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AskNicely : Reviews, Pricing, Features & Alternatives
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AskNicely is a Customer Feedback Software. Price : $49. Review AskNicely : Overview & Pricing

9.6 Expert Score
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AskNicely Overview : Features, Pricing, Reviews & Alternatives

AskNicely is a Customer Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

AskNicely is listed as a Customer Feedback Software and Customer Satisfaction Software for companies and is used for Survey, Customer Experience, NPS …

AskNicely price starts from $ 49 per user and per month .

AskNicely offers businesses a way to measure their Net Promoter Score (NPS) through real users.

Build your culture on continuous customer feedback

The world’s most popular Net Promoter Score (NPS) platform for real-time customer feedback.

What is AskNicely ?

AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. This creates a culture of continuous feedback. Automatically collect feedback from every customer at any point in the customer journey through any channel (email, web, SMS). Give each team member the feedback they need to make every experience a great one. Automate customer reviews, recommendations, and retention. Use workflows to automate promotional events like online reviews and case studies. Increase retention by automating the monitoring of risky accounts.

More repeat purchases and referrals by improving your customer experience. Collect real-time customer feedback to motivate, engage, and empower your service providers so they can deliver exceptional customer experiences, every time.

Ask Nicely, a SaaS platform, increases customer retention and referrals through daily Net Promoter Score (NPC) tracking.

Collect daily customer experience feedback and empower your team to take immediate action to drive retention, updates, reviews, and referrals.

AskNicely is a cloud-based online survey software that helps businesses create surveys and collect real-time feedback based on Net Promoter Score (NPS). Key features include live reporting, real-time leaderboards, text analytics, autoresponders, and one-click integration. AskNicely allows users to automatically capture customer feedback on a daily basis or for specific events and times. Users can configure surveys, including words, logos, domain names, and languages. Users can track NPS by product, channel, and segments, then share data with reports and dashboards. AskNicely allows users to automatically capture customer feedback on a daily basis or for specific events and times. Users can configure surveys, including words, logos, domain names, and languages. Users can track NPS by product, channel, and segments on,

Collect daily customer experience feedback and empower your team to take immediate action to drive retention, updates, reviews, and referrals.

Collect daily customer experience feedback and empower your team to take immediate action to drive retention, updates, reviews, and referrals.

AskNicely is an online survey software solution designed to increase Net Promoter Scores for businesses. The program helps users create professionally designed surveys and distribute them to client lists. These surveys can be scheduled daily or triggered by a specific customer interaction. As responses come in, the system automatically monitors overall customer sentiment, identifies urgent issues, and generates customer insights. If there is any problem with the company’s service, users can resolve it directly with customers.

The product can also integrate with a number of third-party support tools, and users can monitor social media channels for potential brand issues. Finally, the platform can convert customer responses into testimonials for online distribution.

What is AskNicely? AskNicely is a simple yet popular suite of marketing analytics software solutions that help businesses across industries find out if customers are satisfied with the products or services they offer. The software suite has the ability to collect real-time customer feedback, reviews and comments and allows users to apply NPS or Net Promoter rating. In this way, they will be able to identify common problems or problems that customers complain about and solve them immediately. Users can also prepare and distribute online surveys, respond to customer feedback, and integrate the suite with their existing CRM systems.

Measure and improve customer experience with AskNicely, an innovative real-time customer feedback solution based on Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback through one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on feedback. of customers. AskNicely also integrates with the best tools businesses use every day.

AskNicely Review

AskNicely Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is AskNicely, and as you may have guessed from the title, this review will tell you more about AskNicely’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

AskNicely Pros : Key Benefits

– Frontline Training Mobile App

– News and messaging service

– Personal Dashboards

– employee feedback

– Recognition and training

– Support for Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT)

– Crosstab Comparisons

– Chat-like interface

– Survey customization

– Define multiple follow-up questions

AskNicely Cons

– Con : Custom integrations can come at a price.
 

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AskNicely Features

Here is the list of the main features of this computer software :

– CRM
– API
– Activity Dashboard
– Alerts/Notifications
– Anonymous Feedback
– CRM
– Chat/Messaging
– Communication Management
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Reports
– Customizable Templates
– Dashboard
– Data Analysis Tools
– Data Import/Export
– Data Visualization
– Drag & Drop
– Email Marketing
– Engagement Tracking

Main function & Pro Features

– CRM
– API
– Activity Dashboard
– Alerts/Notifications
– Anonymous Feedback
– CRM
– Chat/Messaging
– Communication Management
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Reports
– Customizable Templates
– Dashboard
– Data Analysis Tools
– Data Import/Export
– Data Visualization
– Drag & Drop
– Email Marketing
– Engagement Tracking

AskNicely Integrations

AskNicely integrates with more than 48 applications & plugins like Vonigo, Mixpanel and Groove (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 AskNicely integrations

– Slack
– Mailchimp
– Salesforce Sales Cloud
– HubSpot Marketing Hub
– Shopify
– HubSpot CRM
– Zoho CRM
– Zapier
– Dynamics 365
– Freshdesk
– Calendly
– Zendesk
– Zoho Desk
– Intercom
– Adobe Commerce
– Klipfolio
– Help Scout
– Front
– ChurnZero
– JobAdder

AskNicely Pricing

The AskNicely pricing plan starts from $ 49 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

AskNicely offers several pricing plans :

– Customer Feedback : $ 49,00 per user / per month
– Performance & Recognition : $ 199,00 per user / per month
– Custom Solutions : $ 499,00 per user / per month
– Enterprise : –
– Premium : –

Customer Feedback Performance & Recognition Custom Solutions Enterprise Premium
$49,00 $199,00 $499,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : $ 49,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

AskNicely is a cloud-based Customer Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

asknicely is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, Arabic, French, Portuguese, Arabic, Dutch, Portuguese, French …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : +1 888-737-0247

Training options : Documentation, Live Online, Videos, Webinars …

Industry & Customers

Who use AskNicely ?

This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like Australia, New Zealand …

This web-based application is recommended for trades : PR, Marketing, Sales …

This cloud software is used in the sectors : Software, Insurance, Leisure facilities and services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Ace sports, Ackerman, ANC, Cockburn ARC, Connectnow, CW systems, Duralift …

Awards & Recognitions

This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)

AskNicely Screenshots & Images : UI, dashboard …

AskNicely Review

AskNicely Business Software Pricing

AskNicely Features

AskNicely Features & Overview

AskNicely Screenshot

AskNicely Screenshot

AskNicely Screenshot

AskNicely Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

AskNicely Reviews

Here is our opinion on AskNicely : this is a great customer feedback software to trust .

AskNicely User Reviews & Ratings

Online and customer reviews of AskNicely software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,2/5
Functionality : 4/5
Usefulness : 4,2/5
Ease of use : 4,2/5

User rating Excellent : 88%
User rating Very Good : 12%
User rating Average : 1%
User rating Poor : 0%
User rating Terrible : 0%

The main benefits of AskNicely are that it supports the net promoter rating app, allows users to get feedback, testimonials, and reviews from their customers, allows easy sharing of customer satisfaction information, and allows channel, employee, and channel segmentation.

Popularity on social networks : 6747 followers on LinkedIn

Your Customer Review on AskNicely

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend AskNicely ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Feedback Software ?

User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels.

According to various sources, most used business software are : Survicate (market share : 24,90%), SurveyGizmo (8,10%), Yotpo (1,10%), Trakstar (0,80%), BetterWorks (0,60%), Centercode (0,10%), AskNicely (0,10%), Kampyle (0,10%)

Main functions are : Access to competitive benchmarking, Assign employees to respond to reviews, Automatic response to reviews, Automated invitations to review, Centralized dashboard for responding to reviews on websites, Customer Data Privacy Capabilities

Main characteristics are : advanced targeting, behavioral targeting, category filters, conversion analytics, conversion funnel, conversion rate optimization, conversion tracking, customer feedback, customer analytics, feedback, feedback capture, employee feedback, employee satisfaction, customer support, customer satisfaction survey, customer satisfaction surveys, customer satisfaction survey, customer satisfaction, network and administration, category filters, conversion rate optimization, customer analytics, tracking conversion, customer feedback, Marketo integration, contextual surveys, trendy question, real-time analytics, mobile compatibility, Salesforce integration

Customer Feedback Software Average Price : from $ 12,00 to $ 449,00 with an average price of $ 146,57 . We have identified more than 127 competitors on the market.

Customer Feedback Software Review

Customer Feedback Software Review

Company details

Developed by ASKNICELY, Inc. (@asknicely on Twitter)
HQ location : New Zealand
Founded in 2014 by Aaron Ward
Total revenue : $5.0M

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Customer Feedback Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit asknicely.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on AskNicely is independent in order to highlight the strengths and weaknesses of this Customer Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

AskNicely Alternatives

If you’re understanding the drawbacks and you’re looking for a AskNicely alternative, there are more than 24 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to AskNicely

– SurveyMonkey
– Alchemer
– Checkbox Survey
– Customer Thermometer
– Survicate
– Customer Complaint
– Biggrey Relations
– Survicate
– Satisfactory
– TopBox

SaaS alternatives

Wootric : It’s a simple and powerful way to listen to your customers within your product. We measure Net Promoter Score (NPS), a recognized and rigorous measure of customer satisfaction, to keep an ongoing pulse on what your customers think of your product. Get contextual product feedback and analysis to help you improve your product and drive agile development.

Delighted : The fastest and easiest way to collect actionable feedback from your customers. Delighted uses the Net Promoter system to collect real feedback from your customers, in minutes, not weeks.

Qualaroo : Once you’ve implemented the Qualaroo code (it usually only takes a few minutes), you can easily target a survey question or two when users make decisions on your website. Your customers will see it slide up from the bottom right corner of your site.

SurveyMonkey : It is an online service that gives you all the tools you need to quickly create a survey, distribute it to a target audience such as existing or potential customers, and review the survey results.

Survicate : Survey specific groups of website visitors to understand their needs, expectations and objections. Find out who they are and why they behave the way they do.

You can also take a look at other business apps, like our Schoology review and our HotSchedules review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Feedback Software compare to AskNicely when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Feedback Software

 

9.6Expert Score
AskNicely Review
AskNicely is a great customer feedback SaaS software to trust for your company or business.
Ease of use
9.6
Functionnality
8
Integrations
8.4
Customer support
8.4
Value for money
8.4
PROS
  • Frontline Training Mobile App
CONS
  • Custom integrations can come at a price
AskNicely
AskNicely

$49.00

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