Malcolm!
Malcolm! : Reviews, Pricing, Features & AlternativesMalcolm! is an User Engagement Software. Price : $30 (free trial available). Review Malcolm! : Overview & Pricing
Malcolm! Overview : Features, Pricing, Reviews & Alternatives
Malcolm! is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Malcolm! is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Knowledge Management, Portal, Forms Automation, Contact Center Management …
Malcolm! price starts from $ 30 per user and per month (free trial available).
Tools to better interact with your users!
A better way to engage with your tenants
Change your business or organization for the better now!
What is Malcolm! ?
Malcolm! is a collection of easy-to-use web tools that help you engage with your users. Show Malcolm! answers to your frequently asked questions and let your users find their own answers by searching in natural language or browsing a knowledge base. Create anything from a basic form to a complex, multi-step customer journey. Start from scratch or use one of the preconfigured templates. If you have an enterprise plan, you’ll have access to powerful APIs and SDKs. Integrate Malcolm! closely with your other systems and enjoy full programmatic access to all features.
Discover a better way to interact with your users. Malcolm! is an easy-to-use set of tools that enables your users to serve, interact and engage with you online.
Powerful and easy to install and configure, Malcolm! It is also excellent value for money. Change your business or organization for the better now!
Answer common customer questions and create web tours for common tasks. Malcolm! it’s powerful, easy to use, quick to implement, and great value for money.
Malcolm! is a couple of easy to use tools that allow its users to serve, interact and build relationships online.
Malcolm! is an easy-to-use set of tools that enables your users to serve, interact and engage with you online. Our knowledge base of frequently asked questions allows users to find their own answers through natural language browsing or searching. Full control over appearance. Fully responsive. Use your own domain. Collect user feedback. Many publishing and approval options. Transform tasks and procedures into workflows. Easily create forms, surveys, wizards, quizzes. We also connect to over 1500 other apps! Malcolm! it can be fully hosted by us or integrated into your existing site via embeds, widgets, plugins, popups, etc.
Pros & Cons
When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Malcolm!, and as you may have guessed from the title, this review will tell you more about Malcolm!’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Malcolm! Pros : Key Benefits
– Work with clients, staff, vendors, students, residents, brokers, affiliates, sponsors… you name it!
– Scale what you do without people bottlenecks.
– Allow your users to self-service 24 hours a day, 7 days a week, 365 days a year. Automate your processes.
– Easily connect to other systems and tools you use.
– Get a competitive edge with satisfied users and built-in user reviews.
– Our dashboard and control panel allow you to monitor all user activity.
Malcolm! Cons
– Con : Custom integrations can come at a price.
Malcolm! Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Approval Process Control
– Archiving & Retention
– Audit Management
– Audit Trail
– Cataloging/Categorization
– Categorization/Grouping
– Client Portal
– Collaboration Tools
– Commenting/Notes
– Conditional Logic
– Configurable Workflow
– Content Library
– Content Management
– Customizable Branding
– Customizable Fields
Main function & Pro Features
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Approval Process Control
– Archiving & Retention
– Audit Management
– Audit Trail
– Cataloging/Categorization
– Categorization/Grouping
– Client Portal
– Collaboration Tools
– Commenting/Notes
– Conditional Logic
– Configurable Workflow
– Content Library
– Content Management
– Customizable Branding
– Customizable Fields
Malcolm! Integrations
Malcolm! integrates with more than 15 applications & plugins like Dropbox Business, Trello and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Malcolm! integrations
– Slack
– Trello
– Dropbox Business
– Mailchimp
– Asana
– Jira
– HubSpot CRM
– Zoho CRM
– Zapier
– Zendesk
– Foxit eSign (Formerly eSign Genie)
– Twilio
– Mailchimp Transactional Email
– Google Sheets
– MailChimp
Malcolm! Pricing
The Malcolm! pricing plan starts from $ 30 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Malcolm! offers several pricing plans :
– Microphone : $ 30,00 per user / per month
– Team : –
– Team Plus : –
– Company : –
– Premium : –
Microphone | Team | Team Plus | Company | Premium |
$30,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 30,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Malcolm! is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
malcolm is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Malcolm! ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
Malcolm! Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
Malcolm! Reviews
Here is our opinion on Malcolm! : this is a great user engagement software to know .
Malcolm! User Reviews & Ratings
Online and customer reviews of Malcolm! software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,8/5
Functionality : 4,6/5
Usefulness : 4,8/5
Ease of use : 4,8/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 154 followers on LinkedIn
Your Customer Review on Malcolm!
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Malcolm! ? What is your likelihood to renew ?
FAQs
Why use a User Engagement Software ?
Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.
Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 .
Company details
Developed by ACKNOWLEDGEMENT, Inc.
HQ location : England
Founded by Tom Jordan
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit malcolm.app
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Malcolm! is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Malcolm! Alternatives
If you’re understanding the drawbacks and you’re looking for a Malcolm! alternative, there are more than 16 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Malcolm! Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
MALCOLM! | $ | Per month / user | Yes |
JOTFORM | $24 | Per month / user | No |
FORMSTACK | $50 | Per month / user | Yes |
TYPEFORM | $25 | Per month / user | Yes |
123FORMBUILDER | $20,83 | Per month / user | No |
WUFOO | $14,08 | Per month / user | No |
ZOHO FORMS | $ | Per month / user | Yes |
COGNITO FORMS | $15 | Per month / user | Yes |
WPFORMS | $39,5 | Per month / user | Yes |
FORMS.APP | $8 | Per month / user | No |
Top 10 Alternatives & Competitors to Malcolm!
– 123FormBuilder
– Typeform
– WorkMax FORMS
– Google Forms
– Help Scout
– Crisp
– Planhat
– PushAlert
– Bazaarvoice
– Beamer
Free Alternatives to Malcolm!
– Jotform
– 123FormBuilder
– Wufoo
You can also take a look at other business apps, like our ASAP review and our SMART Service Desk review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to Malcolm! when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !