Customer Service & Support Software
GuideMe by EdCast is a Customer Self-Service Software. Review GuideMe by EdCast : Overview & Pricing
★★★★★
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GuideMe by EdCast Review
GuideMe by EdCast is a decent customer self-service SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Gorelo is a Help Desk Software. Price : $0. Review Gorelo : Overview & Pricing
★★★★★
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Free!
Gorelo Review
Gorelo is a decent help desk SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Global Ticket is a Help Desk Software. Price : $1. Review Global Ticket : Overview & Pricing
★★★★★
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Free!
Global Ticket Review
Global Ticket is a decent help desk SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Free Help Desk is a Help Desk Software. Review Free Help Desk : Overview & Pricing
★★★★★
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Free Help Desk Review
Free Help Desk is a decent help desk SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ClearlyHere is a Help Desk Software. Review ClearlyHere : Overview & Pricing
★★★★★
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ClearlyHere Review
ClearlyHere is a decent help desk SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Fielda is a Customer Service & Support Software. Price : $15 (free trial available). Review Fielda : Overview & Pricing
★★★★★
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$15.00
Fielda Review
Fielda is a well known customer service & support SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Experian Single Customer View is a Single Customer View Software. Review Experian Single Customer View : Overview & Pricing
★★★★★
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Experian Single Customer View Review
Experian Single Customer View is a decent single customer view SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
eTicket is a Help Desk Software. Review eTicket : Overview & Pricing
★★★★★
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eTicket Review
eTicket is a decent help desk SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
EngageBay Helpdesk System is a Help Desk Software. Price : $0. Review EngageBay Helpdesk System : Overview & Pricing
★★★★★
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Free!
EngageBay Helpdesk System Review
EngageBay Helpdesk System is a simple help desk SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Eloquent Labs is a Virtual Agents Software. Review Eloquent Labs : Overview & Pricing
★★★★★
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Eloquent Labs Review
Eloquent Labs is a decent virtual agents SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
eGain Cobrowse is an Assisted Browsing Software. Review eGain Cobrowse : Overview & Pricing
★★★★★
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eGain Cobrowse Review
eGain Cobrowse is a decent assisted browsing SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
eGain Virtual Assistant is a Virtual Agents Software. Review eGain Virtual Assistant : Overview & Pricing
★★★★★
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eGain Virtual Assistant Review
eGain Virtual Assistant is a decent virtual agents SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
due.work is a Help Desk Software. Price : $49 (free trial available). Review due.work : Overview & Pricing
★★★★★
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$49.00
due.work Review
due.work is an excellent help desk SaaS software to trust for your company or business. PROS:
- Help companies make better product decisions.
CONS:
- Custom integrations can come at a price
Dobility is a Help Desk Software. Review Dobility : Overview & Pricing
★★★★★
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Dobility Review
Dobility is a decent help desk SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
CX Company is a Social Media Support Software. Review CX Company : Overview & Pricing
★★★★★
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CX Company Review
CX Company is a decent social media support SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
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DG Card is a Customer Service & Support Software. Price : $9 (free trial available). Review DG Card : Overview & Pricing
★★★★★
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$9.00
DG Card Review
DG Card is a great customer service & support SaaS software to advise for your company or business. PROS:
- The SaaS solution for old school business cards.
CONS:
- Custom integrations can come at a price
Desk365 is a Help Desk Software. Price : $10. Review Desk365 : Overview & Pricing
★★★★★
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$10.00
Desk365 Review
Desk365 is a simple help desk SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
DeskOne is a Customer Service & Support Software. Price : $40. Review DeskOne : Overview & Pricing
★★★★★
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$40.00
DeskOne Review
DeskOne is a decent customer service & support SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
DeepDesk is a Help Desk Software (free trial available). Review DeepDesk : Overview & Pricing
★★★★★
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DeepDesk Review
DeepDesk is a decent help desk SaaS software to test for your company or business. PROS:
- Service management that customizes the types of service requests
CONS:
- Not always the cheapest option
DataKnowl is a Customer Service & Support Software. Price : $8 (free trial available). Review DataKnowl : Overview & Pricing
★★★★★
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$8.00
DataKnowl Review
DataKnowl is a well known customer service & support SaaS software to experiment for your company or business. PROS:
- Optimization and automation of customer service and engagement.
CONS:
- Custom integrations can come at a price
CustomerX is a Customer Service & Support Software. Review CustomerX : Overview & Pricing
★★★★★
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CustomerX Review
CustomerX is a decent customer service & support SaaS software to examine for your company or business. PROS:
- Expansion (up-selling and cross-selling)
CONS:
- Custom integrations can come at a price
HelpSite is a Help Desk Software. Price : $15. Review HelpSite : Overview & Pricing
★★★★★
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$14.00
HelpSite Review
HelpSite is a very popular help desk SaaS software to trust for your company or business. PROS:
- Create a public support site with FAQs for your customers
CONS:
- Custom integrations can come at a price
Copointer is a Help Desk Software (free trial available). Review Copointer : Overview & Pricing
★★★★★
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Copointer Review
Copointer is a very popular help desk SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Continuum Help Desk is a Help Desk Software. Review Continuum Help Desk : Overview & Pricing
★★★★★
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Continuum Help Desk Review
Continuum Help Desk is a decent help desk SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Why use Customer Service & Support Software ?
What are the key features and benefits of Customer Service & Support Software ?
- Knowledge Management System
- Self-Service
- Reports
- Mobile Support
- Level Agreement Management Service
- Remote Support
- Engagements and Qualified Leads
- Browse and Create Articles
- Responsive Design
- Exploitable Content Information
What are the Cons of Customer Service & Support Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Customer Service & Support Software: Reviews Pricing Comparison Alternatives