Help Desk Software
AzureDesk is a Help Desk Software. Price : $5 (free trial available). Review AzureDesk : Overview & Pricing
★★★★★
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$5.00
AzureDesk Review
AzureDesk is an excellent help desk SaaS software to know for your company or business. PROS:
- Let customers first search for answers to support questions in the AzureDesk customer quick search self-service portal.
CONS:
- Custom integrations can come at a price
LiveEngage is a Help Desk Software. Price : $49 (free trial available). Review LiveEngage : Overview & Pricing
★★★★★
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$49.00
LiveEngage Review
LiveEngage is an excellent help desk SaaS software to recommend for your company or business. PROS:
- LivePerson helps you:
CONS:
- Custom integrations can come at a price
Vision Helpdesk is a Help Desk Software. Price : $8 (free trial available). Review Vision Helpdesk : Overview & Pricing
★★★★★
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$8.00
Vision Helpdesk Review
Vision Helpdesk is an excellent help desk SaaS software to recommend for your company or business. PROS:
- Serving more than 15,000 businesses
CONS:
- Custom integrations can come at a price
Jitbit Helpdesk is a Help Desk Software. Price : $24 (free trial available). Review Jitbit Helpdesk : Overview & Pricing
★★★★★
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$24.00
Jitbit Helpdesk Review
Jitbit Helpdesk is an excellent help desk SaaS software to advise for your company or business. PROS:
- Support Widget - Place a few lines of JavaScript on your website to embed a support form on your web pages.
CONS:
- Custom integrations can come at a price
Category Leader
Supportbench is a Help Desk Software. Price : $20 (free trial available). Review Supportbench : Overview & Pricing
★★★★★
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$20.00
Supportbench Review
Supportbench is a great help desk SaaS software to advise for your company or business. PROS:
- Customer Management
CONS:
- Custom integrations can come at a price
AssetCloud is a Help Desk Software. Price : $2 (free trial available). Review AssetCloud : Overview & Pricing
★★★★★
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$1.00
AssetCloud Review
AssetCloud is an excellent help desk SaaS software to trust for your company or business. PROS:
- AssetCloud's report suite provides users with 25 predefined common reports that help make critical business decisions.
CONS:
- Custom integrations can come at a price
ConnectWise Manage is a Help Desk Software (free trial available). Review ConnectWise Manage : Overview & Pricing
★★★★★
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ConnectWise Manage Review
ConnectWise Manage is an excellent help desk SaaS software to advise for your company or business. PROS:
- Billing and Invoicing - Use ConnectWise Manage smart contract management to manage service contracts with agreement automation
CONS:
- Not always the cheapest option
ServiceNow is a Help Desk Software. Price : $100 (free trial available). Review ServiceNow : Overview & Pricing
★★★★★
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$100.00
ServiceNow Review
ServiceNow is an excellent help desk SaaS software to trust for your company or business. PROS:
- IT Service Automation: A solution for asset management, change and release management, configuration management, incident management, IT cost management, problem management, and a service catalog.
CONS:
- Not always the cheapest option
Popular
Voiptime Cloud is a Help Desk Software. Price : $70 (free trial available). Review Voiptime Cloud : Overview & Pricing
★★★★★
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$70.00
Voiptime Cloud Review
Voiptime Cloud is a great help desk SaaS software to recommend for your company or business. PROS:
- Complete enterprise-grade contact center solution;
CONS:
- Custom integrations can come at a price
Popular
Casengo is a Help Desk Software. Price : $29 (free trial available). Review Casengo : Overview & Pricing
★★★★★
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$29.00
Casengo Review
Casengo is a great help desk SaaS software to trust for your company or business. PROS:
- Increase customer satisfaction by answering questions faster and better than ever through email, live chat, and social media.
CONS:
- Custom integrations can come at a price
Top
chat.io is a Help Desk Software. Price : $10 (free trial available). Review chat.io : Overview & Pricing
★★★★★
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$10.00
chat.io Review
chat.io is a great help desk SaaS software to recommend for your company or business. PROS:
- Increase conversion rates by giving online visitors instant access to sales and support teams while they're still browsing.
CONS:
- Custom integrations can come at a price
SpiceCSM is a Help Desk Software. Price : $45. Review SpiceCSM : Overview & Pricing
★★★★★
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$45.00
SpiceCSM Review
SpiceCSM is a popular help desk SaaS software to test for your company or business. PROS:
- Reduced training costs
CONS:
- Custom integrations can come at a price
Top
Brand Embassy is a Help Desk Software (free trial available). Review Brand Embassy : Overview & Pricing
★★★★★
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Brand Embassy Review
Brand Embassy is a great help desk SaaS software to recommend for your company or business. PROS:
- social media customer service
CONS:
- Not always the cheapest option
Velaro is a Help Desk Software. Price : $20 (free trial available). Review Velaro : Overview & Pricing
★★★★★
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$19.00
Velaro Review
Velaro is an excellent help desk SaaS software to trust for your company or business. PROS:
- Velaro includes comprehensive reporting tools, providing users with valuable and actionable insights into customer service and sales performance.
CONS:
- Custom integrations can come at a price
Solvvy is a Help Desk Software (free trial available). Review Solvvy : Overview & Pricing
★★★★★
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Solvvy Review
Solvvy is an excellent help desk SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
osTicket is a Help Desk Software. Price : $9 (free trial available). Review osTicket : Overview & Pricing
★★★★★
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$9.00
osTicket Review
osTicket is an excellent help desk SaaS software to know for your company or business. PROS:
- Custom Fields - Create custom fields, forms, and lists that can be added to each web ticket or for specific help topics.
CONS:
- Custom integrations can come at a price
Popular
ProProfs Help Desk is a Help Desk Software. Price : $49 (free trial available). Review ProProfs Help Desk : Overview & Pricing
★★★★★
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$49.00
ProProfs Help Desk Review
ProProfs Help Desk is a great help desk SaaS software to recommend for your company or business. PROS:
- Filters to sort by tags, milestones, assigned, priorities and status
CONS:
- Custom integrations can come at a price
Popular
livepro is a Help Desk Software. Price : $25 (free trial available). Review livepro : Overview & Pricing
★★★★★
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$25.00
livepro Review
livepro is a great help desk SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Web Help Desk is a Help Desk Software. Price : $575. Review Web Help Desk : Overview & Pricing
★★★★★
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$575.00
Web Help Desk Review
Web Help Desk is a very popular help desk SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
SapphireIMS is a Help Desk Software. Price : $1500 (free trial available). Review SapphireIMS : Overview & Pricing
★★★★★
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$1,500.00
SapphireIMS Review
SapphireIMS is an excellent help desk SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Category Leader
Everest is a Help Desk Software. Review Everest : Overview & Pricing
★★★★★
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Everest Review
Everest is a great help desk SaaS software to recommend for your company or business. PROS:
- Everest is a customizable on-premises or cloud-hosted solution that provides quality assurance and complaint management capabilities to increase customer loyalty and improve service quality.
CONS:
- Not always the cheapest option
Userreport is a Help Desk Software (free trial available). Review Userreport : Overview & Pricing
★★★★★
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Userreport Review
Userreport is an excellent help desk SaaS software to recommend for your company or business. PROS:
- UserReport uses the Social Click Map feature, allowing users to clearly see how click patterns differ between different demographic groups.
CONS:
- Not always the cheapest option
Top
Pageproofer is a Help Desk Software. Price : $15. Review Pageproofer : Overview & Pricing
★★★★★
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$15.00
Pageproofer Review
Pageproofer is a great help desk SaaS software to trust for your company or business. PROS:
- Most web development projects do not use any issue or feedback tracking software
CONS:
- Custom integrations can come at a price
Akita is a Help Desk Software. Price : $100. Review Akita : Overview & Pricing
★★★★★
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$100.00
Akita Review
Akita is an easy-to-use help desk SaaS software to trust for your company or business. PROS:
- Get account status insights and identify at-risk customers with Akita's advanced health scoring system.
CONS:
- Not always the cheapest option
Why use Help Desk Software ?
What are the key features and benefits of Help Desk Software ?
- IT Asset Management
- Network Monitoring and Management
- Knowledge Management
- Configuration Management
- Service catalog management
- License management
- Remote access and control
- Impact analysis tools
- License management service level agreements
- ITIL compatibility
What are the Cons of Help Desk Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Help Desk Software: Reviews Pricing Comparison Alternatives