Call Center Software
InGenius Connector Enterprise is a Call Center Software. Review InGenius Connector Enterprise : Overview & Pricing
★★★★★
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InGenius Connector Enterprise Review
InGenius Connector Enterprise is a fluid call center SaaS software to examine for your company or business. PROS:
- Integrate major phone systems with CRM
CONS:
- Not always the cheapest option
IEC Contact Centers is a Call Center Software. Review IEC Contact Centers : Overview & Pricing
★★★★★
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IEC Contact Centers Review
IEC Contact Centers is a fluid call center SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
iCallify is a Call Center Software (free trial available). Review iCallify : Overview & Pricing
★★★★★
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iCallify Review
iCallify is a well known call center SaaS software to test for your company or business. PROS:
- Smart Contact/Call Center software supports single-tenant and multi-tenant services
CONS:
- Custom integrations can come at a price
Funnel Phones is a Call Center Software. Price : $39 (free trial available). Review Funnel Phones : Overview & Pricing
★★★★★
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$39.00
Funnel Phones Review
Funnel Phones is a simple call center SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
FONREACH is a Call Center Software. Review FONREACH : Overview & Pricing
★★★★★
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FONREACH Review
FONREACH is a fluid call center SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
expertcloud is a Call Center Software. Review expertcloud : Overview & Pricing
★★★★★
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expertcloud Review
expertcloud is a fluid call center SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Evolved Call Center is a Call Center Software. Review Evolved Call Center : Overview & Pricing
★★★★★
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Evolved Call Center Review
Evolved Call Center is a fluid call center SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Enghouse Interactive Call Center is a Call Center Software. Review Enghouse Interactive Call Center : Overview & Pricing
★★★★★
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Enghouse Interactive Call Center Review
Enghouse Interactive Call Center is a fluid call center SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Dynamic Contact Center Manager is a Call Center Software (free trial available). Review Dynamic Contact Center Manager : Overview & Pricing
★★★★★
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Dynamic Contact Center Manager Review
Dynamic Contact Center Manager is a well known call center SaaS software to discover for your company or business. PROS:
- Enable contact center operations to meet SLA goals
CONS:
- Custom integrations can come at a price
Disaster Recovery for ContactWorld is a Call Center Software. Review Disaster Recovery for ContactWorld : Overview & Pricing
★★★★★
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Disaster Recovery for ContactWorld Review
Disaster Recovery for ContactWorld is a fluid call center SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Dextr.Cloud is a Call Center Software. Price : $3 (free trial available). Review Dextr.Cloud : Overview & Pricing
★★★★★
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$3.00
Dextr.Cloud Review
Dextr.Cloud is a simple call center SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
DialShree Predictive Dialer is a Call Center Software. Review DialShree Predictive Dialer : Overview & Pricing
★★★★★
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DialShree Predictive Dialer Review
DialShree Predictive Dialer is a fluid call center SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ContactCentral is a Call Center Software. Price : $25 (free trial available). Review ContactCentral : Overview & Pricing
★★★★★
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$25.00
ContactCentral Review
ContactCentral is a fluid call center SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
ContactSuite is a Call Center Software. Price : $2 (free trial available). Review ContactSuite : Overview & Pricing
★★★★★
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$2.00
ContactSuite Review
ContactSuite is a fluid call center SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Cisco Unified Contact Center Enterprise is a Call Center Software. Review Cisco Unified Contact Center Enterprise : Overview & Pricing
★★★★★
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Cisco Unified Contact Center Enterprise Review
Cisco Unified Contact Center Enterprise is a fluid call center SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Centcom Virtual Call Center is a Call Center Software. Review Centcom Virtual Call Center : Overview & Pricing
★★★★★
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Centcom Virtual Call Center Review
Centcom Virtual Call Center is a fluid call center SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Callspot is a Call Center Software. Review Callspot : Overview & Pricing
★★★★★
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Callspot Review
Callspot is a simple call center SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Call Metrics is a Call Center Software. Review Call Metrics : Overview & Pricing
★★★★★
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Call Metrics Review
Call Metrics is a simple call center SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Call Tools Contact Center is a Call Center Software. Review Call Tools Contact Center : Overview & Pricing
★★★★★
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Call Tools Contact Center Review
Call Tools Contact Center is a fluid call center SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
BenefitCall is a Call Center Software (free trial available). Review BenefitCall : Overview & Pricing
★★★★★
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BenefitCall Review
BenefitCall is a simple call center SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Avaya Aura Call Center Elite is a Call Center Software. Review Avaya Aura Call Center Elite : Overview & Pricing
★★★★★
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Avaya Aura Call Center Elite Review
Avaya Aura Call Center Elite is a fluid call center SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
CloudShope is a Call Center Software. Review CloudShope : Overview & Pricing
★★★★★
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CloudShope Review
CloudShope is a fluid call center SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Agaralabs is a Call Center Software. Review Agaralabs : Overview & Pricing
★★★★★
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Agaralabs Review
Agaralabs is a fluid call center SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
3C Plus is a Call Center Software. Review 3C Plus : Overview & Pricing
★★★★★
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3C Plus Review
3C Plus is a fluid call center SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Why use Call Center Software ?
What are the key features and benefits of Call Center Software ?
- Automatic call distribution
- Interactive voice response
- Computer telephony integration
- Automatic dialers
- Organize and prioritize service tickets
- Expert directory
- Subscription-based notifications
- ITSM collaboration and documentation
- Ticket creation and submission
- Reply to ticket
What are the Cons of Call Center Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
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