Call Center Software
3CLogic Cloud Predictive Dialer is a Call Center Software. Review 3CLogic Cloud Predictive Dialer : Overview & Pricing
★★★★★
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3CLogic Cloud Predictive Dialer Review
3CLogic Cloud Predictive Dialer is a fluid call center SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Centcom is a Call Center Software. Review Centcom : Overview & Pricing
★★★★★
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Centcom Review
Centcom is a fluid call center SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Callcruncher Access Anywhere is a Call Center Software. Review Callcruncher Access Anywhere : Overview & Pricing
★★★★★
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Callcruncher Access Anywhere Review
Callcruncher Access Anywhere is a fluid call center SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Recommended
FluentCloud is a Call Center Software. Review FluentCloud : Overview & Pricing
★★★★★
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FluentCloud Review
FluentCloud is a great call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ContactNow is a Call Center Software. Review ContactNow : Overview & Pricing
★★★★★
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ContactNow Review
ContactNow is a fluid call center SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Recommended
Avaya Aura Contact Center is a Call Center Software. Review Avaya Aura Contact Center : Overview & Pricing
★★★★★
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Avaya Aura Contact Center Review
Avaya Aura Contact Center is a great call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
AloTech is a Call Center Software. Price : $ 69,00. Review AloTech : Overview & Pricing
★★★★★
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$69.00
AloTech Review
AloTech is an excellent call center SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Customer Solutions is a Call Center Software. Review Customer Solutions : Overview & Pricing
★★★★★
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Customer Solutions Review
Customer Solutions is a fluid call center SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ContactWorld for Sales by NewVoiceMedia is a Call Center Software. Review ContactWorld for Sales by NewVoiceMedia : Overview & Pricing
★★★★★
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ContactWorld for Sales by NewVoiceMedia Review
ContactWorld for Sales by NewVoiceMedia is a fluid call center SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Zendesk Talk is a Call Center Software. Price : $9. Review Zendesk Talk : Overview & Pricing
★★★★★
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$9.00
Zendesk Talk Review
Zendesk Talk is a fluid call center SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Cisco Unified Contact Center is a Call Center Software. Review Cisco Unified Contact Center : Overview & Pricing
★★★★★
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Cisco Unified Contact Center Review
Cisco Unified Contact Center is a very popular call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Why use Call Center Software ?
What are the key features and benefits of Call Center Software ?
- Automatic call distribution
- Interactive voice response
- Computer telephony integration
- Automatic dialers
- Organize and prioritize service tickets
- Expert directory
- Subscription-based notifications
- ITSM collaboration and documentation
- Ticket creation and submission
- Reply to ticket
What are the Cons of Call Center Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company