Call Center Software
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LeadDesk is a Call Center Software. Price : $89 (free trial available). Review LeadDesk : Overview & Pricing
★★★★★
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$89.00
LeadDesk Review
LeadDesk is a great call center SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ICTBroadcast is a Call Center Software. Price : $20 (free trial available). Review ICTBroadcast : Overview & Pricing
★★★★★
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$20.00
ICTBroadcast Review
ICTBroadcast is an easy-to-use call center SaaS software to recommend for your company or business. PROS:
- Support for unified communications.
CONS:
- Custom integrations can come at a price
Category Leader
Newfies-Dialer is a Call Center Software. Price : $199 (free trial available). Review Newfies-Dialer : Overview & Pricing
★★★★★
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$199.00
Newfies-Dialer Review
Newfies-Dialer is a great call center SaaS software to recommend for your company or business. PROS:
- Newfies-Dialer automatically detects if a caller or voicemail system has answered a call and can be configured to hang up or leave a message if a voicemail message is detected.
CONS:
- Not always the cheapest option
Sabienzia is a Call Center Software. Price : $15 (free trial available). Review Sabienzia : Overview & Pricing
★★★★★
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$15.00
Sabienzia Review
Sabienzia is an excellent call center SaaS software to trust for your company or business. PROS:
- Modern digital engagement with customers
CONS:
- Custom integrations can come at a price
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VHT Callback is a Call Center Software. Review VHT Callback : Overview & Pricing
★★★★★
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VHT Callback Review
VHT Callback is a great call center SaaS software to recommend for your company or business. PROS:
- VHT Cloud provides organizations with virtual queuing technology that gives callers alternatives to waiting on hold, eliminating frustration.
CONS:
- Not always the cheapest option
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VoiceGuide IVR is a Call Center Software. Price : $99 (free trial available). Review VoiceGuide IVR : Overview & Pricing
★★★★★
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$99.00
VoiceGuide IVR Review
VoiceGuide IVR is a great call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
MiContact Center is a Call Center Software. Review MiContact Center : Overview & Pricing
★★★★★
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MiContact Center Review
MiContact Center is an easy-to-use call center SaaS software to know for your company or business. PROS:
- Full contact center functionality - including inbound and ACD, outbound dialing including preview, progressive and predictive, and CTI (computer telephony integration) and IVR.
CONS:
- Not always the cheapest option
Voxco IVR is a Call Center Software. Review Voxco IVR : Overview & Pricing
★★★★★
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Voxco IVR Review
Voxco IVR is an excellent call center SaaS software to recommend for your company or business. PROS:
- better productivity
CONS:
- Not always the cheapest option
OneContact CC is a Call Center Software (free trial available). Review OneContact CC : Overview & Pricing
★★★★★
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OneContact CC Review
OneContact CC is an excellent call center SaaS software to recommend for your company or business. PROS:
- Get integrated communications management to resolve customer inquiries and issues, including voice, video, email, instant messaging, social media (Facebook and Twitter), and Skype.
CONS:
- Not always the cheapest option
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AireContact is a Call Center Software. Review AireContact : Overview & Pricing
★★★★★
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AireContact Review
AireContact is a great call center SaaS software to advise for your company or business. PROS:
- Multi-Channel ACD Features: Includes call routing, queuing, waiting announcements, agent call distribution, and real-time performance data.
CONS:
- Not always the cheapest option
Genesys PureCloud is a Call Center Software. Price : $12. Review Genesys PureCloud : Overview & Pricing
★★★★★
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$12.00
Genesys PureCloud Review
Genesys PureCloud is a fluid call center SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
8x8 Cloud Contact Center is a Call Center Software. Review 8x8 Cloud Contact Center : Overview & Pricing
★★★★★
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8x8 Cloud Contact Center Review
8x8 Cloud Contact Center is an easy-to-use call center SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Avatar Dialler is a Call Center Software. Price : $15. Review Avatar Dialler : Overview & Pricing
★★★★★
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$15.00
Avatar Dialler Review
Avatar Dialler is an easy-to-use call center SaaS software to recommend for your company or business. PROS:
- Predictive Dialer
CONS:
- Custom integrations can come at a price
Cloud Call Center is a Call Center Software. Review Cloud Call Center : Overview & Pricing
★★★★★
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Cloud Call Center Review
Cloud Call Center is an easy-to-use call center SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Cisco packaged contact center is a Call Center Software. Review Cisco packaged contact center : Overview & Pricing
★★★★★
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Cisco packaged contact center Review
Cisco packaged contact center is a fluid call center SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
CorvisaOne is a Call Center Software. Review CorvisaOne : Overview & Pricing
★★★★★
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CorvisaOne Review
CorvisaOne is a fluid call center SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
CXM Review
CXM is an excellent call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Advisor is a Call Center Software. Review Advisor : Overview & Pricing
★★★★★
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Advisor Review
Advisor is an excellent call center SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Kiamo is a Call Center Software. Review Kiamo : Overview & Pricing
★★★★★
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Kiamo Review
Kiamo is a fluid call center SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Cloud Contact Center is a Call Center Software (free trial available). Review Cloud Contact Center : Overview & Pricing
★★★★★
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Cloud Contact Center Review
Cloud Contact Center is a fluid call center SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Recommended
Dial800 is a Call Center Software. Price : $50. Review Dial800 : Overview & Pricing
★★★★★
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$50.00
Dial800 Review
Dial800 is a great call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
8x8 Contact Center is a Call Center Software. Price : $0 (free trial available). Review 8x8 Contact Center : Overview & Pricing
★★★★★
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Free!
8x8 Contact Center Review
8x8 Contact Center is an easy-to-use call center SaaS software to advise for your company or business. PROS:
- 8x8 helps increase productivity by replacing manual dialing with predictive and progressive outgoing dialing.
CONS:
- Custom integrations can come at a price
Alvaria CX Suite is a Call Center Software. Review Alvaria CX Suite : Overview & Pricing
★★★★★
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Alvaria CX Suite Review
Alvaria CX Suite is an easy-to-use call center SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Alvaria Quality is a Call Center Software. Review Alvaria Quality : Overview & Pricing
★★★★★
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Alvaria Quality Review
Alvaria Quality is an excellent call center SaaS software to know for your company or business. PROS:
- Alvaria's main quality differentiators:
CONS:
- Custom integrations can come at a price
Why use Call Center Software ?
What are the key features and benefits of Call Center Software ?
- Automatic call distribution
- Interactive voice response
- Computer telephony integration
- Automatic dialers
- Organize and prioritize service tickets
- Expert directory
- Subscription-based notifications
- ITSM collaboration and documentation
- Ticket creation and submission
- Reply to ticket
What are the Cons of Call Center Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Call Center Software: Reviews Pricing Comparison Alternatives