Survaider
Survaider : Reviews, Pricing, Features & AlternativesSurvaider is a Digital Customer Experience (CX) Software. Price : $30 (free trial available). Review Survaider : Overview & Pricing
Survaider Overview : Features, Pricing, Reviews & Alternatives
Survaider is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Survaider is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customer Engagement …
Survaider price starts from $ 30 per user and per month (free trial available).
A customer experience management solution for businesses that enables you to hear the voice of your customers and take action in real time.
A simple customer experience tool
What is Survaider ?
Survaider software is a customer experience management platform used to collect feedback from all your channels. The software offers on-site feedback forms, review tracking to gain insight into customer reviews. Collaborate with your team to measure reviews and resolve issues in real time to delight your customers. Traders, small and medium businesses use the software.
Survaider is an online CEM SaaS platform that enables businesses to understand and act on the voice of customers, across all of their business locations in real time.
Survaider is an online SaaS CEM platform that enables businesses to understand and act on the voice of customers, across all of their business locations, in real time.
It’s hard to understand customer feedback from all channels and act on it in real time. Survaider applies machine learning and NLP techniques to enable our clients to unlock huge stores of unstructured natural language information currently trapped in different mediums such as social chats, review websites and feedback forms. – Identify the key parameters that are important to quantify customer satisfaction. Rank and compare all your outlets based on these parameters.
customer experience management solution for businesses. Listen to the voice of your customers and act in real time! It’s customer service redefined.
All comments from all your channels in one place. Social networks, review sites, complaint forums, within the app, App Store, CRM – data from everywhere, all in one place! Let your employees respond to your customers in real time. We break this data down to help you understand it, automatically. From all this unstructured data, we help you discover what customers like and don’t like so you can take action. We help you act on problems instantly. We automatically assign an issue to the most relevant person on your team so you can resolve issues in real time and delight your customers.
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Survaider, and as you may have guessed from the title, this review will tell you more about Survaider’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Survaider Pros : Key Benefits
– Aggregate your customers’ opinions from review website, social media, email, website, and feedback forms in one place.
– Manage reviews from all channels in one place.
– Ask the question in the local tab, email it to your customer, text it, or all three.
– Accurately measure NPS and other business metrics across all channels in real time.
– Act on everything that is talked about your business on social networks.
– Know exactly what to focus on to keep your operations running smoothly and your customers smiling.
– Follow your competitors and compare your scores with them.
– Collaborate with your team.
Survaider Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Survaider Features
Here is the list of the main features of this computer software :
– API
– Customer Management
– Data Import
– Multi-User
– Calendar Management
– Dashboard
– Data Visualization
– Notifications
– Data Export
– Net Promoter Score
– Team features
– Cloud Services
– Action Management
– Knowledge Management
– Sentiment Analysis
– Text Analysis
– Customer Segmentation
– Multi-Channel Data Collection
– Survey/Poll Management
– Dashboard
Main function & Pro Features
– API
– Customer Management
– Data Import
– Multi-User
– Calendar Management
– Dashboard
– Data Visualization
– Notifications
– Data Export
– Net Promoter Score
– Team features
– Cloud Services
– Action Management
– Knowledge Management
– Sentiment Analysis
– Text Analysis
– Customer Segmentation
– Multi-Channel Data Collection
– Survey/Poll Management
– Dashboard
Survaider Integrations
Survaider may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Survaider Pricing
The Survaider pricing plan starts from $ 30 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Survaider offers several pricing plans :
– Survive : $ 30,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Survive | Start | Professional | Enterprise | Premium |
$30,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 30,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Survaider is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
survaider is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Survaider ?
This software package is tailored to business needs : Public Administration, Large Company, SME …
This web-based application is recommended for trades : Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Ginger, Mango hotels, BestWestern …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
Survaider Screenshots & Images : UI, dashboard …
Videos
Video #1
Survaider Reviews
Here is our opinion on Survaider : this is a great digital customer experience (cx) software to advise .
Survaider User Reviews & Ratings
Online and customer reviews of Survaider software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 5/5
Functionality : 5/5
Usefulness : 5/5
Ease of use : 5/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 382 followers on LinkedIn
Your Customer Review on Survaider
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Survaider ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
Company details
Developed by OPINIOFI, Inc. (@survaider on Twitter)
HQ location : India
Founded by Shivam Gupta
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : customer experience | customer reviews | customer engagement | customer engagement tools | customer feedback …
Website : visit survaider.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Survaider is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Survaider Alternatives
If you’re understanding the drawbacks and you’re looking for a Survaider alternative, there are more than 67 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Survaider Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
SURVAIDER | $ | Per month / user | No |
IFTTT | $3 | Per month / user | No |
ONLINE CHECK WRITER | $1 | Per month / user | Yes |
SUPERMETRICS | $19 | Per month / user | Yes |
DRAG | $8 | Per month / user | No |
LOKALISE | $120 | Per month / user | Yes |
ONESAAS | $ | Per month / user | No |
ECANVASSER | $ | Per month / user | No |
MYPOS | $ | Per month / user | No |
VOICEA | $7,99 | Per month / user | No |
Top 10 Alternatives & Competitors to Survaider
– Qualtrics Customer Experience
– UserTesting
– SiteCore
– FullStory
– Confirmit
– InMoment
– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
You can also take a look at other business apps, like our Hubsell review and our HelpOnClick review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Survaider when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !