Call Center Software
hogunsoft is a Call Center Software. Review hogunsoft : Overview & Pricing
★★★★★
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hogunsoft Review
hogunsoft is a fluid call center SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Noble Systems is a Call Center Software. Review Noble Systems : Overview & Pricing
★★★★★
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Noble Systems Review
Noble Systems is an excellent call center SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ConVox is a Call Center Software. Review ConVox : Overview & Pricing
★★★★★
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ConVox Review
ConVox is a fluid call center SaaS software to discover for your company or business. PROS:
- Instant Deployments
CONS:
- Not always the cheapest option
Avaya Review
Avaya is a very popular call center SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Synthetix is a Call Center Software (free trial available). Review Synthetix : Overview & Pricing
★★★★★
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Synthetix Review
Synthetix is an easy-to-use call center SaaS software to trust for your company or business. PROS:
- Centralized Knowledge: Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touch points.
CONS:
- Not always the cheapest option
Zingtree Agent Scripting is a Call Center Software. Review Zingtree Agent Scripting : Overview & Pricing
★★★★★
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Zingtree Agent Scripting Review
Zingtree Agent Scripting is an excellent call center SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Eureka is a Call Center Software. Price : $0. Review Eureka : Overview & Pricing
★★★★★
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Free!
Eureka Review
Eureka is a fluid call center SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Configuration Tools is a Call Center Software. Review Configuration Tools : Overview & Pricing
★★★★★
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Configuration Tools Review
Configuration Tools is a fluid call center SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
IPscape is a Call Center Software. Price : $99 (free trial available). Review IPscape : Overview & Pricing
★★★★★
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$99.00
IPscape Review
IPscape is a fluid call center SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
NexxPhase is a Call Center Software. Review NexxPhase : Overview & Pricing
★★★★★
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NexxPhase Review
NexxPhase is a fluid call center SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Next Caller is a Call Center Software. Review Next Caller : Overview & Pricing
★★★★★
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Next Caller Review
Next Caller is a fluid call center SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Q-Suite is a Call Center Software. Review Q-Suite : Overview & Pricing
★★★★★
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Q-Suite Review
Q-Suite is a fluid call center SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Telax is a Call Center Software. Review Telax : Overview & Pricing
★★★★★
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Telax Review
Telax is an excellent call center SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Knowlarity is a Call Center Software (free trial available). Review Knowlarity : Overview & Pricing
★★★★★
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Knowlarity Review
Knowlarity is a very popular call center SaaS software to recommend for your company or business. PROS:
- Knowlarity cloud communication solutions are remote control ready and can be up and running in hours
CONS:
- Custom integrations can come at a price
Top
Sales Sling is a Call Center Software. Price : $50 (free trial available). Review Sales Sling : Overview & Pricing
★★★★★
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$49.00
Sales Sling Review
Sales Sling is a great call center SaaS software to recommend for your company or business. PROS:
- Use the predictive dialing feature to increase call volume
CONS:
- Custom integrations can come at a price
Anywhere365 is a Call Center Software. Price : $10000. Review Anywhere365 : Overview & Pricing
★★★★★
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$10,000.00
Anywhere365 Review
Anywhere365 is a very popular call center SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Recommended
Text-Em-All is a Call Center Software. Price : $8 (free trial available). Review Text-Em-All : Overview & Pricing
★★★★★
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$7.00
Text-Em-All Review
Text-Em-All is a great call center SaaS software to recommend for your company or business. PROS:
- Text-Em-All is a business communication SaaS that offers bulk SMS/MMS delivery and automated voicemail to individual and group contacts.
CONS:
- Custom integrations can come at a price
Top
Telnyx Suite is a Call Center Software. Price : $1 (free trial available). Review Telnyx Suite : Overview & Pricing
★★★★★
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$1.00
Telnyx Suite Review
Telnyx Suite is a great call center SaaS software to know for your company or business. PROS:
- Elastic SIP Trunking technology enables communications companies to make and receive international calls.
CONS:
- Custom integrations can come at a price
QEval is a Call Center Software. Price : $30 (free trial available). Review QEval : Overview & Pricing
★★★★★
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$30.00
QEval Review
QEval is an easy-to-use call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
FrontSpin is a Call Center Software (free trial available). Review FrontSpin : Overview & Pricing
★★★★★
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FrontSpin Review
FrontSpin is a very popular call center SaaS software to recommend for your company or business. PROS:
- Set and track goals for sales reps and the entire team or organization with FrontSpin's built-in goal management feature.
CONS:
- Not always the cheapest option
ConnectAndSell is a Call Center Software. Review ConnectAndSell : Overview & Pricing
★★★★★
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ConnectAndSell Review
ConnectAndSell is an easy-to-use call center SaaS software to recommend for your company or business. PROS:
- Pure Speed: Our secret ingredient is that we use ConnectAndSell Lightning under the hood, so we do 10-20 dials (1k+ dials/day) while others are lucky enough to do 50-75+ dials/day
CONS:
- Not always the cheapest option
Enghouse Contact Center is a Call Center Software. Review Enghouse Contact Center : Overview & Pricing
★★★★★
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Enghouse Contact Center Review
Enghouse Contact Center is an excellent call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Popular
Dialfire is a Call Center Software. Price : $15 (free trial available). Review Dialfire : Overview & Pricing
★★★★★
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$15.00
Dialfire Review
Dialfire is a great call center SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Top
QwikDial is a Call Center Software. Price : $0. Review QwikDial : Overview & Pricing
★★★★★
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Free!
QwikDial Review
QwikDial is a great call center SaaS software to trust for your company or business. PROS:
- QwikDial integrates with the DAKCS Beyond Accounts Receivable Management (ARM) suite or any ARM system through open API support.
CONS:
- Custom integrations can come at a price
Why use Call Center Software ?
What are the key features and benefits of Call Center Software ?
- Automatic call distribution
- Interactive voice response
- Computer telephony integration
- Automatic dialers
- Organize and prioritize service tickets
- Expert directory
- Subscription-based notifications
- ITSM collaboration and documentation
- Ticket creation and submission
- Reply to ticket
What are the Cons of Call Center Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company