FixMe.IT
FixMe.IT : Reviews, Pricing, Features & Alternatives
$30.00
FixMe.IT is a Remote Customer Support Software. Price : $30 (free trial available). Review FixMe.IT : Overview & Pricing
FixMe.IT Overview : Features, Pricing, Reviews & Alternatives
FixMe.IT is a Remote Customer Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
FixMe.IT is listed as a Remote Customer Support Software and Customer Service & Support Software for companies and is used for Customer Service, Remote Desktop, ITSM, Remote Support …
FixMe.IT price starts from $ 30 per user and per month (free trial available).
Techinline FixMe.Computing is a remote desktop application that enables instant, secure and seamless connections between remote computers anywhere in the world.
Remote desktop software that still works
Techinline Fixme. It is a remote desktop application that enables instant, secure and seamless connections between remote computers anywhere in the world.
What is FixMe.IT ?
FixMe.IT remote desktop solution enables instant, secure and seamless connections between remote computers anywhere in the world. In addition, they use the latest industry standards and infrastructure to ensure the highest level of security and privacy for users. With FixMe.IT, your support team can quickly and safely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.
FixMe.IT enables instant, secure and seamless connections between remote computers anywhere in the world. Additionally, it uses the latest industry standards and infrastructure to ensure the highest level of security and privacy for our users. With FixMe.IT, your support team can quickly and safely view, diagnose and resolve technical issues on a remote computer without pre-installing software.
FixMe provides IT professionals in businesses of all sizes with an easy-to-use, reliable and cost-effective solution for providing on-demand, unattended remote support to customers located anywhere in the world. Starting at $25/month, a single seat of FixMe.IT offers unlimited concurrent sessions, multi-session management, and access to 150 unattended computers. FixMe.IT’s extensive feature set also includes multi-window control, remote reboot and auto-reconnect, two-way desktop sharing, multi-monitor support, screen recording, white label, etc.
Techinline’s FixMe Computing is a cost-effective remote access application designed to enable instant, secure and seamless connections between remote computers anywhere in the world. The vendor’s value proposition is one with FixMe: IT support teams can view, diagnose,… quickly and securely.
Other key features include branding, two-way desktop sharing, auto restart and reconnect, video session recording and reporting, multi-screen browsing, multi-window control, drag-and-drop file delivery, etc. These are some of the most potentially damaging issues plaguing many businesses large and small today, and TourTrax can help! – _Digital Documentation, Checklists and Inspections –
Using our powerful creation tools, design digital forms, inspections and checklists that cover a variety of background tasks, customized specifically for your workplace! Provide photographic evidence, GPS location stamps, authorized signatures, and more.
Techinline’s fast and reliable remote support software – access remote computers, provide on-demand and unattended remote desktop support in three simple steps.
Techinline’s fast and reliable remote support software – access remote computers, provide on-demand and unattended remote desktop support in three simple steps.
What is FixMe.IT? FixMe.IT is remote support software for companies of all sizes. The platform enables IT professionals to respond to a customer’s query remotely. In fact, you may have fewer but more efficient employees. FixMe.It allows you to share important files with your clients. It also offers screen sharing where your technicians can view your customers’ screens. In the event of a reboot, your employees do not need to start another session with such a computer. Maintenance sessions automatically resume after end user devices are rebooted. Your employees can also access and manage unattended computers as long as the devices are on the unattended client list. Your technicians can also respond to multiple requests at once thanks to the multi-session management feature. Furthermore, FixMe.IT allows for customizable branding. This way you can communicate your business even if you and your technicians are working remotely. Finally, the software provides screen recording, which helps you during company audits.
Remote support solution designed to provide instant, unattended, on-demand support to customers located anywhere in the world. FixMe.IT provides multi-session management, unlimited on-demand support, and access to up to 150 unattended machines. Other key features include personalization, multi-screen navigation, two-way desktop sharing, file transfer, drawing tools, session recording, reporting, and more.
FixMe.IT Review : Pros & Cons
Pros & Cons
When it comes to finding the right Remote Customer Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is FixMe.IT, and as you may have guessed from the title, this review will tell you more about FixMe.IT’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
FixMe.IT Pros : Key Benefits
– Easy connection in three steps
– Multi-session management: Supports an unlimited number of remote users on demand at the same time
– Unlimited number of concurrent support sessions
– Unattended Access – Configure remote machines for unattended access
– Light and easy to use
– Seamless connections in any environment
– Two-way desktop sharing – view the remote user’s desktop or share your local desktop with them
– unattended access
– brand options
– File Transfer – Easily transfer files to/from a remote computer by drag-and-drop or copy-paste
FixMe.IT Cons
– Con : Custom integrations can come at a price.
FixMe.IT Features
Here is the list of the main features of this computer software :
– Automation of actions
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Live Chat
– Chat/Messaging
– Customizable Branding
– Customizable Reports
– Drag & Drop
– File Sharing
– File Transfer
– Live Chat
– Multiple Monitor Access
– Real-Time Chat
– Remote Access/Control
– Reporting & Statistics
– Reporting/Analytics
– Screen Sharing
– Session Recording
Main function & Pro Features
– Automation of actions
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Live Chat
– Chat/Messaging
– Customizable Branding
– Customizable Reports
– Drag & Drop
– File Sharing
– File Transfer
– Live Chat
– Multiple Monitor Access
– Real-Time Chat
– Remote Access/Control
– Reporting & Statistics
– Reporting/Analytics
– Screen Sharing
– Session Recording
FixMe.IT Integrations
FixMe.IT may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
FixMe.IT Pricing
The FixMe.IT pricing plan starts from $ 30 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
FixMe.IT offers several pricing plans :
– Monthly Subscription : $ 30,00 per user / per month
– Yearly Subscription : $ 300,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Monthly Subscription | Yearly Subscription | Professional | Enterprise | Premium |
| $30,00 | $300,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
FixMe.IT Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 15 days
Free plan : No free plan
Freemium : No information
Starting price : $ 30,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
FixMe.IT is a cloud-based Remote Customer Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
fixme-it is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 617-934-2771
Training options : Documentation, Live Online, Videos …
Industry & Customers
Who use FixMe.IT ?
This software package is tailored to business needs : Non Profit, Entrepreneur, Medium Company …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
FixMe.IT Screenshots & Images : UI, dashboard …
FixMe.IT Business Software Pricing
FixMe.IT Features & Overview
FixMe.IT Screenshot
FixMe.IT Screenshot
Videos
Video #1
Video #2
FixMe.IT Reviews
Here is our opinion on FixMe.IT : this is a great remote customer support software to recommend .
FixMe.IT User Reviews & Ratings
Online and customer reviews of FixMe.IT software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,6/5
Functionality : 4,4/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 82%
User rating Very Good : 17%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 1%
The main benefits of FixMe.IT are its optimized technical support, secure connections and detailed session reports.
Popularity on social networks : 838 followers on Twitter
Your Customer Review on FixMe.IT
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend FixMe.IT ? What is your likelihood to renew ?
FAQs
Why use a Remote Customer Support Software ?
Remote customer support software allows access and control of any device from a remote location. It is primarily used by IT support technicians to troubleshoot end-user issues. Remote customer support software helps respond to customer inquiries after purchase.
According to various sources, most used business software are : DameWare (market share : 15,40%), VNC Connect (0,40%)
Main functions are : Remote diagnostics, Toolbox, To chatter, File sharing, User Management, Cross platform
Main characteristics are : online meeting, remote control, remote control, remote desktop access, remote desktop support, screen sharing, tech support, vnc, desktop sharing, help desk, Network and administration, sharing your screen, remote desktop, remote desktop support, remote control, remote desktop access, remote desktop, integrated chat, integrated file sharing, multi-window control, support for multiple monitors, remote desktop access, support for remote desktop, remote reboot, screen sharing, concurrent work, drag and drop, concurrent work, integrated chat, integrated file sharing
We have identified more than 36 competitors on the market.
Remote Customer Support Software Review
Company details
Developed by TECHINLINE, Inc. (@techinline on Twitter)
HQ location : Canada
Founded by Danila Kukarsky
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Remote Customer Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : built-in chat | integrated file sharing | multi-window control | support for multiple monitors | remote desktop access | remote desktop support | remote reboot | screen sharing | simultaneous work | drag and drop …
Website : visit techinline.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on FixMe.IT is independent in order to highlight the strengths and weaknesses of this Remote Customer Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
FixMe.IT Alternatives
If you’re understanding the drawbacks and you’re looking for a FixMe.IT alternative, there are more than 29 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare FixMe.IT Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| FIXME.IT | $25 | Per month / user | Yes |
| TEAMVIEWER | $ | Per month / user | Yes |
| VNC CONNECT | $ | Per month / user | Yes |
| ANYDESK | $9,9 | Per month / user | Yes |
| LOGMEIN RESCUE | $108,25 | Per month / user | Yes |
| BEYONDTRUST REMOTE SUPPORT | $2097 | Per month / user | Yes |
| RESCUEASSIST | $55 | Per month / user | Yes |
| ISL ONLINE | $145 | Per month / user | Yes |
| CONNECTWISE CONTROL | $24 | Per month / user | Yes |
| ZOHO ASSIST | $14 | Per month / user | Yes |
Top 10 Alternatives & Competitors to FixMe it
– TeamViewer
– LogMeIn Rescue
– LogMeIn Pro
– ConnectWise Control
– Splashtop Remote Support
– Zoho Assist
– LogMeIn
– Splashtop
– TeamViewer
– ManageEngine Remote Access Plus
Free Alternatives to FixMe.IT
– VNC Connect
– ISL Online
– Zoho Assist
You can also take a look at other business apps, like our Yotpo review and our Trakstar review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Remote Customer Support Software compare to FixMe.IT when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
