Call Center Software
Scorebuddy is a Call Center Software. Price : $12 (free trial available). Review Scorebuddy : Overview & Pricing
★★★★★
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$12.00
Scorebuddy Review
Scorebuddy is an excellent call center SaaS software to know for your company or business. PROS:
- Improve agent performance.
CONS:
- Custom integrations can come at a price
Natterbox is a Call Center Software. Price : $52 (free trial available). Review Natterbox : Overview & Pricing
★★★★★
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$52.00
Natterbox Review
Natterbox is a very popular call center SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
PanTerra Networks is a Call Center Software. Price : $25 (free trial available). Review PanTerra Networks : Overview & Pricing
★★★★★
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$24.00
PanTerra Networks Review
PanTerra Networks is an excellent call center SaaS software to know for your company or business. PROS:
- Reliability: Historically proven service availability of 99.999%
CONS:
- Not always the cheapest option
Upcall is a Call Center Software. Price : $4. Review Upcall : Overview & Pricing
★★★★★
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$3.00
Upcall Review
Upcall is an excellent call center SaaS software to recommend for your company or business. PROS:
- Automatically sync data bidirectionally with integrations.
CONS:
- Custom integrations can come at a price
Clarity Connect is a Call Center Software. Review Clarity Connect : Overview & Pricing
★★★★★
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Clarity Connect Review
Clarity Connect is an easy-to-use call center SaaS software to know for your company or business. PROS:
- Clarity Connect enables businesses to leverage an existing Skype for Business (formerly) Lync environment as a contact center or help desk solution.
CONS:
- Not always the cheapest option
Ringio is a Call Center Software. Price : $20 (free trial available). Review Ringio : Overview & Pricing
★★★★★
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$20.00
Ringio Review
Ringio is a well known call center SaaS software to discover for your company or business. PROS:
- Accelerate sales by increasing the number of team calls, allowing reps to navigate prospect lists with powerful dialing and improved connection rates.
CONS:
- Custom integrations can come at a price
Popular
Ubicentrex is a Call Center Software. Price : $75. Review Ubicentrex : Overview & Pricing
★★★★★
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$75.00
Ubicentrex Review
Ubicentrex is a great call center SaaS software to advise for your company or business. PROS:
- Obtain detailed statistics per customer to facilitate billing.
CONS:
- Not always the cheapest option
Nixxis Contact Suite is a Call Center Software. Price : $20 (free trial available). Review Nixxis Contact Suite : Overview & Pricing
★★★★★
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$19.00
Nixxis Contact Suite Review
Nixxis Contact Suite is an excellent call center SaaS software to advise for your company or business. PROS:
- predictive dialer
CONS:
- Custom integrations can come at a price
Click2Coach is a Call Center Software. Price : $25. Review Click2Coach : Overview & Pricing
★★★★★
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$25.00
Click2Coach Review
Click2Coach is an excellent call center SaaS software to recommend for your company or business. PROS:
- In addition to voice and screen recording during agent-customer interactions, you can also record keystrokes and application workflow performed by the agent before, during, and after the interaction.
CONS:
- Not always the cheapest option
Top
Liveagent - Ladesk is a Call Center Software. Price : $9. Review Liveagent - Ladesk : Overview & Pricing
★★★★★
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$9.00
Liveagent - Ladesk Review
Liveagent - Ladesk is a great call center SaaS software to know for your company or business. PROS:
- To receive
CONS:
- Custom integrations can come at a price
Pulsar is a Call Center Software. Price : $1. Review Pulsar : Overview & Pricing
★★★★★
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$1.00
Pulsar Review
Pulsar is a fluid call center SaaS software to consider for your company or business. PROS:
- Unified model that supports messaging and queuing in a subpub
CONS:
- Custom integrations can come at a price
Calabrio One is a Call Center Software. Review Calabrio One : Overview & Pricing
★★★★★
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Calabrio One Review
Calabrio One is a very popular call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Serenovia is a Call Center Software. Price : $70. Review Serenovia : Overview & Pricing
★★★★★
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$70.00
Serenovia Review
Serenovia is a fluid call center SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ChaseData is a Call Center Software. Price : $89 (free trial available). Review ChaseData : Overview & Pricing
★★★★★
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$89.00
ChaseData Review
ChaseData is an excellent call center SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Popular
Adversus is a Call Center Software. Price : $100 (free trial available). Review Adversus : Overview & Pricing
★★★★★
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$100.00
Adversus Review
Adversus is a great call center SaaS software to know for your company or business. PROS:
- Choose between manual, predictive and progressive dialing
CONS:
- Custom integrations can come at a price
Popular
Ringba is a Call Center Software. Price : $99 (free trial available). Review Ringba : Overview & Pricing
★★★★★
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$99.00
Ringba Review
Ringba is a great call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Category Leader
VCC Live is a Call Center Software. Price : $63 (free trial available). Review VCC Live : Overview & Pricing
★★★★★
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$63.00
VCC Live Review
VCC Live is a great call center SaaS software to advise for your company or business. PROS:
- Manage projects and databases.
CONS:
- Not always the cheapest option
Vonage Business Communications is a Call Center Software. Price : $15 (free trial available). Review Vonage Business Communications : Overview & Pricing
★★★★★
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$14.00
Vonage Business Communications Review
Vonage Business Communications is an easy-to-use call center SaaS software to advise for your company or business. PROS:
- Busy Lamp Field (BLF) allows users to see which phones on the system are in use, in real time
CONS:
- Custom integrations can come at a price
Recommended
AVOXI is a Call Center Software. Price : $8 (free trial available). Review AVOXI : Overview & Pricing
★★★★★
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$7.00
AVOXI Review
AVOXI is a great call center SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
CloudAgent is a Call Center Software. Price : $45 (free trial available). Review CloudAgent : Overview & Pricing
★★★★★
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$45.00
CloudAgent Review
CloudAgent is an excellent call center SaaS software to advise for your company or business. PROS:
- unified desktop provides access to all contact center features such as dialers, pop-ups, skill routing, agent scripts, and multi-channel interactions.
CONS:
- Not always the cheapest option
Easycall Cloud is a Call Center Software (free trial available). Review Easycall Cloud : Overview & Pricing
★★★★★
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Easycall Cloud Review
Easycall Cloud is an excellent call center SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Top
contactSPACE is a Call Center Software. Price : $149. Review contactSPACE : Overview & Pricing
★★★★★
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$149.00
contactSPACE Review
contactSPACE is a great call center SaaS software to trust for your company or business. PROS:
- The integrated automated agent is a workflow-based interactive voice response (IVR) system that can be used to handle incoming calls, complete sales processes, sell or promote deals, and more.
CONS:
- Not always the cheapest option
Top
Balto is a Call Center Software (free trial available). Review Balto : Overview & Pricing
★★★★★
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Balto Review
Balto is a great call center SaaS software to trust for your company or business. PROS:
- Balto is a cloud-based call center solution for sales, customer service, accounts receivable, quality, and compliance applications that uses artificial intelligence to provide sales reps with helpful training prompts.
CONS:
- Not always the cheapest option
Top
LeadsRain is a Call Center Software. Price : $105 (free trial available). Review LeadsRain : Overview & Pricing
★★★★★
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$105.00
LeadsRain Review
LeadsRain is a great call center SaaS software to advise for your company or business. PROS:
- The no-ringback voicemail service, dedicated to mobile numbers, has a success rate of over 85% in reaching mobile phones
CONS:
- Not always the cheapest option
Why use Call Center Software ?
What are the key features and benefits of Call Center Software ?
- Automatic call distribution
- Interactive voice response
- Computer telephony integration
- Automatic dialers
- Organize and prioritize service tickets
- Expert directory
- Subscription-based notifications
- ITSM collaboration and documentation
- Ticket creation and submission
- Reply to ticket
What are the Cons of Call Center Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Call Center Software: Reviews Pricing Comparison Alternatives