Customer Service & Support Software
AnswerIQ is a Customer Service & Support Software (free trial available). Review AnswerIQ : Overview & Pricing
★★★★★
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AnswerIQ Review
AnswerIQ is a decent customer service & support SaaS software to consider for your company or business. PROS:
- Take the drudgery out of life for hard-working customer service agents
CONS:
- Custom integrations can come at a price
Diggle is a Customer Service & Support Software. Price : $0. Review Diggle : Overview & Pricing
★★★★★
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Free!
Diggle Review
Diggle is a decent customer service & support SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Amazon AWS Support is a Customer Self-Service Software. Review Amazon AWS Support : Overview & Pricing
★★★★★
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Amazon AWS Support Review
Amazon AWS Support is a decent customer self-service SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
AlphaCX is a Customer Service & Support Software. Price : $15 (free trial available). Review AlphaCX : Overview & Pricing
★★★★★
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$15.00
AlphaCX Review
AlphaCX is a decent customer service & support SaaS software to try for your company or business. PROS:
- Efficiently manage customer data from multiple sources.
CONS:
- Custom integrations can come at a price
Aisera AI Customer Service is a Help Desk Software (free trial available). Review Aisera AI Customer Service : Overview & Pricing
★★★★★
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Aisera AI Customer Service Review
Aisera AI Customer Service is a very popular help desk SaaS software to recommend for your company or business. PROS:
- More than 200 integrations with ticketing, knowledge and IAM systems
CONS:
- Not always the cheapest option
Adereso Helpdesk is a Help Desk Software. Price : $49 (free trial available). Review Adereso Helpdesk : Overview & Pricing
★★★★★
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$49.00
Adereso Helpdesk Review
Adereso Helpdesk is a simple help desk SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Hubtype Desk is a Help Desk Software. Review Hubtype Desk : Overview & Pricing
★★★★★
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Hubtype Desk Review
Hubtype Desk is a decent help desk SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Heywire Live Text Agent is a Mobile Support Software. Review Heywire Live Text Agent : Overview & Pricing
★★★★★
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Heywire Live Text Agent Review
Heywire Live Text Agent is a decent mobile support SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
79ecommerce is a Help Desk Software. Review 79ecommerce : Overview & Pricing
★★★★★
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79ecommerce Review
79ecommerce is a decent help desk SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
360dialog WhatsApp Business API is a Help Desk Software. Price : $150. Review 360dialog WhatsApp Business API : Overview & Pricing
★★★★★
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$150.00
360dialog WhatsApp Business API Review
360dialog WhatsApp Business API is an excellent help desk SaaS software to know for your company or business. PROS:
- WhatsApp API: Your direct access to the WhatsApp Business API to send and receive messages and notifications.
CONS:
- Not always the cheapest option
Helpdesk Office is a Help Desk Software. Review Helpdesk Office : Overview & Pricing
★★★★★
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Helpdesk Office Review
Helpdesk Office is a decent help desk SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Customer Support Suite is a Customer Service & Support Software. Review Customer Support Suite : Overview & Pricing
★★★★★
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Customer Support Suite Review
Customer Support Suite is a decent customer service & support SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
AlphaBlues is a Customer Service & Support Software. Review AlphaBlues : Overview & Pricing
★★★★★
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AlphaBlues Review
AlphaBlues is a decent customer service & support SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
iKode HelpDesk X is a Help Desk Software. Review iKode HelpDesk X : Overview & Pricing
★★★★★
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iKode HelpDesk X Review
iKode HelpDesk X is a decent help desk SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
IGTech365 is a Help Desk Software. Review IGTech365 : Overview & Pricing
★★★★★
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IGTech365 Review
IGTech365 is a decent help desk SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
HelpDeskAdvanced is a Help Desk Software. Review HelpDeskAdvanced : Overview & Pricing
★★★★★
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HelpDeskAdvanced Review
HelpDeskAdvanced is a decent help desk SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Facil HelpDesk is a Help Desk Software. Review Facil HelpDesk : Overview & Pricing
★★★★★
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Facil HelpDesk Review
Facil HelpDesk is a decent help desk SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Clohc Review
Clohc is a decent help desk SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Apizee Diag Help Desk is a Help Desk Software. Review Apizee Diag Help Desk : Overview & Pricing
★★★★★
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Apizee Diag Help Desk Review
Apizee Diag Help Desk is a decent help desk SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Knowledge Center is a Help Desk Software. Review Knowledge Center : Overview & Pricing
★★★★★
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Knowledge Center Review
Knowledge Center is a decent help desk SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Why use Customer Service & Support Software ?
What are the key features and benefits of Customer Service & Support Software ?
- Knowledge Management System
- Self-Service
- Reports
- Mobile Support
- Level Agreement Management Service
- Remote Support
- Engagements and Qualified Leads
- Browse and Create Articles
- Responsive Design
- Exploitable Content Information
What are the Cons of Customer Service & Support Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
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