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Help Desk Software


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6/10

Bealder

Bealder is a Help Desk Software. Review Bealder : Overview & Pricing
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Bealder Review
Bealder is a decent help desk SaaS software to consider for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

MetaCaseDesk

MetaCaseDesk is a Help Desk Software. Review MetaCaseDesk : Overview & Pricing
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MetaCaseDesk Review
MetaCaseDesk is a decent help desk SaaS software to experiment for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • Local deployment options
CONS:
  • Not always the cheapest option
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6/10

Needle

Needle is a Help Desk Software. Price : $ 3,00. Review Needle : Overview & Pricing
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Needle Review
Needle is a decent help desk SaaS software to explore for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

ProProfs Knowledgebase

ProProfs Knowledgebase is a Help Desk Software. Price : $20. Review ProProfs Knowledgebase : Overview & Pricing
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$20.00
ProProfs Knowledgebase Review
ProProfs Knowledgebase is a decent help desk SaaS software to try for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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6/10

Track

Track is a Help Desk Software. Review Track : Overview & Pricing
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Track Review
Track is a decent help desk SaaS software to explore for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Popular
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10/10

BPM Online Services

BPM Online Services is a Help Desk Software. Review BPM Online Services : Overview & Pricing
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BPM Online Services Review
BPM Online Services is a great help desk SaaS software to trust for your company or business.
Ease of use
10.00
Functionnality
10.00
Integrations
10.00
Customer support
10.00
Value for money
10.00
PROS:
  • 360° Customer View
CONS:
  • Not always the cheapest option
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10/10

Help Desk Premier

Help Desk Premier is a Help Desk Software. Price : $995 (free trial available). Review Help Desk Premier : Overview & Pricing
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$995.00
Help Desk Premier Review
Help Desk Premier is a great help desk SaaS software to know for your company or business.
Ease of use
10.00
Functionnality
10.00
Integrations
10.00
Customer support
10.00
Value for money
10.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Khoros

Khoros is a Help Desk Software. Review Khoros : Overview & Pricing
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Khoros Review
Khoros is a decent help desk SaaS software to test for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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3.6/10

ReadyDesk

ReadyDesk is a Help Desk Software. Price : $9. Review ReadyDesk : Overview & Pricing
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ReadyDesk Review
ReadyDesk is a simple help desk SaaS software to try for your company or business.
Ease of use
3.60
Functionnality
3.60
Integrations
3.60
Customer support
3.60
Value for money
3.60
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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3.4/10

Revelation Helpdesk

Revelation Helpdesk is a Help Desk Software. Price : $19 (free trial available). Review Revelation Helpdesk : Overview & Pricing
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$19.00
Revelation Helpdesk Review
Revelation Helpdesk is a simple help desk SaaS software to test for your company or business.
Ease of use
3.40
Functionnality
3.40
Integrations
3.40
Customer support
3.40
Value for money
3.40
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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9/10

HelpDesk

HelpDesk is a Help Desk Software. Price : $5 (free trial available). Review HelpDesk : Overview & Pricing
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HelpDesk Review
HelpDesk is an excellent help desk SaaS software to advise for your company or business.
Ease of use
9.00
Functionnality
9.00
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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9.4/10

Cayzu Help Desk

Cayzu Help Desk is a Help Desk Software. Price : $7 (free trial available). Review Cayzu Help Desk : Overview & Pricing
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$7.00
Cayzu Help Desk Review
Cayzu Help Desk is an excellent help desk SaaS software to trust for your company or business.
Ease of use
9.40
Functionnality
9.40
Integrations
9.40
Customer support
9.40
Value for money
9.40
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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9.4/10

NetHelpDesk

NetHelpDesk is a Help Desk Software. Price : $29 (free trial available). Review NetHelpDesk : Overview & Pricing
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$29.00
NetHelpDesk Review
NetHelpDesk is an excellent help desk SaaS software to recommend for your company or business.
Ease of use
9.40
Functionnality
9.40
Integrations
9.40
Customer support
9.40
Value for money
9.40
PROS:
  • https://www.nethelpdesk.com/features.htm
CONS:
  • Custom integrations can come at a price
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8.6/10

Faveo HELPDESK

Faveo HELPDESK is a Help Desk Software. Price : $1. Review Faveo HELPDESK : Overview & Pricing
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Faveo HELPDESK Review
Faveo HELPDESK is a very popular help desk SaaS software to advise for your company or business.
Ease of use
8.60
Functionnality
8.60
Integrations
8.60
Customer support
8.60
Value for money
8.60
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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9.2/10

CommBox

CommBox is a Help Desk Software (free trial available). Review CommBox : Overview & Pricing
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CommBox Review
CommBox is an excellent help desk SaaS software to know for your company or business.
Ease of use
9.20
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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8.6/10

WebsiteAlive

WebsiteAlive is a Help Desk Software. Price : $30 (free trial available). Review WebsiteAlive : Overview & Pricing
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$30.00
WebsiteAlive Review
WebsiteAlive is a very popular help desk SaaS software to trust for your company or business.
Ease of use
8.60
Functionnality
8.60
Integrations
8.60
Customer support
8.60
Value for money
8.60
PROS:
  • Call me
CONS:
  • Custom integrations can come at a price
Recommended
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10/10

EvantoDesk

EvantoDesk is a Help Desk Software. Price : $15 (free trial available). Review EvantoDesk : Overview & Pricing
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$15.00
EvantoDesk Review
EvantoDesk is a great help desk SaaS software to advise for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • Ticket processing workflows enable automation of actions, including ticket assignment and prioritization.
CONS:
  • Custom integrations can come at a price
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9.6/10

Botup

Botup is a Help Desk Software. Price : $10 (free trial available). Review Botup : Overview & Pricing
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$9.00
Botup Review
Botup is a great help desk SaaS software to advise for your company or business.
Ease of use
9.60
Functionnality
7.80
Integrations
7.80
Customer support
7.80
Value for money
7.80
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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9/10

CRMdesk

CRMdesk is a Help Desk Software. Price : $49 (free trial available). Review CRMdesk : Overview & Pricing
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$49.00
CRMdesk Review
CRMdesk is an excellent help desk SaaS software to advise for your company or business.
Ease of use
9.00
Functionnality
9.00
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • worldwide availability
CONS:
  • Custom integrations can come at a price
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9.2/10

Mojo Help Desk

Mojo Help Desk is a Help Desk Software. Price : $29 (free trial available). Review Mojo Help Desk : Overview & Pricing
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$29.00
Mojo Help Desk Review
Mojo Help Desk is an excellent help desk SaaS software to know for your company or business.
Ease of use
9.20
Functionnality
8.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • A customer support, back-end support, issue tracking, and ticket tracking application that is fully integrated with Google Apps and allows you to centralize, assign, and track user requests
CONS:
  • Custom integrations can come at a price
Popular
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10/10

Giva

Giva is a Help Desk Software. Price : $29 (free trial available). Review Giva : Overview & Pricing
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$29.00
Giva Review
Giva is a great help desk SaaS software to trust for your company or business.
Ease of use
10.00
Functionnality
8.60
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • Giva offers an intuitive, easy-to-use design that can be implemented in days and requires only an hour of training.
CONS:
  • Custom integrations can come at a price
Recommended
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9.8/10

MyHub

MyHub is a Help Desk Software. Price : $130 (free trial available). Review MyHub : Overview & Pricing
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$130.00
MyHub Review
MyHub is a great help desk SaaS software to advise for your company or business.
Ease of use
9.80
Functionnality
9.20
Integrations
9.60
Customer support
9.60
Value for money
9.60
PROS:
  • Set up and customize an intranet in minutes - no IT experience required!
CONS:
  • Not always the cheapest option
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9.4/10

SABIO

SABIO is a Help Desk Software. Price : $12 (free trial available). Review SABIO : Overview & Pricing
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$12.00
SABIO Review
SABIO is an excellent help desk SaaS software to recommend for your company or business.
Ease of use
9.40
Functionnality
8.80
Integrations
9.40
Customer support
9.40
Value for money
9.40
PROS:
  • WISE includes built-in templates, allowing publishers to build click-through knowledge trees effectively and efficiently.
CONS:
  • Custom integrations can come at a price
Recommended
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9.8/10

CheckMate

CheckMate is a Help Desk Software. Price : $17 (free trial available). Review CheckMate : Overview & Pricing
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$17.00
CheckMate Review
CheckMate is a great help desk SaaS software to advise for your company or business.
Ease of use
9.80
Functionnality
9.40
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price

Why use Help Desk Software ?

What are the key features and benefits of Help Desk Software ?

  • IT Asset Management
  • Network Monitoring and Management
  • Knowledge Management
  • Configuration Management
  • Service catalog management
  • License management
  • Remote access and control
  • Impact analysis tools
  • License management service level agreements
  • ITIL compatibility

What are the Cons of Help Desk Software ?

  • Data hosting: not necessarily stored in your country (server abroad)
  • Installation & Maintenance: it is preferable to call on an IT integrator
  • Technical support: it is preferable to train employees when changing software packages
  • Security & Confidentiality: you must trust the publisher of the solution
  • Price: multiplying subscription software can be costly for the company


Best Help Desk Software: Reviews Pricing Comparison Alternatives

Best Help Desk Software: Reviews Pricing Comparison Alternatives

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