Help Desk Software
everything HelpDesk is a Help Desk Software. Price : $20 (free trial available). Review everything HelpDesk : Overview & Pricing
★★★★★
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$20.00
everything HelpDesk Review
everything HelpDesk is an excellent help desk SaaS software to advise for your company or business. PROS:
- Automatically assign tickets to the most appropriate department and technician based on location, category, experience, skills, workload, schedule, and more.
CONS:
- Custom integrations can come at a price
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Ventrata is a Help Desk Software (free trial available). Review Ventrata : Overview & Pricing
★★★★★
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Ventrata Review
Ventrata is a great help desk SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Web Tracks is a Help Desk Software. Price : $295 (free trial available). Review Web Tracks : Overview & Pricing
★★★★★
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$295.00
Web Tracks Review
Web Tracks is an excellent help desk SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Category Leader
Deskun is a Help Desk Software. Price : $3 (free trial available). Review Deskun : Overview & Pricing
★★★★★
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$2.00
Deskun Review
Deskun is a great help desk SaaS software to trust for your company or business. PROS:
- Deskun is an integrated solution that combines different communication channels: Live Chat, Email, Facebook, WhatsApp, Twitter, Skype, Viber and Telegram for Gmail-based customer support for one affordable monthly business fee.
CONS:
- Custom integrations can come at a price
Recommended
activEngage is a Help Desk Software. Price : $99. Review activEngage : Overview & Pricing
★★★★★
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$99.00
activEngage Review
activEngage is a great help desk SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Complaints Pro is a Help Desk Software. Price : $26 (free trial available). Review Complaints Pro : Overview & Pricing
★★★★★
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$26.00
Complaints Pro Review
Complaints Pro is an excellent help desk SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
IT Pro Dashboard is a Help Desk Software. Price : $99 (free trial available). Review IT Pro Dashboard : Overview & Pricing
★★★★★
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$99.00
IT Pro Dashboard Review
IT Pro Dashboard is a popular help desk SaaS software to try for your company or business. PROS:
- Improve customer service
CONS:
- Not always the cheapest option
Popular
Morph.ai is a Help Desk Software. Price : $47 (free trial available). Review Morph.ai : Overview & Pricing
★★★★★
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$47.00
Morph.ai Review
Morph.ai is a great help desk SaaS software to recommend for your company or business. PROS:
- WhatsApp is the most used instant messaging app with a smartphone penetration rate of over 80% in countries like India, Brazil and Germany.
CONS:
- Custom integrations can come at a price
Enterprise Service Desk is a Help Desk Software. Price : $70 (free trial available). Review Enterprise Service Desk : Overview & Pricing
★★★★★
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$70.00
Enterprise Service Desk Review
Enterprise Service Desk is an easy-to-use help desk SaaS software to trust for your company or business. PROS:
- Meritide's Enterprise Service Desk is an integrated ITIL-based help desk platform that covers incident and service management as well as change request management.
CONS:
- Not always the cheapest option
ConnectWise is a Help Desk Software. Price : $ 0,00. Review ConnectWise : Overview & Pricing
★★★★★
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Free!
ConnectWise Review
ConnectWise is an easy-to-use help desk SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Astute ePowerCenter is a Help Desk Software. Review Astute ePowerCenter : Overview & Pricing
★★★★★
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Astute ePowerCenter Review
Astute ePowerCenter is a decent help desk SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ZaZaChat is a Help Desk Software. Review ZaZaChat : Overview & Pricing
★★★★★
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ZaZaChat Review
ZaZaChat is a decent help desk SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
NetResults Tracker is a Help Desk Software. Review NetResults Tracker : Overview & Pricing
★★★★★
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NetResults Tracker Review
NetResults Tracker is a decent help desk SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Turba Review
Turba is a decent help desk SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Cross-CRM is a Help Desk Software. Price : $15. Review Cross-CRM : Overview & Pricing
★★★★★
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$15.00
Cross-CRM Review
Cross-CRM is a decent help desk SaaS software to try for your company or business. PROS:
- Cross CRM allows users to connect all CRM tools across all communication channels with access to real-time data.
CONS:
- Custom integrations can come at a price
SmarterTrack is a Help Desk Software. Price : $20 (free trial available). Review SmarterTrack : Overview & Pricing
★★★★★
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$20.00
SmarterTrack Review
SmarterTrack is a simple help desk SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
IT Incident is a Help Desk Software. Review IT Incident : Overview & Pricing
★★★★★
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IT Incident Review
IT Incident is a simple help desk SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
HP Service Manager is a Help Desk Software. Review HP Service Manager : Overview & Pricing
★★★★★
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HP Service Manager Review
HP Service Manager is an easy-to-use help desk SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Helpdesk Pilot is a Help Desk Software. Review Helpdesk Pilot : Overview & Pricing
★★★★★
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Helpdesk Pilot Review
Helpdesk Pilot is a decent help desk SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
inGage Networks is a Help Desk Software. Review inGage Networks : Overview & Pricing
★★★★★
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inGage Networks Review
inGage Networks is a decent help desk SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Recommended
AlwaySupport is a Help Desk Software. Price : $49. Review AlwaySupport : Overview & Pricing
★★★★★
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$49.00
AlwaySupport Review
AlwaySupport is a great help desk SaaS software to recommend for your company or business. PROS:
- Help your online customers easily find what they want and need.
CONS:
- Custom integrations can come at a price
Agiloft is a Help Desk Software. Price : $0 (free trial available). Review Agiloft : Overview & Pricing
★★★★★
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Free!
Agiloft Review
Agiloft is an excellent help desk SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Ameyo Fusion CX is a Help Desk Software. Review Ameyo Fusion CX : Overview & Pricing
★★★★★
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Ameyo Fusion CX Review
Ameyo Fusion CX is a well known help desk SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
FootPrints Soft is a Help Desk Software. Price : $1000 (free trial available). Review FootPrints Soft : Overview & Pricing
★★★★★
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$1,000.00
FootPrints Soft Review
FootPrints Soft is a well known help desk SaaS software to consider for your company or business. PROS:
- Supports native client management integration with BMC Client Management, Active Directory, and SQL databases.
CONS:
- Not always the cheapest option
Why use Help Desk Software ?
What are the key features and benefits of Help Desk Software ?
- IT Asset Management
- Network Monitoring and Management
- Knowledge Management
- Configuration Management
- Service catalog management
- License management
- Remote access and control
- Impact analysis tools
- License management service level agreements
- ITIL compatibility
What are the Cons of Help Desk Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Help Desk Software: Reviews Pricing Comparison Alternatives