Moxtra
Moxtra : Reviews, Pricing, Features & Alternatives
$12.00
Moxtra is a Digital Customer Experience (CX) Software. Price : $12 (free trial available). Review Moxtra : Overview & Pricing
Moxtra Overview : Features, Pricing, Reviews & Alternatives
Moxtra is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Moxtra is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Legal Case Management, Portal, Real Estate Agency, Mobile Banking …
Moxtra price starts from $ 12 per user and per month (free trial available).
Moxtra is a multi-layered and embeddable team collaboration solution.
Comprehensive portal to improve your customer experiences
Moxtra is a multi-layered and embeddable team collaboration solution.
What is Moxtra ?
Moxtra is a customer service platform that enables companies to collaborate with their customers through digital automation. Organizations can depend on it to extend business processes through customer interaction workflows. The software provides rapid support for all your business processes, from customer onboarding to billing. Companies can use the connection channel created with Moxtra to send and receive text, video and voice messages from customers through a secure network. Administrators can also maintain a to-do list, schedule, and designate workbooks that help track business progress. With Moxtra, brands can record and store specific customer interactions and use that data to create better business strategies. The platform also comes with bank-grade security and encryption facilities to protect vital customer-specific data. Additionally, businesses can even log in and capture conversations as needed based on geo-specific standards (GDPR, SOC III, and PSD2).
Moxtra is the contextual layer of communication + collaboration for your mobile and web applications. Improve user engagement by adding in-app communication and collaboration. Integrate chat, voice meetings, screen sharing and recording, and multimedia annotation. Moxtra Cloud is mobile first and designed to scale on demand to meet your growing needs.
moxtra offers an embeddable, mobile cloud collaboration service that enables users to work the way they want, simply and flexibly, in real-time or at any time.
Moxtra is the contextual communication + collaboration layer for your mobile and web/apps. Improve user engagement by adding in-app communication and collaboration. Integrate chat, voice meetings, screen sharing and recording, and multimedia annotation. Moxtra Cloud is mobile-centric and designed to scale on demand to meet your growing needs.
Moxtra is a multi-layered and embeddable team collaboration solution.
Promoting customer portals for digital businesses.
Promoting customer portals for digital businesses.
What is Moxtra? Moxtra is a communication and collaboration platform primarily oriented to mobile devices (SDK/API). It provides teams with an application that provides a real-time communication channel about network content. Teams can collaborate on the go with an easy-to-navigate, intuitive user interface. The platform allows meetings, discussions and media sharing. Moxtra enables a seamless interface for productivity. It is a scalable application as you can customize its functionality according to the size of your time, the size of the project and the duration of the project. Plus, collaboration is even easier and more streamlined because you can integrate Moxtra functionality into any application you need. Moxtra offers a free trial so you can check it out and see if it’s the right app for your team.
Keep your customers engaged by giving them a unique digital experience. Moxtra powers end-to-end customer portals, providing a private communication hub, for all its external and internal users, under its brand. Deliver a seamless connected experience with an all-in-one suite of collaboration services. Moxtra’s platform can power your branded OneStop portal as a stand-alone web and mobile app, or as a seamless extension to your existing website, web or mobile app.
Moxtra Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Moxtra, and as you may have guessed from the title, this review will tell you more about Moxtra’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Moxtra Pros : Key Benefits
– Chat: The Moxtra Chat module gives you access to a rich messaging service for one-on-one, group or topical conversations.
– SaaS platform.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Moxtra Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Moxtra Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Agent Management
– Alerts/Notifications
– Analytics
– Archiving & Retention
– Attendance Tracking
– Audio / Video Conferencing
– Audit Trail
– Authentication
– Batch Communications
– Bill Payment
– Billing & Invoicing
– CRM
– Calendar Management
– Call Center Management
– Call Recording
– Call Routing
Main function & Pro Features
– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Agent Management
– Alerts/Notifications
– Analytics
– Archiving & Retention
– Attendance Tracking
– Audio / Video Conferencing
– Audit Trail
– Authentication
– Batch Communications
– Bill Payment
– Billing & Invoicing
– CRM
– Calendar Management
– Call Center Management
– Call Recording
– Call Routing
Moxtra Integrations
Moxtra integrates with more than 9 applications & plugins like Datadog, Zendesk and Trello (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Moxtra integrations
– Trello
– Zendesk
– Datadog
– Chargebee
– LeadMaster
– Raygun
– SparkPost
– Formstack
– Zapier
Moxtra Pricing
The Moxtra pricing plan starts from $ 12 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Moxtra offers several pricing plans :
– Moxtra : $ 12,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Moxtra | Start | Professional | Enterprise | Premium |
| $12,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 12,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Moxtra is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
moxtra is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian, Swedish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : 40 84 98 92 17
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Moxtra ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like India …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Software, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Van Lanschot, Intrepid Networks, citibank, Verizon, Suzie Turner, Hibernia College, Mitel …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
Moxtra Screenshots & Images : UI, dashboard …
Moxtra Business Software Pricing
Moxtra Features & Overview
Moxtra Screenshot
Moxtra Screenshot
Videos
Video #1
Video #2
Moxtra Reviews
Here is our opinion on Moxtra : this is a very popular digital customer experience (cx) software to know .
Moxtra User Reviews & Ratings
Online and customer reviews of Moxtra software are quite plentiful and overall very positive :
Overall rating : 4,1
Value for money : 4,05
Functionality : 4,2
Usefulness : 4/5
Ease of use : 4,15
User rating Excellent : 59%
User rating Very Good : 28%
User rating Average : 3%
User rating Poor : 5%
User rating Terrible : 5%
The main benefits of Moxtra are its rich collaboration features, ease of use, and great integrations.
Popularity on social networks : 10183 followers on LinkedIn
Your Customer Review on Moxtra
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Moxtra ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
Digital Customer Experience (CX) Software Review
Company details
Developed by MOXTRA, Inc. (@moxtradeveloper on Twitter)
HQ location : USA
Founded in 2012 by Subrah Iyar
Total revenue : $3.0M
Fundings : $20.0M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : document annotations | dropbox synchronization | event planning | Facebook integration | group discussion | interactive whiteboard | live meeting | pdf presenter | project collaboration | real-time collaboration …
Website : visit moxtra.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Moxtra is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Moxtra Alternatives
If you’re understanding the drawbacks and you’re looking for a Moxtra alternative, there are more than 71 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Moxtra Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| MOXTRA | $ | Per month / user | No |
| ZOOM | $10 | Per month / user | Yes |
| TASKLOG TEAMS | $50 | Per month / user | Yes |
| SLACK | $2,67 | Per month / user | Yes |
| IFTTT | $3 | Per month / user | No |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
Top 10 Alternatives & Competitors to Moxtra
– Bitrix24
– monday
– Zingle
– Jahia
– Pipedrive
– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
– Paywax
SaaS alternatives
Slack : Imagine all your team communication in one place, instantly searchable and available wherever you go. It’s Slack. All your posts. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub, and dozens of other services. All together.
Zoom : Zoom unifies cloud video conferencing, simple online meetings, and cross-platform group chat in one easy-to-use platform. Our solution provides the best video, audio, and screen sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
SendBird : SendBird is a fully managed messaging SDK, chat API, and chat framework for your mobile apps and websites. Embeddable Chat for iOS, Android, JavaScript, Unity, .NET.
OpenTok : Add the clarity and excitement of face-to-face communication to your brand, whether you’re developing for web, iOS, or Android. We make it easy to integrate high-quality live video so you can focus on building a great product.
Twilio API for WhatsApp : The Twilio API for WhatsApp offers developers around the world an easy, reliable, and officially supported way to use the WhatsApp Business API. Now they can easily create messaging experiences that combine the ease of use of the programmable SMS API with the global reach of WhatsApp.
You can also take a look at other business apps, like our Retreaver review and our Remember The Milk review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Moxtra when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
