USERZOOM | $ | Per month / user | Yes |
DOVETAIL | $15 | Per month / user | Yes |
USERTESTING | $ | Per month / user | No |
USERLYTICS | $49 | Per month / user | Yes |
PLAYBOOKUX | $249 | Per month / user | Yes |
OPTIMAL WORKSHOP | $99 | Per month / user | No |
USABILITYHUB | $66 | Per month / user | No |
USERBOB | $18 | Per month / user | No |
Top 10 Alternatives & Competitors to Lookback
– UserTesting
– Survicate
– Centercode
– Userlytics
– Sonar
– InMoment
– Vision Critical
– Braineet
– Dynvibe Live
– Ethnio
Free Alternatives to Lookback
– UsabilityHub
– UserBit
– UXtweak
SaaS alternatives
UserTesting : UserTesting provides usability testing on demand. You create the test and we will get the testers. We enable you to “look over the shoulder” of your target audience as they use your website, so you can see and hear where users are stuck and why they’re leaving.
Appsee : Appsee is the leader in qualitative mobile app analytics, using user session recordings and touch heatmaps to uncover UI and UX issues and achieve ambitious app KPIs.
UXCam : UXCam automatically logs all your app events, provides insights into user behavior, and helps you troubleshoot user issues.
Bugsee : See videos, networks and logs that caused errors and crashes in live applications. No need to reproduce intermittent bugs. With Bugsee, all the crucial data is always there.
You can also take a look at other business apps, like our SilkStart review and our Prospect.io review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Crowdsourcing Feedback Software compare to Lookback when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !