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Call Center Software


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6/10

hogunsoft

hogunsoft is a Call Center Software. Review hogunsoft : Overview & Pricing
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hogunsoft Review
hogunsoft is a fluid call center SaaS software to investigate for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9.4/10

Noble Systems

Noble Systems is a Call Center Software. Review Noble Systems : Overview & Pricing
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Noble Systems Review
Noble Systems is an excellent call center SaaS software to trust for your company or business.
Ease of use
9.40
Functionnality
9.40
Integrations
9.40
Customer support
9.40
Value for money
9.40
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

ConVox

ConVox is a Call Center Software. Review ConVox : Overview & Pricing
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ConVox Review
ConVox is a fluid call center SaaS software to discover for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • Instant Deployments
CONS:
  • Not always the cheapest option
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8.8/10

Avaya

Avaya is a Call Center Software. Review Avaya : Overview & Pricing
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Avaya Review
Avaya is a very popular call center SaaS software to advise for your company or business.
Ease of use
8.80
Functionnality
8.80
Integrations
8.80
Customer support
8.80
Value for money
8.80
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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8.4/10

Synthetix

Synthetix is a Call Center Software (free trial available). Review Synthetix : Overview & Pricing
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Synthetix Review
Synthetix is an easy-to-use call center SaaS software to trust for your company or business.
Ease of use
8.40
Functionnality
8.40
Integrations
8.40
Customer support
8.40
Value for money
8.40
PROS:
  • Centralized Knowledge: Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touch points.
CONS:
  • Not always the cheapest option
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9.2/10

Zingtree Agent Scripting

Zingtree Agent Scripting is a Call Center Software. Review Zingtree Agent Scripting : Overview & Pricing
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Zingtree Agent Scripting Review
Zingtree Agent Scripting is an excellent call center SaaS software to trust for your company or business.
Ease of use
9.20
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Eureka

Eureka is a Call Center Software. Price : $0. Review Eureka : Overview & Pricing
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Eureka Review
Eureka is a fluid call center SaaS software to experiment for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

Configuration Tools

Configuration Tools is a Call Center Software. Review Configuration Tools : Overview & Pricing
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Configuration Tools Review
Configuration Tools is a fluid call center SaaS software to try for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

IPscape

IPscape is a Call Center Software. Price : $99 (free trial available). Review IPscape : Overview & Pricing
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$99.00
IPscape Review
IPscape is a fluid call center SaaS software to explore for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

NexxPhase

NexxPhase is a Call Center Software. Review NexxPhase : Overview & Pricing
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NexxPhase Review
NexxPhase is a fluid call center SaaS software to consider for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Next Caller

Next Caller is a Call Center Software. Review Next Caller : Overview & Pricing
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Next Caller Review
Next Caller is a fluid call center SaaS software to investigate for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Q-Suite

Q-Suite is a Call Center Software. Review Q-Suite : Overview & Pricing
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Q-Suite Review
Q-Suite is a fluid call center SaaS software to test for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9.2/10

Telax

Telax is a Call Center Software. Review Telax : Overview & Pricing
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Telax Review
Telax is an excellent call center SaaS software to trust for your company or business.
Ease of use
9.20
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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8.8/10

Knowlarity

Knowlarity is a Call Center Software (free trial available). Review Knowlarity : Overview & Pricing
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Knowlarity Review
Knowlarity is a very popular call center SaaS software to recommend for your company or business.
Ease of use
8.80
Functionnality
8.80
Integrations
8.80
Customer support
8.80
Value for money
8.80
PROS:
  • Knowlarity cloud communication solutions are remote control ready and can be up and running in hours
CONS:
  • Custom integrations can come at a price
Top
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10/10

Sales Sling

Sales Sling is a Call Center Software. Price : $50 (free trial available). Review Sales Sling : Overview & Pricing
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$49.00
Sales Sling Review
Sales Sling is a great call center SaaS software to recommend for your company or business.
Ease of use
10.00
Functionnality
7.80
Integrations
8.60
Customer support
8.60
Value for money
8.60
PROS:
  • Use the predictive dialing feature to increase call volume
CONS:
  • Custom integrations can come at a price
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8.8/10

Anywhere365

Anywhere365 is a Call Center Software. Price : $10000. Review Anywhere365 : Overview & Pricing
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$10,000.00
Anywhere365 Review
Anywhere365 is a very popular call center SaaS software to trust for your company or business.
Ease of use
8.80
Functionnality
7.80
Integrations
7.80
Customer support
7.80
Value for money
7.80
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
Recommended
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9.6/10

Text-Em-All

Text-Em-All is a Call Center Software. Price : $8 (free trial available). Review Text-Em-All : Overview & Pricing
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Text-Em-All Review
Text-Em-All is a great call center SaaS software to recommend for your company or business.
Ease of use
9.60
Functionnality
9.00
Integrations
9.40
Customer support
9.40
Value for money
9.40
PROS:
  • Text-Em-All is a business communication SaaS that offers bulk SMS/MMS delivery and automated voicemail to individual and group contacts.
CONS:
  • Custom integrations can come at a price
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9.6/10

Telnyx Suite

Telnyx Suite is a Call Center Software. Price : $1 (free trial available). Review Telnyx Suite : Overview & Pricing
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$1.00
Telnyx Suite Review
Telnyx Suite is a great call center SaaS software to know for your company or business.
Ease of use
9.60
Functionnality
9.00
Integrations
9.40
Customer support
9.40
Value for money
9.40
PROS:
  • Elastic SIP Trunking technology enables communications companies to make and receive international calls.
CONS:
  • Custom integrations can come at a price
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8.4/10

QEval

QEval is a Call Center Software. Price : $30 (free trial available). Review QEval : Overview & Pricing
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$30.00
QEval Review
QEval is an easy-to-use call center SaaS software to know for your company or business.
Ease of use
8.40
Functionnality
8.20
Integrations
7.80
Customer support
7.80
Value for money
7.80
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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8.8/10

FrontSpin

FrontSpin is a Call Center Software (free trial available). Review FrontSpin : Overview & Pricing
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FrontSpin Review
FrontSpin is a very popular call center SaaS software to recommend for your company or business.
Ease of use
8.80
Functionnality
7.00
Integrations
8.00
Customer support
8.00
Value for money
8.00
PROS:
  • Set and track goals for sales reps and the entire team or organization with FrontSpin's built-in goal management feature.
CONS:
  • Not always the cheapest option
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8.4/10

ConnectAndSell

ConnectAndSell is a Call Center Software. Review ConnectAndSell : Overview & Pricing
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ConnectAndSell Review
ConnectAndSell is an easy-to-use call center SaaS software to recommend for your company or business.
Ease of use
8.40
Functionnality
8.20
Integrations
7.20
Customer support
7.20
Value for money
7.20
PROS:
  • Pure Speed: Our secret ingredient is that we use ConnectAndSell Lightning under the hood, so we do 10-20 dials (1k+ dials/day) while others are lucky enough to do 50-75+ dials/day
CONS:
  • Not always the cheapest option
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9.2/10

Enghouse Contact Center

Enghouse Contact Center is a Call Center Software. Review Enghouse Contact Center : Overview & Pricing
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Enghouse Contact Center Review
Enghouse Contact Center is an excellent call center SaaS software to know for your company or business.
Ease of use
9.20
Functionnality
8.40
Integrations
8.40
Customer support
8.40
Value for money
8.40
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
Popular
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10/10

Dialfire

Dialfire is a Call Center Software. Price : $15 (free trial available). Review Dialfire : Overview & Pricing
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$15.00
Dialfire Review
Dialfire is a great call center SaaS software to advise for your company or business.
Ease of use
10.00
Functionnality
9.60
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9.6/10

QwikDial

QwikDial is a Call Center Software. Price : $0. Review QwikDial : Overview & Pricing
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Free!
QwikDial Review
QwikDial is a great call center SaaS software to trust for your company or business.
Ease of use
9.60
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • QwikDial integrates with the DAKCS Beyond Accounts Receivable Management (ARM) suite or any ARM system through open API support.
CONS:
  • Custom integrations can come at a price

Why use Call Center Software ?

What are the key features and benefits of Call Center Software ?

  • Automatic call distribution
  • Interactive voice response
  • Computer telephony integration
  • Automatic dialers
  • Organize and prioritize service tickets
  • Expert directory
  • Subscription-based notifications
  • ITSM collaboration and documentation
  • Ticket creation and submission
  • Reply to ticket

What are the Cons of Call Center Software ?

  • Data hosting: not necessarily stored in your country (server abroad)
  • Installation & Maintenance: it is preferable to call on an IT integrator
  • Technical support: it is preferable to train employees when changing software packages
  • Security & Confidentiality: you must trust the publisher of the solution
  • Price: multiplying subscription software can be costly for the company


Best Call Center Software: Reviews Pricing Comparison Alternatives

Best Call Center Software: Reviews Pricing Comparison Alternatives

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