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Call Center Software


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Cisco Unified Workforce Optimization is a Call Center Software. Review Cisco Unified Workforce Optimization : Overview & Pricing
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Cisco Unified Workforce Optimization Review
Cisco Unified Workforce Optimization is a fluid call center SaaS software to investigate for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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Cisco Unified Contact Center Express is a Call Center Software. Review Cisco Unified Contact Center Express : Overview & Pricing
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Cisco Unified Contact Center Express Review
Cisco Unified Contact Center Express is a fluid call center SaaS software to explore for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9.4/10

Jive Contact Center

Jive Contact Center is a Call Center Software. Review Jive Contact Center : Overview & Pricing
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Jive Contact Center Review
Jive Contact Center is an excellent call center SaaS software to recommend for your company or business.
Ease of use
9.40
Functionnality
9.40
Integrations
9.40
Customer support
9.40
Value for money
9.40
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

KooKoo

KooKoo is a Call Center Software. Review KooKoo : Overview & Pricing
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KooKoo Review
KooKoo is a fluid call center SaaS software to test for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Kunnect

Kunnect is a Call Center Software. Price : $125. Review Kunnect : Overview & Pricing
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$125.00
Kunnect Review
Kunnect is a fluid call center SaaS software to test for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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Cloud Based Predictive Dialer is a Call Center Software. Review Cloud Based Predictive Dialer : Overview & Pricing
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Cloud Based Predictive Dialer Review
Cloud Based Predictive Dialer is a fluid call center SaaS software to investigate for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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8.6/10

Aspect Zipwire

Aspect Zipwire is a Call Center Software. Review Aspect Zipwire : Overview & Pricing
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Aspect Zipwire Review
Aspect Zipwire is a very popular call center SaaS software to advise for your company or business.
Ease of use
8.60
Functionnality
8.60
Integrations
8.60
Customer support
8.60
Value for money
8.60
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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Aspect EQ Workforce Optimization Suite is a Call Center Software. Review Aspect EQ Workforce Optimization Suite : Overview & Pricing
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Aspect EQ Workforce Optimization Suite Review
Aspect EQ Workforce Optimization Suite is a fluid call center SaaS software to investigate for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Collab OneContact

Collab OneContact is a Call Center Software. Review Collab OneContact : Overview & Pricing
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Collab OneContact Review
Collab OneContact is a fluid call center SaaS software to consider for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Collab OneWorkForce

Collab OneWorkForce is a Call Center Software. Review Collab OneWorkForce : Overview & Pricing
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Collab OneWorkForce Review
Collab OneWorkForce is a fluid call center SaaS software to discover for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9.2/10

Ameyo Emerge

Ameyo Emerge is a Call Center Software. Review Ameyo Emerge : Overview & Pricing
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Ameyo Emerge Review
Ameyo Emerge is an excellent call center SaaS software to advise for your company or business.
Ease of use
9.20
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Call Center for Skype

Call Center for Skype is a Call Center Software. Review Call Center for Skype : Overview & Pricing
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Call Center for Skype Review
Call Center for Skype is a fluid call center SaaS software to try for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Hyperion Contact Centre

Hyperion Contact Centre is a Call Center Software. Review Hyperion Contact Centre : Overview & Pricing
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Hyperion Contact Centre Review
Hyperion Contact Centre is a fluid call center SaaS software to discover for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Customer Interaction Center

Customer Interaction Center is a Call Center Software. Review Customer Interaction Center : Overview & Pricing
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Customer Interaction Center Review
Customer Interaction Center is a fluid call center SaaS software to experiment for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Aceyus Call Center

Aceyus Call Center is a Call Center Software. Review Aceyus Call Center : Overview & Pricing
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Aceyus Call Center Review
Aceyus Call Center is a fluid call center SaaS software to explore for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Recommended
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9.8/10

Augutech Predictive Dialer

Augutech Predictive Dialer is a Call Center Software. Review Augutech Predictive Dialer : Overview & Pricing
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Augutech Predictive Dialer Review
Augutech Predictive Dialer is a great call center SaaS software to know for your company or business.
Ease of use
9.80
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

ContactWorld QuickStart

ContactWorld QuickStart is a Call Center Software. Review ContactWorld QuickStart : Overview & Pricing
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ContactWorld QuickStart Review
ContactWorld QuickStart is a fluid call center SaaS software to examine for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Dezide Contact Center

Dezide Contact Center is a Call Center Software. Review Dezide Contact Center : Overview & Pricing
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Dezide Contact Center Review
Dezide Contact Center is a fluid call center SaaS software to test for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Intelligent Console

Intelligent Console is a Call Center Software. Review Intelligent Console : Overview & Pricing
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Intelligent Console Review
Intelligent Console is a fluid call center SaaS software to try for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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9/10

CallCenterHosting

CallCenterHosting is a Call Center Software. Price : $7 (free trial available). Review CallCenterHosting : Overview & Pricing
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$7.00
CallCenterHosting Review
CallCenterHosting is an excellent call center SaaS software to advise for your company or business.
Ease of use
9.00
Functionnality
9.00
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

Capgemini Odigo

Capgemini Odigo is a Call Center Software. Review Capgemini Odigo : Overview & Pricing
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Capgemini Odigo Review
Capgemini Odigo is a fluid call center SaaS software to discover for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Intelliverse Contact Center

Intelliverse Contact Center is a Call Center Software. Review Intelliverse Contact Center : Overview & Pricing
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Intelliverse Contact Center Review
Intelliverse Contact Center is a fluid call center SaaS software to explore for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Jet Online Call Tracker

Jet Online Call Tracker is a Call Center Software. Review Jet Online Call Tracker : Overview & Pricing
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Jet Online Call Tracker Review
Jet Online Call Tracker is a fluid call center SaaS software to explore for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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Interactive Intelligence CaaS is a Call Center Software. Review Interactive Intelligence CaaS : Overview & Pricing
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Interactive Intelligence CaaS Review
Interactive Intelligence CaaS is a fluid call center SaaS software to experience for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option

Why use Call Center Software ?

What are the key features and benefits of Call Center Software ?

  • Automatic call distribution
  • Interactive voice response
  • Computer telephony integration
  • Automatic dialers
  • Organize and prioritize service tickets
  • Expert directory
  • Subscription-based notifications
  • ITSM collaboration and documentation
  • Ticket creation and submission
  • Reply to ticket

What are the Cons of Call Center Software ?

  • Data hosting: not necessarily stored in your country (server abroad)
  • Installation & Maintenance: it is preferable to call on an IT integrator
  • Technical support: it is preferable to train employees when changing software packages
  • Security & Confidentiality: you must trust the publisher of the solution
  • Price: multiplying subscription software can be costly for the company


Best Call Center Software: Reviews Pricing Comparison Alternatives

Best Call Center Software: Reviews Pricing Comparison Alternatives

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