Customer Service & Support Software
Revelation Helpdesk is a Help Desk Software. Price : $19 (free trial available). Review Revelation Helpdesk : Overview & Pricing
★★★★★
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$19.00
Revelation Helpdesk Review
Revelation Helpdesk is a simple help desk SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
KANA Express is a Mobile Support Software. Review KANA Express : Overview & Pricing
★★★★★
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KANA Express Review
KANA Express is a very popular mobile support SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Conversocial is a Mobile Support Software. Review Conversocial : Overview & Pricing
★★★★★
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Conversocial Review
Conversocial is an excellent mobile support SaaS software to trust for your company or business. PROS:
- Public and private messages are automatically linked to ensure that the full context of the conversation is preserved.
CONS:
- Not always the cheapest option
HelpDesk is a Help Desk Software. Price : $5 (free trial available). Review HelpDesk : Overview & Pricing
★★★★★
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$5.00
HelpDesk Review
HelpDesk is an excellent help desk SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Cayzu Help Desk is a Help Desk Software. Price : $7 (free trial available). Review Cayzu Help Desk : Overview & Pricing
★★★★★
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$7.00
Cayzu Help Desk Review
Cayzu Help Desk is an excellent help desk SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
NetHelpDesk is a Help Desk Software. Price : $29 (free trial available). Review NetHelpDesk : Overview & Pricing
★★★★★
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$29.00
NetHelpDesk Review
NetHelpDesk is an excellent help desk SaaS software to recommend for your company or business. PROS:
- https://www.nethelpdesk.com/features.htm
CONS:
- Custom integrations can come at a price
Faveo HELPDESK is a Help Desk Software. Price : $1. Review Faveo HELPDESK : Overview & Pricing
★★★★★
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$1.00
Faveo HELPDESK Review
Faveo HELPDESK is a very popular help desk SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
CommBox is a Help Desk Software (free trial available). Review CommBox : Overview & Pricing
★★★★★
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CommBox Review
CommBox is an excellent help desk SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Mojo Helpdesk is a Customer Self-Service Software. Price : $30 (free trial available). Review Mojo Helpdesk : Overview & Pricing
★★★★★
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$29.00
Mojo Helpdesk Review
Mojo Helpdesk is an excellent customer self-service SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
WebsiteAlive is a Help Desk Software. Price : $30 (free trial available). Review WebsiteAlive : Overview & Pricing
★★★★★
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$30.00
WebsiteAlive Review
WebsiteAlive is a very popular help desk SaaS software to trust for your company or business. PROS:
- Call me
CONS:
- Custom integrations can come at a price
Recommended
EvantoDesk is a Help Desk Software. Price : $15 (free trial available). Review EvantoDesk : Overview & Pricing
★★★★★
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$15.00
EvantoDesk Review
EvantoDesk is a great help desk SaaS software to advise for your company or business. PROS:
- Ticket processing workflows enable automation of actions, including ticket assignment and prioritization.
CONS:
- Custom integrations can come at a price
Top
Botup is a Help Desk Software. Price : $10 (free trial available). Review Botup : Overview & Pricing
★★★★★
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$9.00
Botup Review
Botup is a great help desk SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
CRMdesk is a Help Desk Software. Price : $49 (free trial available). Review CRMdesk : Overview & Pricing
★★★★★
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$49.00
CRMdesk Review
CRMdesk is an excellent help desk SaaS software to advise for your company or business. PROS:
- worldwide availability
CONS:
- Custom integrations can come at a price
Mojo Help Desk is a Help Desk Software. Price : $29 (free trial available). Review Mojo Help Desk : Overview & Pricing
★★★★★
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$29.00
Mojo Help Desk Review
Mojo Help Desk is an excellent help desk SaaS software to know for your company or business. PROS:
- A customer support, back-end support, issue tracking, and ticket tracking application that is fully integrated with Google Apps and allows you to centralize, assign, and track user requests
CONS:
- Custom integrations can come at a price
Tracker Soft is a Customer Service & Support Software. Price : $45 (free trial available). Review Tracker Soft : Overview & Pricing
★★★★★
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$45.00
Tracker Soft Review
Tracker Soft is an excellent customer service & support SaaS software to advise for your company or business. PROS:
- Regardless of the channel your customers use to contact you, whether it's by phone, email, self-service portal, or live chat, customers want the best solution to their problem as quickly as possible.
CONS:
- Custom integrations can come at a price
Vonage Contact Center is a Customer Service & Support Software. Review Vonage Contact Center : Overview & Pricing
★★★★★
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Vonage Contact Center Review
Vonage Contact Center is an excellent customer service & support SaaS software to recommend for your company or business. PROS:
- create new customer and employee experiences faster and easier than ever
CONS:
- Custom integrations can come at a price
Call Center Studio is a Customer Service & Support Software. Price : $69 (free trial available). Review Call Center Studio : Overview & Pricing
★★★★★
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$69.00
Call Center Studio Review
Call Center Studio is an excellent customer service & support SaaS software to recommend for your company or business. PROS:
- Scalability: Serverless infrastructure enables rapid deployment, placement, and the ability to scale your operations as you see fit, freeing you from bulky hardware that eats up your budget and ties your agents to the office.
CONS:
- Custom integrations can come at a price
Popular
Giva is a Help Desk Software. Price : $29 (free trial available). Review Giva : Overview & Pricing
★★★★★
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$29.00
Giva Review
Giva is a great help desk SaaS software to trust for your company or business. PROS:
- Giva offers an intuitive, easy-to-use design that can be implemented in days and requires only an hour of training.
CONS:
- Custom integrations can come at a price
Recommended
MyHub is a Help Desk Software. Price : $130 (free trial available). Review MyHub : Overview & Pricing
★★★★★
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$130.00
MyHub Review
MyHub is a great help desk SaaS software to advise for your company or business. PROS:
- Set up and customize an intranet in minutes - no IT experience required!
CONS:
- Not always the cheapest option
Recommended
NetSupport Manager is a Remote Customer Support Software (free trial available). Review NetSupport Manager : Overview & Pricing
★★★★★
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NetSupport Manager Review
NetSupport Manager is a great remote customer support SaaS software to advise for your company or business. PROS:
- Flexibility:
CONS:
- Custom integrations can come at a price
SABIO is a Help Desk Software. Price : $12 (free trial available). Review SABIO : Overview & Pricing
★★★★★
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$12.00
SABIO Review
SABIO is an excellent help desk SaaS software to recommend for your company or business. PROS:
- WISE includes built-in templates, allowing publishers to build click-through knowledge trees effectively and efficiently.
CONS:
- Custom integrations can come at a price
Messenger Communication Platform is a Customer Service & Support Software. Price : $499 (free trial available). Review Messenger Communication Platform : Overview & Pricing
★★★★★
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$499.00
Messenger Communication Platform Review
Messenger Communication Platform is an excellent customer service & support SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Recommended
CheckMate is a Help Desk Software. Price : $17 (free trial available). Review CheckMate : Overview & Pricing
★★★★★
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$17.00
CheckMate Review
CheckMate is a great help desk SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
everything HelpDesk is a Help Desk Software. Price : $20 (free trial available). Review everything HelpDesk : Overview & Pricing
★★★★★
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$20.00
everything HelpDesk Review
everything HelpDesk is an excellent help desk SaaS software to advise for your company or business. PROS:
- Automatically assign tickets to the most appropriate department and technician based on location, category, experience, skills, workload, schedule, and more.
CONS:
- Custom integrations can come at a price
Why use Customer Service & Support Software ?
What are the key features and benefits of Customer Service & Support Software ?
- Knowledge Management System
- Self-Service
- Reports
- Mobile Support
- Level Agreement Management Service
- Remote Support
- Engagements and Qualified Leads
- Browse and Create Articles
- Responsive Design
- Exploitable Content Information
What are the Cons of Customer Service & Support Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
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