Call Center Software
Cisco Unified Workforce Optimization is a Call Center Software. Review Cisco Unified Workforce Optimization : Overview & Pricing
★★★★★
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Cisco Unified Workforce Optimization Review
Cisco Unified Workforce Optimization is a fluid call center SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Cisco Unified Contact Center Express is a Call Center Software. Review Cisco Unified Contact Center Express : Overview & Pricing
★★★★★
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Cisco Unified Contact Center Express Review
Cisco Unified Contact Center Express is a fluid call center SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Jive Contact Center is a Call Center Software. Review Jive Contact Center : Overview & Pricing
★★★★★
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Jive Contact Center Review
Jive Contact Center is an excellent call center SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
KooKoo is a Call Center Software. Review KooKoo : Overview & Pricing
★★★★★
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KooKoo Review
KooKoo is a fluid call center SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Kunnect is a Call Center Software. Price : $125. Review Kunnect : Overview & Pricing
★★★★★
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$125.00
Kunnect Review
Kunnect is a fluid call center SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Cloud Based Predictive Dialer is a Call Center Software. Review Cloud Based Predictive Dialer : Overview & Pricing
★★★★★
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Cloud Based Predictive Dialer Review
Cloud Based Predictive Dialer is a fluid call center SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Aspect Zipwire is a Call Center Software. Review Aspect Zipwire : Overview & Pricing
★★★★★
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Aspect Zipwire Review
Aspect Zipwire is a very popular call center SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Aspect EQ Workforce Optimization Suite is a Call Center Software. Review Aspect EQ Workforce Optimization Suite : Overview & Pricing
★★★★★
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Aspect EQ Workforce Optimization Suite Review
Aspect EQ Workforce Optimization Suite is a fluid call center SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Collab OneContact is a Call Center Software. Review Collab OneContact : Overview & Pricing
★★★★★
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Collab OneContact Review
Collab OneContact is a fluid call center SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Collab OneWorkForce is a Call Center Software. Review Collab OneWorkForce : Overview & Pricing
★★★★★
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Collab OneWorkForce Review
Collab OneWorkForce is a fluid call center SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Ameyo Emerge is a Call Center Software. Review Ameyo Emerge : Overview & Pricing
★★★★★
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Ameyo Emerge Review
Ameyo Emerge is an excellent call center SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Call Center for Skype is a Call Center Software. Review Call Center for Skype : Overview & Pricing
★★★★★
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Call Center for Skype Review
Call Center for Skype is a fluid call center SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Hyperion Contact Centre is a Call Center Software. Review Hyperion Contact Centre : Overview & Pricing
★★★★★
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Hyperion Contact Centre Review
Hyperion Contact Centre is a fluid call center SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Customer Interaction Center is a Call Center Software. Review Customer Interaction Center : Overview & Pricing
★★★★★
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Customer Interaction Center Review
Customer Interaction Center is a fluid call center SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Aceyus Call Center is a Call Center Software. Review Aceyus Call Center : Overview & Pricing
★★★★★
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Aceyus Call Center Review
Aceyus Call Center is a fluid call center SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Recommended
Augutech Predictive Dialer is a Call Center Software. Review Augutech Predictive Dialer : Overview & Pricing
★★★★★
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Augutech Predictive Dialer Review
Augutech Predictive Dialer is a great call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ContactWorld QuickStart is a Call Center Software. Review ContactWorld QuickStart : Overview & Pricing
★★★★★
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ContactWorld QuickStart Review
ContactWorld QuickStart is a fluid call center SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Dezide Contact Center is a Call Center Software. Review Dezide Contact Center : Overview & Pricing
★★★★★
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Dezide Contact Center Review
Dezide Contact Center is a fluid call center SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Intelligent Console is a Call Center Software. Review Intelligent Console : Overview & Pricing
★★★★★
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Intelligent Console Review
Intelligent Console is a fluid call center SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
CallCenterHosting is a Call Center Software. Price : $7 (free trial available). Review CallCenterHosting : Overview & Pricing
★★★★★
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$7.00
CallCenterHosting Review
CallCenterHosting is an excellent call center SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Capgemini Odigo is a Call Center Software. Review Capgemini Odigo : Overview & Pricing
★★★★★
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Capgemini Odigo Review
Capgemini Odigo is a fluid call center SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Intelliverse Contact Center is a Call Center Software. Review Intelliverse Contact Center : Overview & Pricing
★★★★★
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Intelliverse Contact Center Review
Intelliverse Contact Center is a fluid call center SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Jet Online Call Tracker is a Call Center Software. Review Jet Online Call Tracker : Overview & Pricing
★★★★★
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Jet Online Call Tracker Review
Jet Online Call Tracker is a fluid call center SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Interactive Intelligence CaaS is a Call Center Software. Review Interactive Intelligence CaaS : Overview & Pricing
★★★★★
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Interactive Intelligence CaaS Review
Interactive Intelligence CaaS is a fluid call center SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Why use Call Center Software ?
What are the key features and benefits of Call Center Software ?
- Automatic call distribution
- Interactive voice response
- Computer telephony integration
- Automatic dialers
- Organize and prioritize service tickets
- Expert directory
- Subscription-based notifications
- ITSM collaboration and documentation
- Ticket creation and submission
- Reply to ticket
What are the Cons of Call Center Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company