Customer Management Software
Guestmeter is a Customer Feedback Software. Price : $49 (free trial available). Review Guestmeter : Overview & Pricing
★★★★★
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$49.00
Guestmeter Review
Guestmeter is a popular customer feedback SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Zoho Support is a Help Desk Software. Price : $25. Review Zoho Support : Overview & Pricing
★★★★★
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$25.00
Zoho Support Review
Zoho Support is an excellent help desk SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Abhisi is a Help Desk Software. Price : $9 (free trial available). Review Abhisi : Overview & Pricing
★★★★★
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$9.00
Abhisi Review
Abhisi is a very popular help desk SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Top
Cayzu is a Help Desk Software. Price : $4 (free trial available). Review Cayzu : Overview & Pricing
★★★★★
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$4.00
Cayzu Review
Cayzu is a great help desk SaaS software to advise for your company or business. PROS:
- Cayzu offers an easy way to manage all support requests from a single cloud portal, whether they come from phone, email, Facebook, Twitter or even mobile devices.
CONS:
- Custom integrations can come at a price
Repuso is an User Satisfaction Software. Price : $12 (free trial available). Review Repuso : Overview & Pricing
★★★★★
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$12.00
Repuso Review
Repuso is an excellent user satisfaction SaaS software to recommend for your company or business. PROS:
- Repuesto monitors Facebook, Instagram, Twitter, iTunes, Google Play, and Zendesk for customer reviews.
CONS:
- Custom integrations can come at a price
typedesk is a Customer Service & Support Software. Price : $5 (free trial available). Review typedesk : Overview & Pricing
★★★★★
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$5.00
typedesk Review
typedesk is a decent customer service & support SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
TimelinesAI is a Customer Management Software. Price : $10 (free trial available). Review TimelinesAI : Overview & Pricing
★★★★★
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$10.00
TimelinesAI Review
TimelinesAI is an excellent customer management SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Top
Stamped.io is a Review Management Software. Price : $19 (free trial available). Review Stamped.io : Overview & Pricing
★★★★★
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$19.00
Stamped.io Review
Stamped.io is a great review management SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
bbPress Review
bbPress is a decent forum SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Adobe Test & Target is a Sales Engagement Platform Software. Review Adobe Test & Target : Overview & Pricing
★★★★★
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Adobe Test & Target Review
Adobe Test & Target is a decent sales engagement platform SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Microsoft Dynamics 365 for Customer Service is a Customer Self-Service Software. Review Microsoft Dynamics 365 for Customer Service : Overview & Pricing
★★★★★
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Microsoft Dynamics 365 for Customer Service Review
Microsoft Dynamics 365 for Customer Service is a decent customer self-service SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Google Website Optimizer is a Sales Engagement Platform Software. Review Google Website Optimizer : Overview & Pricing
★★★★★
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Google Website Optimizer Review
Google Website Optimizer is a decent sales engagement platform SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
HelpWire is a Remote Customer Support Software. Price : $699 (free trial available). Review HelpWire : Overview & Pricing
★★★★★
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$699.00
HelpWire Review
HelpWire is an excellent remote customer support SaaS software to advise for your company or business. PROS:
- Diagnose, control and repair your customers' equipment remotely.
CONS:
- Custom integrations can come at a price
Kofax Customer Communications Manager is a Customer Satisfaction Software. Review Kofax Customer Communications Manager : Overview & Pricing
★★★★★
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Kofax Customer Communications Manager Review
Kofax Customer Communications Manager is a decent customer satisfaction SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Google Conversion Tracking is a Sales Engagement Platform Software. Review Google Conversion Tracking : Overview & Pricing
★★★★★
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Google Conversion Tracking Review
Google Conversion Tracking is a decent sales engagement platform SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Popular
Buffer Reply is a Social Media Support Software. Price : $0. Review Buffer Reply : Overview & Pricing
★★★★★
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Free!
Buffer Reply Review
Buffer Reply is a great social media support SaaS software to trust for your company or business. PROS:
- More than 600 images
CONS:
- Custom integrations can come at a price
Zoho Servicedesk Plus is a Help Desk Software. Review Zoho Servicedesk Plus : Overview & Pricing
★★★★★
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Zoho Servicedesk Plus Review
Zoho Servicedesk Plus is a decent help desk SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Microsoft QnA Maker is a Customer Automation Software. Review Microsoft QnA Maker : Overview & Pricing
★★★★★
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Microsoft QnA Maker Review
Microsoft QnA Maker is a decent customer automation SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Natero is a Digital Customer Experience (CX) Software. Review Natero : Overview & Pricing
★★★★★
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Natero Review
Natero is a very popular digital customer experience (cx) SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Nextiva Service is a Help Desk Software. Review Nextiva Service : Overview & Pricing
★★★★★
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Nextiva Service Review
Nextiva Service is an excellent help desk SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Recommended
ConnectWise Control is a Customer Service & Support Software. Price : $29 (free trial available). Review ConnectWise Control : Overview & Pricing
★★★★★
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$29.00
ConnectWise Control Review
ConnectWise Control is a great customer service & support SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
TeamSupport is a Customer Self-Service Software. Price : $35 (free trial available). Review TeamSupport : Overview & Pricing
★★★★★
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$35.00
TeamSupport Review
TeamSupport is an excellent customer self-service SaaS software to trust for your company or business. PROS:
- With TeamSupport, your teams will communicate and collaborate better, issues will be resolved faster, and your customers will be much happier
CONS:
- Custom integrations can come at a price
Salesforce Service Cloud is a Customer Service & Support Software. Price : $65 (free trial available). Review Salesforce Service Cloud : Overview & Pricing
★★★★★
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$65.00
Salesforce Service Cloud Review
Salesforce Service Cloud is an excellent customer service & support SaaS software to trust for your company or business. PROS:
- Increased customer satisfaction
CONS:
- Not always the cheapest option
Trustpilot is a Review Management Software. Price : $139 (free trial available). Review Trustpilot : Overview & Pricing
★★★★★
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$139.00
Trustpilot Review
Trustpilot is an excellent review management SaaS software to recommend for your company or business. PROS:
- Automate the process of collecting customer feedback seamlessly throughout the brand's customer journey and monitor customer feedback to resolve dissatisfied customer issues and publicly respond to customers.
CONS:
- Custom integrations can come at a price
Why use Customer Management Software ?
What are the key features and benefits of Customer Management Software ?
- Live chat
- Free customer service
- Knowledge base
- Multi-channel management
- Analytics and reports
- Engagements and qualified leads
- Browse and create articles
- Responsive design
- Actionable content information
- Document , video and image responses
What are the Cons of Customer Management Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Customer Management Software: Reviews Pricing Comparison Alternatives