RapidSpike
RapidSpike : Reviews, Pricing, Features & Alternatives
$22.00
RapidSpike is a Digital Customer Experience (CX) Software. Price : $22 (free trial available). Review RapidSpike : Overview & Pricing
RapidSpike Overview : Features, Pricing, Reviews & Alternatives
RapidSpike is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
RapidSpike is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Website Monitoring, Website Optimization Tools, Application Performance Management, Cybersecurity …
RapidSpike price starts from $ 22 per user and per month (free trial available).
Monitor, protect and improve the digital experience of your customers
RapidSpike is a performance and uptime monitoring service.
What is RapidSpike ?
Global Performance Monitoring
RapidSpike uses a worldwide network of monitoring stations to provide an accurate global view of your platform’s performance. For targeted analytics, select and tailor the correct geographic location for your target audience. Monitor your critical processes
Use User Journey Monitoring to track key processes in your application or site. For example, set up a walkthrough to test the login portal every 20 minutes every day, monitor for performance spikes and errors, and alert you to any issues. Keep your customers and stakeholders happy by delivering 100% uptime and peak performance at all times. Easy capacity planning
By tracking response times across the asset, you can identify how site utilization affects performance. Install a real user monitor to track the experience of real users as they interact with your app. Armed with this real-world intelligence, managers can test the future performance of corporate assets online.
SaaS digital experience monitoring platform (Magecart detection, website performance improvement, customer interaction monitoring, etc.)
Websites are complex, risky, and essential to improving conversions and customer loyalty. You need to optimize the monitoring of your website. RapidSpike is the ONLY website monitoring solution that focuses on all three key aspects of website health: performance, reliability AND security in one dashboard. Get more conversions through ongoing Core Web Vitals monitoring, debug performance issues globally 24/7, and manage third-party impacts to your website. Protect customer loyalty and trust by detecting web data theft attacks in minutes. Find out which client-side vulnerabilities put your business at risk. RapidSpike acts like a client, so if a problem happens to us, it will certainly happen to your clients. We’ll let you know if anything slows down, crashes, or stops working.
RapidSpike Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is RapidSpike, and as you may have guessed from the title, this review will tell you more about RapidSpike’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
RapidSpike Pros : Key Benefits
– Insights to improve your online performance: smart page monitoring to track and measure performance using Google Lighthouse audits, benchmarks, worst offenders, geotagging, HAR comparisons, debugging issues, screenshots screen, cross browser, locations aggregates, RS scores, third party breakdown and more to enhance your digital platform.
– Analyze your real user experience with RUM: Real User Monitoring logs live data to provide vital traffic performance metrics for truly global insights and rich historical data from around the world to help you understand and improve your global footprint.
– 5-Minute Data Breach Detection: RapidSpike is capable of detecting Magecart-type attacks in less than 5 minutes (average of 12 days) to help reduce the time you are exposed to data breaches that often last weeks or even months, saving you the cost of damages caused by loss of money, reputation and fines from the ICO.
– Keep the lights on with Uptime & Assurance: Keep your digital platform online at all times with uptime, uptime monitoring, and platform assurance.
– Secure critical user journeys – Take control by directly measuring critical processes on your platform, just as your users and third parties do. Build, create and manage self-service tours or let us manage them for you.
– API monitoring for more complex needs: Monitor your API endpoints or create your own scripts to send data and we’ll do the rest.
– Set up dashboards, send analytics reports, and create public views for better visibility and understanding: dashboard widgets, Executive Insights actionable insights, TV mode reports, public status pages, dynamic badges, window maintenance, white labeling
– Track Your Popularity With SEO Ranking: Track ongoing SEO performance with a variety of helpful metrics from top providers.
– Don’t risk running security checks: Quick security checks ensure you’re not open or primed for an easy attack. Port Scanning, SSL Encryption Settings, Google Safe Browsing
– Scheduled perimeter vulnerability scans that detect security risks across all your digital assets: single scan view, daily or annual scan schedule, audit and compliance, platform-based (Wordpress, Joomla, Drupal, Silverstripe)
RapidSpike Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
RapidSpike Features
Here is the list of the main features of this computer software :
– API
– Alerts / Escalation
– Alerts/Notifications
– Audit Management
– Availability Testing
– Chat/Messaging
– Competitive Analysis
– Content Management
– Endpoint Management
– Event Logs
– For Websites
– Incident Management
– Maintenance Scheduling
– Monitoring
– Multiple User Accounts
– Performance Metrics
– Problem Area Alerts
– Real Time Monitoring
– Reporting/Analytics
– Tagging
Main function & Pro Features
– API
– Alerts / Escalation
– Alerts/Notifications
– Audit Management
– Availability Testing
– Chat/Messaging
– Competitive Analysis
– Content Management
– Endpoint Management
– Event Logs
– For Websites
– Incident Management
– Maintenance Scheduling
– Monitoring
– Multiple User Accounts
– Performance Metrics
– Problem Area Alerts
– Real Time Monitoring
– Reporting/Analytics
– Tagging
RapidSpike Integrations
RapidSpike integrates with more than 3 applications & plugins like PagerDuty, Google Analytics 360 and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 RapidSpike integrations
– Slack
– Google Analytics 360
– PagerDuty
RapidSpike Pricing
The RapidSpike pricing plan starts from $ 22 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
RapidSpike offers several pricing plans :
– Standard : $ 22,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Standard | Start | Professional | Enterprise | Premium |
| $22,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 22,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
RapidSpike is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
rapidspike is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use RapidSpike ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)
RapidSpike Screenshots & Images : UI, dashboard …
RapidSpike Business Software Pricing
RapidSpike Features & Overview
RapidSpike Screenshot
RapidSpike Screenshot
Videos
Video #1
RapidSpike Reviews
Here is our opinion on RapidSpike : this is a great digital customer experience (cx) software to know .
RapidSpike User Reviews & Ratings
Online and customer reviews of RapidSpike software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,8/5
Functionality : 4,8/5
Usefulness : 4,8/5
Ease of use : 4,8/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on RapidSpike
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend RapidSpike ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
Digital Customer Experience (CX) Software Review
Company details
Developed by RAPIDSPIKE, Inc.
HQ location : United Kingdom
Founded in 2015 by Gav Winter
Total revenue : $1.4M
Fundings : $2.0M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit rapidspike.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on RapidSpike is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
RapidSpike Alternatives
If you’re understanding the drawbacks and you’re looking for a RapidSpike alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to RapidSpike
– TeamDesk
– Caspio
– Tableau
– Egnyte
– Domo
– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
– Paywax
You can also take a look at other business apps, like our Spinbackup review and our Highcharts review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to RapidSpike when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
