Customer Service & Support Software
Intellicon is a Help Desk Software. Review Intellicon : Overview & Pricing
★★★★★
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Intellicon Review
Intellicon is a decent help desk SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
BusinessLine - BL2016 is a Help Desk Software. Review BusinessLine - BL2016 : Overview & Pricing
★★★★★
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BusinessLine - BL2016 Review
BusinessLine - BL2016 is a decent help desk SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Bicycle AI is a Virtual Agents Software. Review Bicycle AI : Overview & Pricing
★★★★★
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Bicycle AI Review
Bicycle AI is a decent virtual agents SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Cisco SNTC is a Consumer Video Chat Software. Review Cisco SNTC : Overview & Pricing
★★★★★
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Cisco SNTC Review
Cisco SNTC is a decent consumer video chat SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Zendesk Help Desk is a Help Desk Software. Review Zendesk Help Desk : Overview & Pricing
★★★★★
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Zendesk Help Desk Review
Zendesk Help Desk is a decent help desk SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Forethought AI is a Help Desk Software. Review Forethought AI : Overview & Pricing
★★★★★
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Forethought AI Review
Forethought AI is a simple help desk SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
FriendlySky is a Help Desk Software (free trial available). Review FriendlySky : Overview & Pricing
★★★★★
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FriendlySky Review
FriendlySky is a decent help desk SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Vtiger Help Desk is a Help Desk Software. Price : $10. Review Vtiger Help Desk : Overview & Pricing
★★★★★
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$10.00
Vtiger Help Desk Review
Vtiger Help Desk is a decent help desk SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
GetHelp is a Help Desk Software. Review GetHelp : Overview & Pricing
★★★★★
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GetHelp Review
GetHelp is a simple help desk SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Chat Center is a Mobile Support Software. Review Chat Center : Overview & Pricing
★★★★★
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Chat Center Review
Chat Center is a decent mobile support SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
EasyChannel is a Help Desk Software. Price : $29 (free trial available). Review EasyChannel : Overview & Pricing
★★★★★
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$29.00
EasyChannel Review
EasyChannel is a simple help desk SaaS software to consider for your company or business. PROS:
- Email templates
CONS:
- Custom integrations can come at a price
Cobrowsing.me is an Assisted Browsing Software. Review Cobrowsing.me : Overview & Pricing
★★★★★
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Cobrowsing.me Review
Cobrowsing.me is a decent assisted browsing SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
BoldDesk is a Help Desk Software. Price : $10 (free trial available). Review BoldDesk : Overview & Pricing
★★★★★
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$10.00
BoldDesk Review
BoldDesk is a decent help desk SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
LogMeIn Backup is a Remote Customer Support Software. Review LogMeIn Backup : Overview & Pricing
★★★★★
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LogMeIn Backup Review
LogMeIn Backup is a decent remote customer support SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
24-7 Live Chat is a Virtual Agents Software. Review 24-7 Live Chat : Overview & Pricing
★★★★★
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24-7 Live Chat Review
24-7 Live Chat is a decent virtual agents SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Kylie.ai is a Customer Automation Software. Review Kylie.ai : Overview & Pricing
★★★★★
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Kylie.ai Review
Kylie.ai is a decent customer automation SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Klick2Contact is a Help Desk Software. Review Klick2Contact : Overview & Pricing
★★★★★
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Klick2Contact Review
Klick2Contact is a decent help desk SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Kiodesk is a Help Desk Software. Price : $0. Review Kiodesk : Overview & Pricing
★★★★★
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Free!
Kiodesk Review
Kiodesk is a simple help desk SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
KeyDelivery is a Customer Service & Support Software. Price : $9 (free trial available). Review KeyDelivery : Overview & Pricing
★★★★★
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$9.00
KeyDelivery Review
KeyDelivery is a well known customer service & support SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Kapdesk is a Help Desk Software. Review Kapdesk : Overview & Pricing
★★★★★
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Kapdesk Review
Kapdesk is a decent help desk SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Category Leader
Kait is a Help Desk Software. Price : $129. Review Kait : Overview & Pricing
★★★★★
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$129.00
Kait Review
Kait is a great help desk SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Justclarify is a Help Desk Software. Price : $59 (free trial available). Review Justclarify : Overview & Pricing
★★★★★
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$59.00
Justclarify Review
Justclarify is a simple help desk SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
JSupportDesk is a Help Desk Software. Review JSupportDesk : Overview & Pricing
★★★★★
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JSupportDesk Review
JSupportDesk is a decent help desk SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Jikoo is a Help Desk Software. Price : $8 (free trial available). Review Jikoo : Overview & Pricing
★★★★★
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$7.00
Jikoo Review
Jikoo is a very popular help desk SaaS software to know for your company or business. PROS:
- live chat
CONS:
- Custom integrations can come at a price
Why use Customer Service & Support Software ?
What are the key features and benefits of Customer Service & Support Software ?
- Knowledge Management System
- Self-Service
- Reports
- Mobile Support
- Level Agreement Management Service
- Remote Support
- Engagements and Qualified Leads
- Browse and Create Articles
- Responsive Design
- Exploitable Content Information
What are the Cons of Customer Service & Support Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Customer Service & Support Software: Reviews Pricing Comparison Alternatives