Customer Engagement Software
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RapidSpike is a Digital Customer Experience (CX) Software. Price : $22 (free trial available). Review RapidSpike : Overview & Pricing
★★★★★
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$22.00
RapidSpike Review
RapidSpike is a great digital customer experience (cx) SaaS software to know for your company or business. PROS:
- Insights to improve your online performance: smart page monitoring to track and measure performance using Google Lighthouse audits, benchmarks, worst offenders, geotagging, HAR comparisons, debugging issues, screenshots screen, cross browser, locations aggregates, RS scores, third party breakdown and more to enhance your digital platform.
CONS:
- Not always the cheapest option
Aftership is a Digital Customer Experience (CX) Software. Price : $0 (free trial available). Review Aftership : Overview & Pricing
★★★★★
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Free!
Aftership Review
Aftership is a very popular digital customer experience (cx) SaaS software to advise for your company or business. PROS:
- Comprehensive - With nearly 300 supported courier services worldwide, AfterShip is sure to keep track of which ones you or your customers are using.
CONS:
- Custom integrations can come at a price
CandyBar is a Sales Engagement Platform Software. Price : $4 (free trial available). Review CandyBar : Overview & Pricing
★★★★★
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$4.00
CandyBar Review
CandyBar is an excellent sales engagement platform SaaS software to trust for your company or business. PROS:
- CandyBar allows businesses to quickly receive customer feedback and use the dashboard to take action and improve visitor interaction.
CONS:
- Custom integrations can come at a price
Amity is a Digital Customer Experience (CX) Software (free trial available). Review Amity : Overview & Pricing
★★★★★
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Amity Review
Amity is an excellent digital customer experience (cx) SaaS software to trust for your company or business. PROS:
- Visibility: Increase control and trust
CONS:
- Not always the cheapest option
Woobox is a Sales Engagement Platform Software. Price : $30 (free trial available). Review Woobox : Overview & Pricing
★★★★★
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$30.00
Woobox Review
Woobox is a well known sales engagement platform SaaS software to investigate for your company or business. PROS:
- Drive customer engagement with fun and interactive sweepstakes, contests, and surveys from the Woobox suite of apps.
CONS:
- Custom integrations can come at a price
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Toonimo is a Sales Engagement Platform Software. Price : $7200 (free trial available). Review Toonimo : Overview & Pricing
★★★★★
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$7,200.00
Toonimo Review
Toonimo is a great sales engagement platform SaaS software to recommend for your company or business. PROS:
- Reduce support costs
CONS:
- Not always the cheapest option
Recommended
Interakt is a Digital Customer Experience (CX) Software. Price : $99 (free trial available). Review Interakt : Overview & Pricing
★★★★★
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$99.00
Interakt Review
Interakt is a great digital customer experience (cx) SaaS software to trust for your company or business. PROS:
- Leads can be captured using built-in forms, imported from CSV or XLS files, added manually, or collected through other software integrations through Zapier.
CONS:
- Not always the cheapest option
CX Social is an User Engagement Software. Price : $500 (free trial available). Review CX Social : Overview & Pricing
★★★★★
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$500.00
CX Social Review
CX Social is a very popular user engagement SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Moxtra is a Digital Customer Experience (CX) Software. Price : $12 (free trial available). Review Moxtra : Overview & Pricing
★★★★★
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$12.00
Moxtra Review
Moxtra is a very popular digital customer experience (cx) SaaS software to know for your company or business. PROS:
- Chat: The Moxtra Chat module gives you access to a rich messaging service for one-on-one, group or topical conversations.
CONS:
- Not always the cheapest option
Customerly is an User Engagement Software. Price : $24 (free trial available). Review Customerly : Overview & Pricing
★★★★★
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$24.00
Customerly Review
Customerly is an excellent user engagement SaaS software to know for your company or business. PROS:
- Embed a live chat widget on your business website to capture leads and give customers a way to ask questions, make complaints, or provide feedback.
CONS:
- Custom integrations can come at a price
Recommended
Informizely is an User Engagement Software. Price : $55 (free trial available). Review Informizely : Overview & Pricing
★★★★★
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$55.00
Informizely Review
Informizely is a great user engagement SaaS software to recommend for your company or business. PROS:
- Interactive text analysis for open questions
CONS:
- Custom integrations can come at a price
Recommended
ServiceDock is a Digital Customer Experience (CX) Software (free trial available). Review ServiceDock : Overview & Pricing
★★★★★
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ServiceDock Review
ServiceDock is a great digital customer experience (cx) SaaS software to trust for your company or business. PROS:
- Multi-channel support from one easy-to-use dashboard Automated responses, preset responses, and built-in NPS surveys All channels work on both mobile and desktop, including our innovative multi-channel asynchronous web chat widget
CONS:
- Not always the cheapest option
Recommended
Nickelled is a Sales Engagement Platform Software. Price : $183 (free trial available). Review Nickelled : Overview & Pricing
★★★★★
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$183.00
Nickelled Review
Nickelled is a great sales engagement platform SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
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Customer Gauge is an User Engagement Software. Review Customer Gauge : Overview & Pricing
★★★★★
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Customer Gauge Review
Customer Gauge is a great user engagement SaaS software to recommend for your company or business. PROS:
- the communication
CONS:
- Not always the cheapest option
Tokywoky is a Sales Engagement Platform Software. Review Tokywoky : Overview & Pricing
★★★★★
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Tokywoky Review
Tokywoky is a decent sales engagement platform SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Feedback Lite is a Digital Customer Experience (CX) Software. Price : $29. Review Feedback Lite : Overview & Pricing
★★★★★
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$29.00
Feedback Lite Review
Feedback Lite is an easy-to-use digital customer experience (cx) SaaS software to recommend for your company or business. PROS:
- Unlimited responses to customer feedback
CONS:
- Not always the cheapest option
Parature is a Digital Customer Experience (CX) Software. Review Parature : Overview & Pricing
★★★★★
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Parature Review
Parature is an easy-to-use digital customer experience (cx) SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Eptica is a Digital Customer Experience (CX) Software. Review Eptica : Overview & Pricing
★★★★★
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Eptica Review
Eptica is a decent digital customer experience (cx) SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
GoSite is an User Engagement Software. Price : $308. Review GoSite : Overview & Pricing
★★★★★
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$308.00
GoSite Review
GoSite is a very popular user engagement SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Recommended
Exceed.ai is an User Engagement Software. Price : $500 (free trial available). Review Exceed.ai : Overview & Pricing
★★★★★
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$500.00
Exceed.ai Review
Exceed.ai is a great user engagement SaaS software to recommend for your company or business. PROS:
- Exceed.ai offers a multi-channel solution that enables virtual sellers to engage with potential customers via email, online chat, and SMS.
CONS:
- Not always the cheapest option
Sniply is a Sales Engagement Platform Software. Price : $29 (free trial available). Review Sniply : Overview & Pricing
★★★★★
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$29.00
Sniply Review
Sniply is an excellent sales engagement platform SaaS software to recommend for your company or business. PROS:
- Help users engage subscribers with different webpage calls-to-action, including buttons, forms, text, images, and hidden snippets.
CONS:
- Custom integrations can come at a price
Category Leader
Retently is a Digital Customer Experience (CX) Software. Price : $10 (free trial available). Review Retently : Overview & Pricing
★★★★★
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$10.00
Retently Review
Retently is a great digital customer experience (cx) SaaS software to recommend for your company or business. PROS:
- Segment customers into defined demographic groups to target them with targeted, personalized campaigns and surveys, and view the results in advanced reports.
CONS:
- Not always the cheapest option
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Zenloop is a Digital Customer Experience (CX) Software. Price : $99 (free trial available). Review Zenloop : Overview & Pricing
★★★★★
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$99.00
Zenloop Review
Zenloop is a great digital customer experience (cx) SaaS software to know for your company or business. PROS:
- High response rates thanks to individual integrations and optimized usability
CONS:
- Not always the cheapest option
Popular
Survaider is a Digital Customer Experience (CX) Software. Price : $30 (free trial available). Review Survaider : Overview & Pricing
★★★★★
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$30.00
Survaider Review
Survaider is a great digital customer experience (cx) SaaS software to advise for your company or business. PROS:
- Aggregate your customers' opinions from review website, social media, email, website, and feedback forms in one place.
CONS:
- Not always the cheapest option
Why use Customer Engagement Software ?
What are the key features and benefits of Customer Engagement Software ?
- Predictive Analytics
- Survey Management
- Data Analytics
- Text Analytics
- Dashboards
- 24-7 Accessibility
- Content Management
- Data Import - Export
- Targeting
- AB Testing
What are the Cons of Customer Engagement Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
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